HP Blade Blade Troubleshooting Manual page 19

Solving General Problems (Continued)
Problem
Cannot remove
computer cover or
access panel.
Poor performance is
experienced.
Troubleshooting Guide
Cause
Smart Cover Lock,
featured on some
computers, is locked.
Processor is hot.
Hard drive is full.
Low on memory.
Hard drive fragmented.
Program previously
accessed did not release
reserved memory back to
the system.
Virus resident on the hard
drive.
Too many applications
running.
www.hp.com
Troubleshooting Without Diagnostics
Solution
Unlock the Smart Cover Lock using
Computer Setup.
The Smart Cover FailSafe Key, a
device for manually disabling the
Smart Cover Lock, is available from
HP. You will need the FailSafe Key in
case of forgotten password, power
loss, or computer malfunction. Order
PN 166527-001 for the wrench-style
key or PN 166527-002 for the
screwdriver bit key.
1. Ensure airflow to the computer is
not blocked.
2. Ensure fans are connected and
working properly (some fans only
operate when needed).
3. Ensure the processor heatsink is
installed properly.
Transfer data from the hard drive to
create more space on the hard drive.
Add more memory.
Defragment hard drive.
Restart the computer.
Run virus protection program.
1. Close unnecessary applications
to free up memory.
2. Add more memory.
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