Ricoh M C251FW User Manual page 390

10. Troubleshooting
Problem
When using On Hook Dial,
"Receiving..." appears and
transmission is not allowed.
LAN-Fax Driver does not
work.
Reception
Problem
Cannot receive files.
The Receiving File indicator
lights up and the received
document is not printed.
The machine does not print
received fax documents.
The machine failed to print
received fax documents.
388
Causes
If the machine fails to detect
the size of the original when
the [B&W Start] key is
pressed, it performs a
receiving operation.
The entered login user
name, login password, or
driver encryption key is
incorrect.
Causes
The telephone line may be
disconnected.
The machine cannot print
because it is out of paper or
toner.
[Fax Settings] is configured
to store received
documents.
The paper has run out.
Solutions
Press [Scan Size] in [Scanner Settings],
select the scan size, and then resend the
document.
Check your login user name, login
password, or driver encryption key,
and then enter them correctly. For
details, contact your administrator.
Solutions
Check if the telephone line is properly
connected to the machine. For details,
see Setup Guide.
• Load paper into the tray.
• Add toner.
• The paper tray does not contain
paper of the right size. Load paper
of the right size in the paper tray.
Print the fax documents using Web
browser or the Print Stored RX File
function. For details about printing
received faxes stored in memory,
page 209 "Printing out faxes stored in
memory" and page 282 "Fax Tab".
Load paper into the tray.