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Solving Problems
Error Code is Displayed on the Status Menu
If a job does not complete successfully, check the error code displayed on the history of each job. You can check the
error code by pressing the
its solution.
Code
Problem
001
The product was turned off by a power failure.
101
The memory is full.
102
Collated printing has failed due to a lack of available
memory.
103
Printing quality has been lowered due to a lack of
available memory.
104
Reverse printing has failed due to a lack of available
memory.
106
Cannot print from the computer due to the access
control settings.
>
The Printer Does Not Work as Expected
button, and then selecting Job Status. See the following table to find the problem and
>
Error Code is Displayed on the Status Menu
Solution
-
Try the methods below to reduce the size of the print
job.
❏ Lower the print quality and the resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
❏ Select Settings > General Settings > System
Administration > Clear Internal Memory Data
> PDL Font, Macro, and then clear the fonts and
the macros that you have downloaded.
❏ Try the methods below to reduce the size of the
print job. If you do not want to use these
methods, try printing one copy at a time.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
If you do not want to lower the print quality, try the
following methods to reduce the size of the print job.
❏ Change the format setting.
❏ Reduce the number of images, letters or fonts
used in the print job.
❏ Select Settings > General Settings > System
Administration > Clear Internal Memory Data
> PDL Font, Macro, and then clear the fonts and
the macros that you have downloaded.
❏ If you want to print in reverse, try the following
methods to reduce the size of the print job.
❏ Lower the print quality and the
resolution.
❏ Change the format setting.
❏ Reduce the number of images, letters or
fonts used in the print job.
Contact your printer administrator.
234
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