Epson WF-2820 Series User Manual page 5

Checking the Software Status. . . . . . . . . . . . . . . . 175
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . 175
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .175
Removing Jammed Paper from Rear Cover. . . . 176
Removing Jammed Paper from Inside the
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 178
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .178
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 179
Several Sheets of Paper are Fed at a Time. . . . . . 179
Paper Out Error Occurs. . . . . . . . . . . . . . . . . . 179
Paper is Ejected During Printing. . . . . . . . . . . . 179
Power and Control Panel Problems. . . . . . . . . . . . 179
Power Does Not Turn On. . . . . . . . . . . . . . . . . 179
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 179
Power Turns Off Automatically. . . . . . . . . . . . . 180
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . 180
Cannot Print from a Computer. . . . . . . . . . . . . . . 180
Checking the Connection (USB). . . . . . . . . . . . 180
Checking the Connection (Network). . . . . . . . .181
Checking the Software and Data. . . . . . . . . . . . 181
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .183
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .184
When You Cannot Make Network Settings. . . . . . 184
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 184
Checking the SSID Connected to the Printer. . . 186
Checking the SSID for the Computer. . . . . . . . .186
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .187
Cannot Print from an iPhone, iPad, or iPod touch. 187
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 188
Printout is Scuffed or Color is Missing. . . . . . . .188
Banding or Unexpected Colors Appear. . . . . . . 188
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .188
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .189
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .189
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 190
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 191
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Cannot Print Without Margins. . . . . . . . . . . . . 191
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .192
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 192
Printed Characters Are Incorrect or Garbled. . . 192
The Printed Image Is Inverted. . . . . . . . . . . . . . 193
Mosaic-Like Patterns in the Prints. . . . . . . . . . .193
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .193
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 193
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 193
The Printout Problem Could Not be Cleared. . . 194
Other Printing Problems. . . . . . . . . . . . . . . . . . . 194
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 194
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 194
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8. . . . . . . . . . . . . . . . 195
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 195
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .195
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 196
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 196
The Image Quality Is Rough. . . . . . . . . . . . . . . 196
Offset Appears in the Background of Images. . . 196
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 196
Moiré Patterns (Web-Like Shadows) Appear. . . 197
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .197
Cannot Preview in Thumbnail. . . . . . . . . . . . . 198
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 198
Cannot Solve Problems in the Scanned Image. . 198
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 199
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 199
Scanning Slows Down Dramatically During
Continuous Scanning. . . . . . . . . . . . . . . . . . . . 199
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Problems when Sending and Receiving Faxes. . . . .200
Cannot Send or Receive Faxes. . . . . . . . . . . . . .200
Cannot Send Faxes. . . . . . . . . . . . . . . . . . . . . . 201
Cannot Send Faxes to a Specific Recipient. . . . . 202
Cannot Send Faxes at a Specified Time. . . . . . . 202
Cannot Receive Faxes. . . . . . . . . . . . . . . . . . . . 202
Memory Full Error Occurs. . . . . . . . . . . . . . . . 203
Sent Fax Quality Is Poor. . . . . . . . . . . . . . . . . . 203
Faxes Are Sent at the Wrong Size. . . . . . . . . . . .203
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