Cannot Preview In Thumbnail; Text Is Not Recognized Correctly When Saving As A Searchable Pdf; Cannot Solve Problems In The Scanned Image - Epson WF-2820 Series User Manual

Solving Problems

Cannot Preview in Thumbnail

❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
❏ Depending on the original, previewing may not be performed in Thumbnail. In this situation, clear the
Thumbnail check box at the top of the preview widow to preview the entire scanned area, and then create
marquees manually.

Text is Not Recognized Correctly when Saving as a Searchable PDF

❏ On the Image Format Options window in Epson Scan 2, check that Text Language is set correctly on the Text
tab.
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
"Scanning Using Epson Scan 2" on page 118
&

Cannot Solve Problems in the Scanned Image

If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1. Start Epson Scan 2 Utility.
❏ Windows 10/Windows Server 2016
Click the start button, and then select EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
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Scanned Image Problems
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Cannot Solve Problems in the Scanned Image
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