HP OmniBook 6000 Reference Manual page 7

Configuring and Expanding Your Computer.............................................................. 77
Using the BIOS Setup Utility ..................................................................................... 78
To run the BIOS Setup utility ............................................................................... 78
Using TopTools .......................................................................................................... 84
To set up TopTools ............................................................................................... 84
Installing a RAM Expansion Module ......................................................................... 85
To install a RAM expansion module .................................................................... 85
To remove a RAM expansion module .................................................................. 86
Replacing a Hard Disk Drive...................................................................................... 88
To replace the hard disk drive............................................................................... 88
To replace the hard disk drive holder.................................................................... 89
To prepare a new hard disk drive.......................................................................... 90
Troubleshooting Your Computer.................................................................................. 91
Troubleshooting Techniques....................................................................................... 92
Audio Problems..................................................................................................... 92
CD-ROM and DVD Problems .............................................................................. 93
Display Problems .................................................................................................. 94
Docking Problems................................................................................................. 95
Hard Disk Drive Problems .................................................................................... 96
Heat Problems ....................................................................................................... 97
Infrared Problems.................................................................................................. 97
Keyboard and Pointing Device Problems ............................................................. 98
Memory Problems............................................................................................... 100
Modem Problems ................................................................................................ 100
Network Problems............................................................................................... 103
PC Card (PCMCIA) Problems ............................................................................ 104
Performance Problems ........................................................................................ 105
Power and Battery Problems............................................................................... 106
Printing Problems................................................................................................ 108
Serial, Parallel, and USB Problems..................................................................... 109
Startup Problems ................................................................................................. 111
Testing the Hardware................................................................................................ 113
To run the DiagTools diagnostic test .................................................................. 113
Recovering and Reinstalling Software...................................................................... 115
To recover the factory installation of your hard disk .......................................... 115
To replace a damaged Recovery CD................................................................... 116
To update the computer BIOS............................................................................. 116
To recover an application.......................................Error! Bookmark not defined.
Support and Service ..................................................................................................... 119
Getting Assistance for Your Computer..................................................................... 120
To get help from the web .................................................................................... 120
To contact the HP Customer Care Center ........................................................... 120
To receive repair service ..................................................................................... 122
To prepare your computer for shipment.............................................................. 122
Reference Guide 7