Serial, Parallel, And Usb Problems - HP OmniBook 6000 Reference Manual

Serial, Parallel, and USB Problems

If a serial mouse doesn't work
Make sure you followed the manufacturer's installation instructions completely and
have installed the mouse properly. If not, repeat the procedure.
Make sure the port connection is secure.
Press the blue sleep button to suspend and resume.
Restart the computer: click Start, Shut Down, Restart.
Check mouse settings in Control Panel: click Start, Settings, Control Panel, then
double-click Mouse.
Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 78.
Use a mouse that connects to the PS/2 port. If you have a PS/2 keyboard connected,
use a PS/2 Y adapter (HP accessory F1469A).
Check the port settings in Control Panel:
1. Click Start, Settings, Control Panel, then double-click System.
2. Open the hardware Device Manager, then double-click Ports (COM & LPT).
If a serial modem doesn't work properly
See "Modem Problems" on page 100.
Use the Modem Troubleshooter in Windows Help: click Start, Help, Contents,
Troubleshooting.
Make sure the port connection is secure.
Check the modem settings in Control Panel: click Start, Settings, Control Panel, then
double-click Modems (Windows 95 or 98) or Phone and Modem Options
(Windows 2000).
Make sure the serial port is enabled in BIOS Setup—see "To run the BIOS Setup
utility" on page 78.
Disable the internal modem:
1. Click Start, Settings, Control Panel, then double-click System.
Troubleshooting Your Computer
Troubleshooting Techniques
Reference Guide 109