Questions And Answers; Faqs - Gigaset C610A User Manual

Questions and answers

If you have any questions about the use of
your phone, you can contact us 24/7 at
www.gigaset.com/service.
The table below contains a list of common
problems and possible solutions.
The display is blank.
¥
1. The handset is not switched on.
Press and hold the end call key a.
¥
2. The battery is flat.
¢
Charge the battery or replace it
( page 12).
Not all menu options are displayed.
The menu display is reduced (Standard mode). ¥
•
¢
Activate extended menu display (Expert
mode ) ( page 26).
No Base flashes on the display.
¥
1. The handset is outside the range of the base.
Move the handset closer to the base.
2 The range of the base is reduced because eco
¥
mode is activated.
Deactivate eco mode (
reduce the distance between the handset
and the base.
3. The base is not switched on. ¥
¢
Check the mains adapter of the base
( page 10).
Please register handset
Handset has not been registered with the base or
¥
has been deregistered.
Register the handset (
Handset does not ring.
1. The ringtone is deactivated. ¥
Activate the ringtone (
2. Call divert set for "All Calls". ¥
Deactivate call divert (
3. The telephone only rings when the phone
¥ number is transferred.
¢
Activate the ringtone for anonymous calls
( page 66).
You cannot hear a ringtone/dialling tone from
the fixed line network.
The phone cord supplied has not been used or
has been replaced by a new cord with the wrong
¥
pin connections.
Please always use the phone cord supplied or
ensure that the pin connections are correct
when purchasing from a retailer (
¢
page 57) or
flashes on the display.
¢
page 58).
¢
page 66).
¢
page 33).
¢
page 10).
Customer Service & Assistance
Error tone sounds after system PIN prompt.
¥
You have entered the wrong system PIN.
Reset the system PIN to 0000 (
Forgotten the system PIN.
¥
Reset the system PIN to 0000 (
The other party cannot hear you.
You have pressed the mute key h. The handset
¥
is "muted".
Activate the microphone again (
The number of the caller is not displayed
despite CLIP.
Calling Line Identification is not enabled. ¥
The caller should ask the network provider to
enable Calling Line Identification (CLI).
You hear an error tone when keying an input
(a descending tone sequence).
¥
Action has failed/invalid input.
Repeat the operation.
Watch the display and refer to the user guide if
necessary.
You cannot listen to messages on the network
mailbox.
¥
Your PABX is set for dial pulsing.
Set your PABX to tone dialling.
¢
page 69).
¢
page 69).
¢
page 31).
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