Gigaset AL110/AL110A - Telephone Manual

The handset at a glance

1. Charge status of the batteries
2. Answer machine icon (AL110A only)
3. Display keys
4. Message key
5. Directory key
6. Control key ()
7. Talk key
8. End call key and On/Off key
9. Ringer tone on/off (press and hold in idle status)
10. Keypad lock on/off (press and hold)
11. Recall key
    • Consultation call (flash)
    • Dialling pause (press and hold)
12. Microphone 13 "Microphone off" key

Note
New messages in the calls list/answer machine (network mailbox) list are indicated by a flashing display.

Display keys:
Pressing a key launches the function that appears above that key in the display.

Display	Function when pressed
INT	Call other registered handsets
MENU	Open main/submenu
	Go back one menu level.
	Scroll up/down or adjust volume with .
	Move cursor to left/right with .
	Backspace deletes one character at a time.
OK	Confirm menu function or save entry.

Safety precautions

Emergency numbers cannot be dialled if the keypad lock is activated!
Not all of the functions described in this user guide are available in all countries.

Care

Wipe the base station, charging cradle and handset with a damp cloth (do not use solvent) or an antistatic cloth.
Never use a dry cloth. This can cause static.

Contact with liquid

If the handset has come into contact with liquid:

First steps

Check the pack contents

• One Gigaset AL110/AL110A base station,
• one mains adapter,
• one Gigaset AL110H handset,
• one phone cord,
• one battery pack,
• one battery cover,
• one user guide plus one quick start guide.

If you have purchased a model with multiple handsets, the package should contain one battery pack, a battery cover and a charging cradle with mains adapter for each additional handset.

Setting up the base station and charging cradle (if included)
The base station and charging cradle are designed for use in enclosed dry rooms with a temperature range of +5°C to +45°C.
Set up the base station at a central location on a flat, non-slip surface in your house or apartment.

Please note
Pay attention to the range of the base station.
This is up to 300 m in unobstructed outdoor areas and up to 50 m inside buildings. The range is reduced when Eco Mode is activatedю

The phone's feet do not usually leave any marks on surfaces. However, due to the multitude of different varnishes and polishes used on today's furnishings, the occurrence of marks on the surfaces cannot be completely ruled out.
You can also mount the base station and charging cradle on the wall.

Please note:

• Never expose the telephone to the influence of heat sources, direct sunlight or other electrical devices.
• Protect your Gigaset from moisture, dust, corrosive liquids and vapours.

Connecting the base station

First connect the mains adapter .
Then connect the telephone jack and insert the cables into the cable ducts.

Please note:

• The mains adapter must always be connected, as the phone will not operate without mains connection.
• Only use the mains adapter and phone cord supplied. Pin connections on telephone cables can vary.

Connecting the charging cradle (if included)

Connect the flat plug from the power supply .
Plug the mains adapter into the plug socket .

If you need to disconnect the plug from the charging cradle, press the release button and disconnect the plug .

Setting up the handset for use

The display is protected by a plastic film.
Please remove the protective film!

Inserting the battery pack and closing the battery cover

• Place the battery leads in the lead guides so that the battery cover cannot catch on leads and damage them when it is closed.
• Use only the rechargeable battery pack recommended by Gigaset Communications GmbH, i.e. never use a conventional (non-rechargeable) battery pack as this could result in significant health risks and personal injury. For example, the battery pack could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

Insert the plug into the socket ¤ as shown in the enlarged view.
Insert the battery pack.
Place the leads in the lead guides.

Place the cover on the battery compartment as shown in the diagram, then push it up until it clicks into position.
If you need to open the battery cover, for instance to replace the batteries:
Press down on the battery cover below its upper end and slide the cover down.

Placing the handset in the base/charging cradle
Place the handset in the base/charging cradle with its display facing forward.
Each handset is registered with the base at the factory. You do not need to complete a registration. If you wish to use your handset with a different base or use further handsets with your base, you will have to register the handset manually.
To charge the batteries, leave the handset in the base/charging cradle.

Please note
Only place the handset in the base/charging cradle that is intended for it.

Initial charging and discharging of the batteries
The correct charge level can only be displayed if the batteries are first fully charged and discharged.

Place the handset in the base/charging cradle for 7 hours.
Then remove the handset from the base/charging cradle and do not replace it until the batteries are fully discharged.

Setting the date and time
Set the date and time so that the correct date and time can be assigned to incoming calls, and so that the alarm can be used.
MENU Settings OK Date/Time OK
Date: (enter the day, month and year in 6-digit format) OK
Time: (enter hours and minutes in 4-digit format) OK (display message: Saved)
(press and hold to return to idle status)

Display in idle status
Once the phone is registered and the time set, the idle display is shown as in this example.
Charge status of the batteries:

• (flat to full)
• flashes: batteries almost flat
• flashes: charging

If more than one handset is registered to the base station, the internal handset number appears in the top left of the display, e.g. 2.
If Eco Mode+ is activated, the icon is displayed in the top left.
If the answer machine is activated (AL110A), the answer machine icon ± will be displayed in the header. Your answer machine is set with a pre-recorded announcement.

Activating/deactivating the handset
Press and hold the key to activate or deactivate the handset.
If you place a deactivated handset in the base station or charging cradle, it will automatically activate.

Your phone is now ready for use.
If you have any questions about using your phone, please read the tips on troubleshooting ("Questions and answers") or contact our Customer Care team

Making calls

Making external calls and ending calls

External calls are calls using the public telephone network.
(Enter the phone number) .
The phone number is dialled. (Or you can first press c and hold [dial tone] and then enter the number.)
During the call you can adjust the earpiece volume using and set the volume with .
End the call/cancel dialling:
Press the end call key .
You can automatically insert a network provider dialling code before any phone number (see Menu tree "Preselection")ю

Accepting a call

The handset indicates an incoming call by ringing and by a display on the screen.
Press the talk key to accept the call.
When Auto Answer is activated (see Menu tree), simply remove the handset from the base station/charging cradle.
In idle status, use to activate the menu for setting the call volume and use to set the volume.

Calling Line Identification

When you get a call, the caller's number will be displayed on your handset; the caller's name will be displayed if it is stored in the directory.

Preconditions:

1. You have asked your network provider for the caller's number (CLIP) to be displayed on your handset screen.
2. The caller has asked the network provider for his number to be identified (CLI).

appears in the display if you have not requested Calling Line Identification, Withheld appears if the caller has withheld CLI, and Unavailable appears if CLI has not been requested.

Muting

You can mute your handset when making external calls. Your caller can no longer hear you. Press the "Microphone off" key during the call to activate/deactivate the function.

Using the directory and lists

Directory

To open the directory: press .
You can save up to 40 phone numbers (max. 32 digits) with corresponding names (max. 14 characters). Enter letters/characters.

Saving the first number in the directory
New Entry? OK
(enter number) OK
(enter name) OK

Storing a number in the directory
MENU New Entry OK
(enter number) OK
(enter name) OK

Selecting a directory entry
Open the directory with . You have the following options:

• Use to scroll through the entries until the required name is selected.
• Enter the first character of the name and scroll to the entry with , if required.

Dialling with the directory
(select entry)

Using other functions
(select entry) MENU
The following functions can be selected with :

New Entry	Save new phone number.
Show Number	Display the phone number.
Use Number	Edit or add to the number. Then dial or use other functions with MENU .
Edit Entry	Edit selected entry.
Delete Entry	Delete selected entry.
Send Entry	Send a single entry to another handset
Delete List	Delete all directory entries.
Send List	Send the complete list to another handset
Shortcut	For shortcuts, assign the current entry to a key.

Using shortcut keys
You can assign directory entries to the keys 0 and 2–9:
(select entry) MENU Shortcut OK
(press the key you want to assign the entry to)
To dial, press and hold the required shortcut key.

Sending the directory to another handset
Preconditions:

• The sending and receiving handsets must both be registered to the same base station.
• The other handset and the base station can send and receive directory entries.

(select entry) MENU Send Entry / Send List OK(enter the internal number of the receiving handset) OK

Last number redial list

This list contains the ten last dialled numbers.

Dialling from the last number redial list
(press briefly) (select entry)

Managing entries in the last number redial list
(press briefly) (select entry) MENU
You can select the following settings:

Use Number	Edit or add to the number. Then dial or use other functions with MENU .
Copy to Dir.	Copy an entry to the directory.
Delete Entry	Delete selected entry.
Delete List	Delete all entries.

Calls list/answer machine (network mailbox) list

An advisory tone sounds and the message key flashes as soon as a new entry appears in the calls list/answer machine list. A message appears in the display.
When you press the key, all the lists are displayed. If only one list contains new messages, this will be opened automatically.

Calls list
Precondition: CLIP
Depending on the type of list set, the calls list contains

• answered calls
• missed calls
• calls recorded by the answer machine (AL110A only)

Depending on the type of list set, all numbers of the last 25 incoming calls are saved or just the missed calls are saved.
The calls list is displayed as follows:
CallsList 01+02
Number of new entries + number of old, read entries

Open the calls list
CallsList 01+02 OK
The last incoming call is displayed.
If necessary, use to select another entry.

Using other functions
(select entry) MENU
The following functions can be selected with :

Delete Entry	Delete current entry.
Copy to Dir.	Copy an entry to the directory.
Date/Time	Call date and time (if set).
Status	New Call: new missed call. Old Call: entry already read. Answ.: call taken.
Delete List	All old and new entries will be deleted.

Calling back a caller from the calls list
CallsList 01+02 OK (select entry)

Answer machine list (AL110A only)
You can use the answer machine list to listen to the messages that are on the answer machine.
The answer machine list is displayed as follows: VoiceMail 01+02
Number of new messages + number of old, played back messages

Opening the answer machine list
VoiceMail 01+02 OK
If you have new messages, playback will start with the first new message, otherwise with the first old message.

Using other functions
(Select entry) MENU
The following functions can be selected with :

Continue	Resume paused playback.
Volume	Set the volume.
Copy to Dir.	Copy an entry to the directory.
Delete all old	Delete all old messages.

Operating the answer machine (AL110A)

The answer machine is operated from the handset. The telephone is supplied with a pre-recorded announcement. You can only record your own announcement messages using the handset. This pre-recorded announcement is used if no personal announcement is available.
If the memory is full, the answer machine switches itself off automatically. It activates again automatically when you delete old messages.

Activating/deactivating the answer machine
MENU Voice Mail OK Answer Mach.
OK ( = on)
When you switch on the answer machine, the ± icon appears in the display.

Recording your own announcement
MENU Voice Mail OK Announcements OK Rec announce OK Speak after OKOK
You hear the ready tone (short tone). Now speak your announcement (at least 3 sec.). Press OK to confirm or press or to reject your recording. After recording, the announcement is played back for you to check.

Please note:
Recording ends automatically when the max. recording time of 170 seconds is reached or if there is a break in speaking of more than 2 seconds.

Playing back or deleting announcements
See Menu tree.

Playing/deleting messages
Open the answer machine list to play back messages.

Stopping and controlling playback
During message playback:

2	Stop playback. Press 2 again to resume.
	Go to the start of the current message.
2x	Skip to the previous message.
	Skip to the next message.
2x	Skip to the next message but one.

Deleting individual messages
While playback is paused, press the display key.

Deleting all old messages
During playback or pause:
MENU Delete all old OK (Confirm the security prompt)

Picking up a call from the answer machine
You can still accept a call while the answer machine is recording the message by pressing . Recording stops and you can speak to the caller.

Setting up the answer machine

The answer machine has already been preset at the factory. Make individual settings using the handset. Details on how to set a delay time, after which the answer machine is to answer a call, as well as details on how to set the recording length and activate call screening during the recording, are available from the Menu tree.

Assigning key 1 for fast access to the answer machine (network mailbox)

Simply press and hold key 1 on the handset and you will be connected directly to the answer machine (network mailbox).
See Menu tree.

Remote operation when on the move

You can check and activate your answer machine from any other telephone (hotel, pay phone etc.).

Preconditions:

• You have set a system PIN other than 0000.
• The phone you are using for remote operation has touch tone dialling (DTMF), i.e. you hear different tones when you press the keys.

Calling the answer machine and playing back messages
(Dial your own number) while listening to your announcement: press the key and enter the system PIN

The following keys are used for operation:

	Go to the start of the current message. Press twice to go back to the previous message.
	Stop playback. Press again to resume.
	Skip to next message.
	Delete current message.

Activating the answer machine
(Enter your own number and allow the phone to ring until you hear the message: "Please enter PIN") enter system PIN
Your answer machine is activated. It tells you how much memory time is left. The messages are now played back. The answer machine cannot be deactivated remotely.

Locating a handset ("paging")

You can locate your handset using the base station.

• Briefly press the registration/paging key on the base station.
• All handsets will ring simultaneously ("paging"), even if the ringer tones are deactivated.

End paging: briefly press the register/paging key on the base station or the talk key on a handset.

Registering handsets

You can register up to four handsets to your base station (Gigaset AL110H) recommended). Each additional handset must be registered on the base station in order for it to work properly!

1. On the handset
   MENU Settings OK Handset OK Register HS Enter the system PIN of the base station (default is 0000) OK .
   Registering flashes in the display .
2. On the base station
   within 60 sec. of entering the system PIN, press and hold the registration/paging key (min. 3 sec.).

Registration takes approx. 1 minute.
Handsets are assigned the lowest available internal number (1-4). If the internal numbers 1–4 are already assigned to other devices, the number 4 will be overwritten.

De-registering handsets

Handsets can only be de-registered by resetting the base station to its default settings. This will also reset every other setting.
If you have only registered handsets for other GAPcompatible devices, these can only be de-registered with a hardware reset.

Using several handsets

Making internal calls

Internal calls are free calls to other handsets that are registered to the same base station.
To make a call to other handsets, press

• INT (1...4, enter internal number of the handset) OK, the handset is called or
• INT star key OK, all handsets are called.
  When a participant answers you can speak to them. To end the call, press .

Internal consultation call/connecting a call

You are in conversation with an external participant. Press the INT key and call one or all handsets. The external participant hears the hold music.

• Before the internal participant has answered, press the end call key ; the call is diverted to the participant who answers the call.
• After the internal participant has answered, you can talk to him. Press the end call key ; the call is diverted, or press the display key; you are reconnected to the external participant.

Listening in to an external call

You are conducting an external call. An internal participant can listen in on this call and take part in the conversation (conference).
Precondition: The Listening in function must be activated.

Activating/deactivating listening in
MENU Settings OK Base OK Listening in OK ( = on)

Internal listening in (conference)
You want to listen in to an existing external call. Briefly press and hold the key. You can listen in to the call. All participants hear a signal tone. To end: press the end call key . All participants hear a signal tone.
If the first internal participant presses the end call key , the handset that has "listened in" remains connected to the external participant.

Setting the alarm clock

Activating/deactivating the alarm clock
MENU Alarm Clock OK Activation OK ( = on)

When activated:
Set the wake-up time OK
When the alarm clock rings, press any key to switch it icon will appear on the screen and the wake-up off for 24 hours. If the alarm clock is set, the wake-up time will be displayed instead of the date.

Setting the wake-up time
MENU Alarm Clock OK Wake-up time OK
Enter the wake-up time in hours and minutes, then press OK.

Phone settings

For details on how to make audio settings, see Menu tree.
For details on how to set the system PIN on the base station, see the Menu tree.

Changing the display language

MENU Settings OK Handset OK Language OK select the language OK
The current language is indicated by .
If you accidentally choose a language you do not understand:
MENU 4 2 1 (press the keys one after the other)
Select the correct language with and press OK.

Resetting the handset

You can reset individual settings and changes that you have made. Entries in the directory, the calls list and the handset's registration to the base station will be retained.
MENU Settings OK Handset OKReset Handset OK
Cancel the reset with .

Restoring the base station to the factory settings

When restoring factory settings:

• All handsets are de-registered
• Individual settings are reset
• All lists are deleted
• The system PIN is reset to the original code 0000 Only the date and time are retained.

Software reset
MENU Settings OK Base OK Base Reset OK

Hardware reset
Disconnect the power cord from the base station.
Hold down the registration/paging key on the base station while reconnecting the power cable to the base station. Release the key after approximately 5 seconds.

Repeater mode

With a repeater you can increase the range of your base station. You will need to activate repeater mode. Repeater mode and Eco mode or Eco mode+ cancel each other out.

Operating the base station on the PABX

The following settings are only necessary when your PABX requires them, see the user guide for your PABX.
When entering the digits, enter them slowly one after the other.

Changing the dialling mode
MENU 4 I O 1 1 The number for the set dialling mode flashes: 0 = touch tone dialling (DTMF); 1 = dial pulsing (DP) enter number OK.

Setting recall
MENU 4 I O 1 2 The number for the current recall flashes: 0 = 80 ms; 1 = 100 ms; 2 = 120 ms;
3 = 400 ms; 4 = 250 ms; 5 = 300 ms; 6 = 600 ms;
7 = 800 ms enter number OK.

Changing pause after line seizure
You can set the length of the pause inserted between pressing the talk key and sending the phone number.
MENU 4 I O 1 O The number for the current pause length flashes: 1 = 1 sec.; 2 = 3 sec.; 3 = 7 sec. enter number OK.

Changing the pause after the recall key
MENU 4 I O 1 4 The number for the current pause length flashes: 1 = 800 ms; 2 = 1600 ms; 3 = 3200 ms enter number OK.

Appendix

Entering letters/characters

Press the relevant key the number of times indicated.
Briefly press the hash key to switch from "Abc" to "123" mode, from "123" to "abc"mode and from "abc" to "Abc" mode.

Specifications

Recommended batteries
Nickel-metal-hydride (NiMH) V30145-K1310-X383
(Valid at the time of going to press)
The handset is supplied with recommended batteries.

Base station power consumption

	AL110	AL110A
In standby mode
Handset in base station Handset outside base station	ca. 1,0 W ca. 0,8 W	ca. 1,2 W ca. 1,0 W
During a call	ca. 1,0 W	ca. 1,2 W

General specifications

Questions and answers

If you have any queries about the use of your telephone, visit our website at www.gigaset.com/uk/service for 24-hour support. The table below contains a list of common problems and possible solutions.

Problem	Cause	Solution
Nothing appears in the display	The handset is not switched on. The batteries are flat.	Press the end call key for approx. 5 seconds or place the handset in the base station. Charge or replace the batteries.
No wireless connection to the base station, Base flashes in the display.	The handset is outside the range of the base station. The handset is not registered. The base station is not turned on.	Move the handset closer to the base station. Register the handset. Check the mains connector on the base station.
You cannot hear a ringer/ dialling tone from the fixed line network.	The phone cord supplied has not been used or has been replaced by a new cord with the wrong jack connections.	Please always use the phone cord supplied or ensure that the pin connections are correct when purchasing from a retailer: 3-4 assignment of telephone leads/ EURO CTR37.
Error tone sounds after system PIN prompt. PIN forgotten.	The system PIN you have entered is incorrect.	Reset the system PIN to the default 0000. All handsets are de-registered. All settings are reset. All lists are deleted.

Customer Service & Assistance

You have questions? As a Gigaset customer, you can take advantage of our comprehensive service offerings. You can find help quickly in this User Manual and in the service pages of our Gigaset online portal.
Please register your phone right after purchase on www.gigaset.com/uk/service
thus enabling us to provide you even with better service in case of questions or in case of a warranty claim. Your personal user account enables you to directly contact our customer service by email.
In our constantly updated online service on www.gigaset.com/uk/service you can find:

• Extensive information about our products
• FAQ compilations
• Keyword search to help find topics quickly
• Compatibility database: Find out which base stations and handsets can be combined.
• Product comparison: Compare the features of several products with each other.
• Downloads for user manuals and current software updates
• E-mail contact form for customer service

Our service representatives are available on the telephone for more advanced questions or in-person consultation.
Here you can get competent advice on questions regarding installation, operation and configuration: UK: 0845 367 0812 (local call cost charge)
Please note that if the Gigaset product is not sold by authorised dealers in the national territory the product may not be fully compatible with the national telephone network. It is clearly specified on the box near the CE mark as well as on the bottom of the base station for which country/countries the equipment has been developed. If the equipment is used in a manner inconsistent with this advice or with the instructions of the manual and on the product itself, this may have implications on the conditions for warranty or guarantee claims (repair or exchange of product).
In order to make use of the warranty, the product purchaser is asked to submit a receipt which proves the date of purchase (date from which the warranty period starts) and the type of goods that have been purchased.

Authorisation

This device is intended for analogue phone lines in the UK.
Country-specific requirements have been taken into consideration.
We, Gigaset Communications GmbH, declare that this device meets the essential requirements and other relevant regulations laid down in Directive 1999/5/EC. A copy of the 1999/5/EC Declaration of Conformity is available at this Internet address: www.gigaset.com/docs

Menu tree

Your phone has an extensive range of features. These are offered in the form of menus.
To select a function while the phone is in idle status, press MENU (open menu), use the and keys to scroll to the function you require and press OK to confirm.
To return to idle status: press and hold the key.
As an alternative to selecting functions using the and buttons, you can also enter the digit combination that is in front of the function in the menu tree. ¢ ¢ For setting the time and date, for example:
MENU 4 1 OK

3-1-1 Netw. Mailbx
Assign key 1 with network mailbox and enter the network mailbox 1 number (in idle status, press and hold key 1 to dial).
Netw. Mailbx: your network provider's answer machine; must be requested separately. The network mailbox list can be displayed if your 1 network provider supports this function and if key has been assigned with the network mailbox.
3-6-5 Auto
If there are no new messages, the answer machine answers a call after 18 seconds. If new messages are present, the answer machine answers a call after just 10 seconds.
4-3-7-1 Presel. Number
Network provider dialling code, should be inserted automatically before the dialled phone number.