Appendix 4: Basic Troubleshooting Checklists For X-Sign; Part I: Customer Feedback Form (Customer Information And Description Of Problem) - BenQ RM750K Installation Handbook

Appendix 4: Basic Troubleshooting Checklists for X-Sign

Dear Customer,
In order to avoid unnecessary delays and a volley of questions back and forth may we ask, kindly
fill in the form below. The more comprehensive information we have the faster our response
will be.
Part I: customer feedback form (customer information and
description of problem)
Onsite contact person:
Phone number:
E-mail address:
Address of unit:
Model name:
Quantity on site:
Quantity affected:
Unit F/W version:
X-Sign player version:
X-Sign designer version:
Problem frequency:
Problem type:
Short problem description
Connections visible:
94 Appendix 4: Basic Troubleshooting Checklists for
______ unit(s).
______ unit(s).
Constantly
Installation Connection
HDMI USB
Intermittently
Content Scheduling
display
After a while
Other