BenQ PH460 User Manual
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PH460 / PL460 / PH550
Digital Signage
User Manual

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Table of Contents
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Summary of Contents for BenQ PH460

  • Page 1 PH460 / PL460 / PH550 Digital Signage User Manual...
  • Page 2: Disclaimer

    Disclaimer BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.
  • Page 3: Table Of Contents

    Notes on the LCD panel of this display........6 Safety notice for remote control..........7 Battery safety notice ............... 7 Notes on moving the display ............8 BenQ ecoFACTS................9 Package contents ............... 10 Optional accessories..............10 Setting up the display ............11 Mounting the display..............
  • Page 4 Table of Contents Sound menu..................32 Screen menu .................. 33 Setting menu .................. 36 Product information............39 Specifications.................. 39 Dimensions..................41 Supported input signal resolution ..........43 Supported PAP input signal combination......... 45 Troubleshooting ..............46...
  • Page 5: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal household wiring. Extension cords The lightning flash with arrowhead used with the equipment must have symbol, within an equilateral triangle, is...
  • Page 6: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  • Page 7: Safety Notice For Remote Control

    Important safety instructions screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours. Change the aspect ratio from time to time. Fill the entire screen with the image and eliminate the black bars whenever possible.
  • Page 8: Notes On Moving The Display

    Important safety instructions Notes on moving the display The display has limited mechanical strength. To prevent the display from performance failure caused by line defects, front bezel bending, glass scratch/broken, light leakage, etc, it must be handled with care. • Always move the display by at least two (2) adults. •...
  • Page 9: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...
  • Page 10: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. D-Sub (15-pin) LCD display Power cord Remote control cable AAA batteries Quick start guide IR cables Gap inspection pads •...
  • Page 11: Setting Up The Display

    2. Gently lay the display on the cloth with the LCD screen facing down. 3. Remove the desktop stands from the display if installed. 4. Identify the wall mounting screw holes on the back of the display as shown in the illustration. PH460/PL460 PH550 400mm 400mm (15.75”)
  • Page 12 Setting up the display • To maintain proper ventilation, keep at least 10 mm of 10mm clear space from the back cover of the display to the (0.39") wall. • Please consult a professional technician for wall mount installations. The manufacturer accepts no liability for installations not performed by a professional technician.
  • Page 13: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Rear panel PH460/PL460 PH550 Name Description • Receives command signals from the remote control. • Detects ambient lighting conditions around the display and Remote control sensor /...
  • Page 14 Parts of the display and their functions Power indicator Indicates the power status of the display: - Lights up green when the power is turned on. - Lights up red when the display is turned off. - Lights up red when the display is in Power Save High mode.
  • Page 15: Input/Output Terminals

    Parts of the display and their functions Input/output terminals PH460/PL460 PH550 DVI-OUT HDMI-2 VGA OUT DVI-IN HDMI-1 VGA IN 10 11 12 Name Description Connects to the RJ-45 port on your Ethernet or router. RJ-45 For external control and multi-display operation.
  • Page 16 Parts of the display and their functions VGA IN Receives analog RGB signals from an external device (such as a computer). Receives audio signals from an external device (such as a AUDIO IN (AUDIO1) computer). Receives audio signals from an external device (such as a VCR or AUDIO IN DVD player).
  • Page 17: Remote Control

    Parts of the display and their functions Remote control INFO Shows the current input source and resolution. Numeric buttons (1-9) /Input source buttons • Performs as numeric buttons when the OSD menu is on. • Performs as input source buttons when the OSD menu is off.
  • Page 18: Using The Remote Control

    In this situation, change the light source, readjust the angle of the display or operate the remote control from a location closer to display’s remote control sensor window. PH460/PL460 Max. 10 m (32.8 feet)
  • Page 19: Connection

    Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. •...
  • Page 20 Connection Connecting the digital input 1. Connect the DVI-IN jack on the display to the DVI-D output jack on a computer using a DVI-D cable. If the computer has a DisplayPort/HDMI output jack, connect the computer’s DisplayPort/HDMI output jack to the DISPLAY PORT/HDMI-1/ HDMI-2 input jack on the display using a DisplayPort/HDMI cable or a DVI-D to HDMI conversion cable.
  • Page 21 Connection Connecting the YPbPr component video input 1. Connect the VIDEO IN (YPbPr) jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player’s audio output jacks to the AUDIO IN (AUDIO2) jacks on the display using a suitable audio cable.
  • Page 22 Connection Connecting the AV and S-Video inputs 1. Connect the VIDEO IN (S-VIDEO) or AV IN jack on the display to the output jack on an A/V device (such as a VCR) using an appropriate video cable. 2. Connect the VCR’s audio output jacks to the AUDIO IN jacks on the display using a suitable audio cable.
  • Page 23: Connecting External Speakers

    Connection Connecting external speakers The built-in amplifier on the display allows you to output audio signals through external speakers. Connect external speakers to the SPEAKERS (R/L) jacks on the display. DVI-OUT HDMI-2 VGA OUT DVI-IN HDMI-1 VGA IN External speakers You can use the remote control or the control panel on the display to adjust the volume.
  • Page 24 Connection Connecting multiple displays You can connect multiple displays serially (daisy chain) to a computer for management. The number of displays you can connect serially depends on the resolution of the input signal you use. Additional display DVI-OUT HDMI-2 VGA OUT DVI-IN HDMI-1 VGA IN...
  • Page 25: Connecting Power

    Connection Connecting power 1. Plug one end of the power cord into the AC IN jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). 2. Press the power switch to turn on the main power. •...
  • Page 26: Basic Operations

    Basic operations Basic operations Turning the display on or off To turn on or off the display, press the power button on the display’s control panel or on the remote control. • The display’s standby mode still consumes power. To completely cut off power supply, set the power switch to the off position or disconnect the power cord from the power outlet.
  • Page 27: Network Connection

    Network connection Network connection Connecting to a LAN To set the display to connect to a local area network: 1. Connect a RJ45 cable to the corresponding ports on the display and your LAN switch or router. 2. Enter the OSD menu Setting > Control Setting. Select LAN. 3.
  • Page 28 Network connection address Main menus...
  • Page 29: The Osd (On-Screen Display) Menu

    The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Options/functions See page • Picture Mode • Backlight • Contrast • Brightness • Chroma • Phase Picture • Sharpness • Color Temp. • Noise Reduction •...
  • Page 30: Operations In The Osd Menu

    The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. ENTER VIDEO SOURCE 2. In the OSD menu, press 2.
  • Page 31: Picture Menu

    The OSD (On-Screen Display) menu Picture menu Picture Picture Mode Standard Backlight Contrast Brightness Chroma Phase Sharpness Color Temp. Cool Noise Reduction Film Mode Auto Reset :Move :Exit :Enter EXIT ENTER Name Description Picture Mode Sets the display mode. Adjusts the backlight intensity for the screen. Backlight This feature is not available if the Ambient Light Sensor or Adaptive Contrast function is set to On.
  • Page 32: Sound Menu

    The OSD (On-Screen Display) menu Sound menu Sound Sound Mode Standard Treble Bass Balance Center Surround Speaker Internal Audio Source Audio1 Reset :Move :Exit :Enter EXIT ENTER Name Description Sound Mode Adjusts the sound output from the speakers. Dynamic: Enhances treble and bass. Standard: Flat settings.
  • Page 33: Screen Menu

    The OSD (On-Screen Display) menu Screen menu Screen PAP Setting Display Wall Aspect Full Adjust Screen Freeze :Move :Exit :Enter EXIT ENTER Name Description PAP Setting • PAP: Turns on or off the PIP (Picture in Picture) and PBP (Picture by Picture) functions.
  • Page 34 The OSD (On-Screen Display) menu Aspect • Full: Enlarges the picture horizontally to fill the screen when the picture source is 4:3 (Standard definition). When the picture source is 16:9 (High (continued) definition), it displays in the same 16:9 aspect ratio. •...
  • Page 35 The OSD (On-Screen Display) menu Adjust Screen • Auto Adjustment: Sets whether to optimize image display for each VGA input. • Phase: Adjusts the phase of the VGA input image. • Clock Frequency: Adjusts the clock frequency of the VGA input image.
  • Page 36: Setting Menu

    The OSD (On-Screen Display) menu Setting menu Setting Language English Schedule Power Save High Control Setting RS-232C Network Settings Set Monitor ID HDMI Control Advanced Information All Reset :Move :Enter :Exit EXIT ENTER Name Description Sets your preferred language for the OSD menu. Language Schedule •...
  • Page 37 The OSD (On-Screen Display) menu Control • RS-232C/LAN: Sets a terminal to control the display. Setting • IR Passthrough: Select it when multiple displays are connected via RS-232C cables. - Primary: Designate the display as the primary unit for remote control operation.
  • Page 38 The OSD (On-Screen Display) menu Advanced • Auto Search: Automatically detects available input sources. • Auto Adjustment: Automatically optimizes image display for the VGA input. • Overscan: Turns the overscan function on or off. • RGB Signal: Sets the type of signal for a piece of video equipment or PC connected to the HDMI of the display •...
  • Page 39: Product Information

    Product information Product information Specifications Item Specifications PH460 PL460 PH550 Backlight D-LED Panel size 46" 55" Pixel pitch (mm) 0.53025 0.630 Native resolution 1920 x 1080 (pixels) Brightness (cd/m LCD panel (typical) Contrast (typical) 4000:1 4000:1 1400:1 Adaptive Contrast 30,000...
  • Page 40 Diagnostic DC voltage (12v/5v) Internal temperature Sensor CEC control • Specifications and functions are subject to change without notice. • Actual bezel-to-bezel dimensions may exceed the listed minimum values (5.4mm for PH460/ PL460 and 5.3mm for PH550) due to different tiling methods.
  • Page 41: Dimensions

    Product information Dimensions PH460/PL460 578.27 311.14 312.54 244.64 246.04 Unit: mm...
  • Page 42 Product information PH550 406.9 408.3 569.8 323.4 Unit: mm...
  • Page 43: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution Display S-Video YPbPr HDMI Port 640 x 480 @ 60Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 1024 x 768 @ 60Hz 1024 x 768 @ 75Hz 1280 x 768 @ 60Hz...
  • Page 44 Product information 1080i (50Hz) 1080i (60Hz) 1080p (50Hz) 1080p (60Hz) • : supported • Blank: not supported...
  • Page 45: Supported Pap Input Signal Combination

    Product information Supported PAP input signal combination Main/Left picture signal source Display S-Video YPbPr HDMI Port S-Video Sub/ YPbPr Right picture signal source HDMI Display Port...
  • Page 46: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 47 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...

This manual is also suitable for:

Ph550Pl460Pl550

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