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BenQ ST550K User Manual

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ST550K
Digital Signage
User Manual

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Summary of Contents for BenQ ST550K

  • Page 1 ST550K Digital Signage User Manual...
  • Page 2 BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents of this document. BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such revision or changes.

  • Page 3: Table Of Contents

    Important safety instructions ..........2 Notes on the LCD panel of this display ........2 Safety notice for remote control ........... 3 Battery safety notice ................ 3 BenQ ecoFACTS ................4 Package contents ..............5 Setting up the display ............5 ....
  • Page 4 Table of Contents ..........Operations in the OSD menu Picture menu ................. 24 Sound menu .................. 25 Setting menu ................. 26 Multimedia OSD operation ..........27 Multimedia buttons on the remote control ......27 ................ Viewing files Android system interface ..........

  • Page 5: Safety Warnings And Precautions

    Safety warnings and precautions Safety warnings and precautions THIS EQUIPMENT MUST BE GROUNDED To ensure safe operation, the three-pin plug must be inserted only into a standard three-pin power outlet which is effectively grounded through normal The lightning fash with arrowhead household wiring.

  • Page 6: Important Safety Instructions

    Important safety instructions Important safety instructions 1. Read these instructions. 2. Keep these instructions. 3. Heed all warnings. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean only with dry cloth. 7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.

  • Page 7: Safety Notice For Remote Control

    Important safety instructions • LCD screens, like plasma (PDP) and conventional CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or 'image retention' which can be found on the screen as visible fixed lines and shades. To avoid such damage to the screen, avoid displaying still images (like On-Screen Display menus, TV station logos, fixed/inactive text or icons) for more than two hours.

  • Page 8: Benq Ecofacts

    Important safety instructions BenQ ecoFACTS BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting...

  • Page 9: Package Contents

    Package contents Package contents Open the sales package and check the contents. If any item is missing or damaged, please contact your dealer immediately. Q-cast dongle holder • The type of power cord supplied may differ from that illustrated depending on your region of purchase.

  • Page 10: Installing The Destop Stands

    Setting up the display Installing the destop stands Install metal support and Iron base according to direction in the picture, and note that locking them tightly with 4 PCS Φ5×7mm flat-head machine screws after screw holes aligned(except for installation finished part). Make base pad holes and screw center aligned, then stick them on metal support.

  • Page 11: Installing The Display On A Wall

    Setting up the display Installing the display on a wall VESA Standard:200x300mm(4 holes) 1. Place a clean, dry and lint-free cloth on a flat, horizontal and object-free surface. Make sure that the size of the cloth is larger than the display. 2.

  • Page 12: Parts Of The Display And Their Functions

    Parts of the display and their functions Parts of the display and their functions Rear panel Name Description • Selects/confirms options in On-Screen Display(OSD)menu. INPUT • Selects input sources. Scrolls through settings and options in the OSD menu. • Scrolls through settings and options in the OSD menu. •...

  • Page 13: Input/Output Terminals

    Parts of the display and their functions Input/output terminals No. Name Description Accesses multimedia files on USB drives directly. USB-4 Receives the control signals from LAN interface /a computer connecting RJ45 terminals. (This network port is only used for the closed Android OS on this product.) Receives 4K2K 30Hz supported signals from an external device.
  • Page 14 Parts of the display and their functions Input/output terminals No. Name Description COAXIAL OUT Outputs digital audio signals via a coaxial cable to an external device. Receives audio signals from an external device. AUDIO IN Receives component video signals from an COMPONENT external device.

  • Page 15: Remote Control

    Parts of the display and their functions Remote control POWER Turns the display on or off. INPUT Selects the input source. CH RETURN TV Channel return Note:It is only working on some specific regions. INFO Show the information of current input source. Favorite TV program Note:It is only working on some specific regions.

  • Page 16: Remote Control

    Parts of the display and their functions Remote control Open the WPS office app in android M-PLAYER Open the Midea Player app in android. X-Sign Open the X-Sign app in android. Setting Open the setting function in android. BLANK Blank and mute the screen (the screen will turn black) when the OSD menu is off.

  • Page 17: Using The Remote Control

    Parts of the display and their functions Using the remote control Installing remote control batteries 1. Open the remote control battery compartment cover. 2. Insert the supplied batteries ensuring that the positive and negative marked battery terminals match the (+) and (-) marks in the battery compartment.

  • Page 18: Connection

    Connection Connection Connecting audio/video signals Pay attention to the following notes when you connect cables: • Please turn off all devices. • Familiarize yourself with the audio/video ports on the display and the devices you want to use. Be aware that incorrect connections may adversely affect picture quality. •...
  • Page 19 Connection Connecting the digital inputs 1. Connect the HDMI output jack of a computer or A/V device (such as a VCR or DVD player) to the HDMI 1 input jack on the display using an HDMI cable. 2. To view video image from this input, press the INPUT button and choose HDMI1 HDMI cable Computer...
  • Page 20 Connection Connecting the YPbPr component video input 1. Connect the YPbPr jacks on the display to the component output jacks on an A/V device (such as a VCR or DVD player) using a component video cable. 2. Connect the DVD player's audio output jacks to the L R jacks on the display using a suitable audio cable.
  • Page 21 Connection Connecting the multimedia inputs To view multimedia files on the USB flash drive: 1. Plug the USB flash drive in the port. When the users insert the , a notice will be popped up, which would lead the users to the the Multi-media mode. USB flash drive The USB ports can not be connected with the devices which over 0.5A.

  • Page 22: Connecting Power

    Connection Connecting power Plug one end of the power cord into the Power jack on the display and the other end into an appropriate power outlet (if the outlet is switched, turn on the switch). • The supplied power cord is suitable for use with 100-240V AC power only. •...

  • Page 23: Basic Operations

    Basic operations Basic operations Turning the display on or off Power Button Only by switching on master switch will either power button work. To turn on or off the display, press the power button on the display’s control panel or on the remote control. •...

  • Page 24: Switching Input Signals

    Press the INPUT button and those signal selection buttons on the remote control or the INPUT button on the control panel to select an input signal. ST550K Adjusting audio volume level on the control panel or VOL- / VOL+ on the remote control to adjust the Press 3 volume.

  • Page 25: Updating Software

    Select save and press the OK button. A successful message appears on the screen. Wireless Connection This display only supports BenQ WDRT8192 WiFi dongle. Please contact your local dealer for more information on configuring the wireless connection. Updating software Whenever a new version of software is available, the system will automatically detect the update and will prompt you to download it every time you turn on the display.

  • Page 26: The Osd (On-Screen Display) Menu

    The OSD (On-Screen Display) menu The OSD (On-Screen Display) menu OSD menu overview Menu name Options/functions See page • Picture Mode • Contrast • Brightness • Hue Picture • Sharpness • Saturation • Color Temperature • Zoom Mode • Image Noise Reduction •...

  • Page 27: Operations In The Osd Menu

    The OSD (On-Screen Display) menu Operations in the OSD menu Using the control panel buttons Using the remote control 1. Press MENU to open the OSD menu. 1. Press MENU to open the OSD menu. 2. In the OSD menu, press 5 or 6 2.

  • Page 28: Picture Menu

    The OSD (On-Screen Display) menu Picture menu Name Description Picture Mode Adjust the effects of images: Standard, Soft, User, Bright. Adjust the layerings of images: increase the analog value to improve Contrast the contrast and decrease the analog value to reduce the contrast (0-100). Adjust the brightness of images: increase the analog value to improve Brightness the brightness and decrease the analog value to reduce the brightness (0-100).

  • Page 29: Sound Menu

    The OSD (On-Screen Display) menu Sound menu Name Description Select the audio mode: Standard, Music, Movie, User. Sound Mode Adjust the bass: increase the analog value to increase the bass and Bass decrease the analog value to reduce the bass (0-100). Adjust the treble: increase the analog value to increase the treble and Treble decrease the analog value to reduce the treble (0-100).

  • Page 30: Setting Menu

    The OSD (On-Screen Display) menu Setting menu Name Description Adjust the menu display time: 5 Seconds, 10 Seconds, 15 Seconds, 20 Menu Time Seconds, 30 Seconds, Always. Set the waiting time before standby: Off, 10 Minute, 20 Minute, 30 Sleep Time Minute, 60 Minute,90 Minute, 120 Minute, 180 Minute, 240 Minute.

  • Page 31: Multimedia Osd Operation

    The OSD (On-Screen Display) menu Multimedia operation The multimedia provides a variety of function when the display is connecting to USB drives. Playing Files in local disk device: Before playing files in the local disk, insert the USB mass storage device into the USB multimedia inputs on page 17 for details.

  • Page 32: Viewing Files

    Multimedia operation Goes to the next selected item. NEXT Viewing files To view the files on your USB flash drive, simply plug your USB fash drive to the USB jack on the display and select from PHOTO, MOVIE, MUSIC. PHOTO(PICTURE): Lists all the supported image files in thumbnail view.
  • Page 33 Multimedia operation MUSIC(SONG): Select the track you want to play and perform the functions as provided on the screen according to your needs. Music Player Menu Options Play the previous track. Pause / resume music playing. Play the next track. Set the repeat playing mode: All, Single, Random.
  • Page 34 Multimedia operation VIDEO: Select the video file you want to play and perform the functions as provided on the screen according to your needs. Video Player Menu Options 00:00:10 00:12:28 Play the previous video. Select the speed of fast rewind. Pause / Play the video.
  • Page 35 Multimedia operation Type Format Decode Audio Resolution Frame Rate Mbit/sec H.264 3840x2160 XviD /MPEG2 / 1920x1080 MPEG4 MJPEG 1280x720 H.264 3840x2160 MPEG4 / RV9 1920x1080 MPEG1 / MPEG2 1920x1080 MPEG2 1920x1080 MPEG4 3840x2160 MPEG4 /Mp3 1920x1080 H.264 /AAC 3840x2160 Video MPEG4 /M4A 1920x1080...

  • Page 36: Android System Interface

    Android system interface Settings Push the button to launch Settings . With this application, you can view and configure the settings of your device. System Settings Application Manager Network Language & input Date & Time Backup / Update About Push the button of the desired menu option to enter its submenu. Menu Option Description Application Manager...

  • Page 37: Main Interface

    Android system interface Main interface /▲/▼ Presst Press Browser Push the button to launch Browser . With this application, you can view web pages. Before launching the application, make sure your display is properly connected to lnternet.

  • Page 38: Es Files

    Android system interface Push the button of the icon on the top panel to activate its function. Slide on the screen to scroll the viewed page. Function Description Address BarEnter the web page address to view the page. Tap to configure the browser settings. Settings ( ) Back ( Tap to return to the previous page.

  • Page 39: Wps

    Android system interface Function Description Theme ( Tap to change different theme. Settings ( Tap to access more advanced options. New ( Tap to create a new folder. Search ( Tap to search for files in the internal memory or external device. Refresh ( Tap to reload the current page.

  • Page 40: X-Sign

    X-Sign is a content player app. Users can edit contents with X-Sign Designer and play it on ST550K. After editing the contents, users can import the file to the display through USB flash drive . The contents will then be played automatically.

  • Page 41: Allapps

    Android system interface AllApps To operate the Android System use the buttons on the remote control Applic ation Name Icon Description Accesses the web pages. Refer to Browser on page 33for Browser ( more information. Manages files stored on the internal memory and the connected storage devices.

  • Page 42: Product Information

    Product information Product information Specifcations Specifcations Item ST550K Backlight D-LED Panel size 55" Pixel pitch (mm) 0.42(H) x 0.315(V) Native resolution 3840 x 2160 (pixels) LCD panel Brightness (cd/m2) (typical) Contrast (typical) 1200:1 Response time (ms) (typical) Panel Bit 10-bit...
  • Page 43 Product information 100 - 240 V AC, 50/60 Hz Supply Power Consumption Max. 155 W < 0.5 W Consumption Standby - 40 Operating Temperature 10 - 85% (without condensation) Operating Humidity - 55 Environment Storage Temperature 5 - 95% (without condensation) Storage Humidity Display Orientation Landscape...

  • Page 44: Dimensions

    Product information Dimensions ST550K Unit: mm...

  • Page 45: Supported Input Signal Resolution

    Product information Supported input signal resolution Input source Resolution S-Video YPbPr HDMI 640 x 480 @ 60Hz 640 x 480 @ 67Hz 640 x 480 @ 72Hz 640 x 480 @ 75Hz 720 x 400 @ 70Hz 800 x 600 @ 60Hz 800 x 600 @ 75Hz 832 x 624 @ 75Hz 1024 x 768 @ 60Hz...
  • Page 46 Product information 576i (50Hz) 480i (60Hz) 480p (60Hz) 576p (50Hz) 720p (25Hz) 720p (30Hz) 720p (50Hz) 720p (60Hz) 1080i (50Hz) 1080i (60Hz) 1080p (24Hz) 1080p (25Hz) 1080p (30Hz) 1080p (24Psf) 1080p (25Psf) 1080p (50Hz) 1080p (60Hz) 2160p (24Hz) 2160p (25Hz) 2160p (30Hz) : supported •...

  • Page 47: Troubleshooting

    Troubleshooting Troubleshooting Problem Solution No picture Check the following: • Is the display turned on? Check the power indicator of the display. • Is the signal source device turned on? Turn on the device and try again. • Are there any loose cable connections? Make sure that all cables are connected firmly.
  • Page 48 Troubleshooting The remote control does • Have you locked the remote control function? Unlock the not work function and try again. • Check for incorrect battery orientation. • Check for dead batteries. • Check your distance and angle from the display. •...

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