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Appendix 1: Installation Checklists
Check the following one by one for a new installation. Contact the BenQ local customer
service center with the checking results if any severe damages is found before a new
installation.
Before installation
No.
1.
The Installation Handbook has been read through carefully.
2.
• For certain models, there may be void labels or additional
packing tapes on the carton. Check whether the labels or tapes
are broken. If broken, take the photos and contact BenQ for
further assistance.
• If the unit is packed in the pallet, please identify where the unit
is placed in the pallet.
3.
Check if the shock indicator (if available) on the carton has
changed its color from white to red.
4.
Check if there is any serious damage to the carton, especially to
the edges and surface area.
5.
Check if there is any serious scratches, marks or damages caused
by collision to the inner side of the carton.
6.
Check if the cushions or PE bags are broken or distorted.
7.
Check if there is any serious damage (i.e. scratches, cracks,
bends) to the bezel, metal frame, rear cover, and the accessories
8.
Check if any accessory is missing.
9.
Check if the panel is damaged (i.e. scratched or cracked).
10.
Power on the display and check if the screen is normal.
Check items
Checking
Location &
results
description
of problem
Yes
No
Appendix 1: Installation Checklists
77
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Troubleshooting
