Gateway Solo 5100 Maintaining & Troubleshooting
  1. Manuals
  2. Brands
  3. Gateway Manuals
  4. Laptop
  5. Solo 5100
  6. Maintaining & troubleshooting
Gateway Solo 5100 Maintaining & Troubleshooting

Gateway Solo 5100 Maintaining & Troubleshooting

Gateway solo 5100: supplementary guide
Hide thumbs Also See for Solo 5100:
Table of Contents

Advertisement

Quick Links

Download this manual See also: User Manual, Maintaining & Troubleshooting
Maintaining &

Troubleshooting

Your Solo 5100
Part #8502415
MAN SYS US SL51 TECH REF R0
In our effort to use nature's resources efficiently and wisely, Gateway 2000 prints all manuals on recycled papers that meet the
minimum requirements established by the Federal EPA in its guidelines for recycled paper products.
12/97

Advertisement

Table of Contents
loading

Related Manuals for Gateway Solo 5100

Summary of Contents for Gateway Solo 5100

  • Page 1: Troubleshooting

    MAN SYS US SL51 TECH REF R0 In our effort to use nature’s resources efficiently and wisely, Gateway 2000 prints all manuals on recycled papers that meet the minimum requirements established by the Federal EPA in its guidelines for recycled paper products.
  • Page 2 Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 3: Table Of Contents

    Contents Notices ... ii Chapter 1: Maintaining Your Notebook ...5 Using This Book... 6 Identifying Your Model ... 7 Maintaining Your System... 8 Virus checking... 9 Hard drive utilities... 9 Chapter 2: ReinstallingWindows 95 System Software ...11 Reinstalling Your Windows 95 System ... 12 Partitioning and formatting the hard drive ...
  • Page 4 Power menu ... 75 Boot menu... 76 Exit menu ... 77 Troubleshooting... 80 Start up ... 80 General ... 81 Frequently asked questions ... 82 Error messages... 86 Contacting Gateway... 90 Calling Gateway ... 90 Calling Gateway when outside the U.S..90...

  • Page 5: Chapter 1: Maintaining Your Notebook

    Chapter 1: Maintaining Your Solo Notebook Contents Using This Book... 6 Identifying Your Model ... 7 Maintaining Your System ... 8 Virus checking... 9 Hard drive utilities ... 9...

  • Page 6: Using This Book

    Using This Book Welcome to Maintaining and Troubleshooting Your Notebook Guide. We have designed this manual to help you understand technical details not covered in the Using Your Notebook guide. Chapter 1, “Maintaining Your Solo Notebook”, contains information about identifying which notebook model you have and includes basic maintenance information.

  • Page 7: Identifying Your Model

    To make sure you know the correct model and serial number for your notebook, check the label on the bottom of the notebook. Version Model Number Identifying your notebook model and serial number Display Type/ Processor Speed Gateway Serial Number Chapter 1: Maintaining Your Solo Notebook...

  • Page 8: Maintaining Your System

    Maintaining Your System The Gateway Solo Multimedia Notebook is a durable product. However, when transporting your notebook, we recommend that you put it in a computer carrying case or briefcase. Other ways to extend the life of your system: Caution!

  • Page 9: Virus Checking

    Virus checking A “virus” is a hidden program that is usually attached to an executable file (the file extension is .exe). Some viruses could destroy information or damage your system. Other viruses simply print out a message or prevent you from performing normal computing functions.
  • Page 10 ScanDisk This disk scan program checks your hard drive and fixes most errors. 1. Click 2. Select the drive you want to have checked for errors. Click 3. Click 4. Click Maintaining and Troubleshooting Your Solo Notebook To use ScanDisk from Windows 95 Start Programs Accessories...

  • Page 11: Chapter 2: Reinstallingwindows 95 System Software

    Chapter 2: Reinstalling Windows 95 System Software Contents Reinstalling Your Windows 95 System ... 12 Partitioning and formatting the hard drive... 12 Partitioning the hard drive... 13 Formatting the hard drive... 18 Installing Windows 95 with the Solo Boot diskette... 18...

  • Page 12: Reinstalling Your Windows 95 System

    Windows 95 CD to load the operating system. Gateway System CD to install the device drivers. Gateway Windows 95 Driver diskettes to install recently updated drivers that may be newer than those on the Gateway System CD.

  • Page 13: Partitioning The Hard Drive

    When partitioning the hard drive using fdisk.exe you may be provided the option to use the FAT16 or FAT32 file system. Your system has been shipped from Gateway with the FAT16 file system. To reinstall your system as it shipped from the factory, use the FAT 16 file system.
  • Page 14 [N] (default value). Selecting [N] formats your hard drive with FAT16 as it was shipped from Gateway. See “Formatting the partition with FAT16 file system” on page 13. Maintaining and Troubleshooting Your Solo Notebook Windows for Workgroups 3.1x...
  • Page 15 6. Select option [ Display partition information Display Partition Information screen appears, write down the following information to help you later in this process: • Partition shows the number of partitions currently existing on the hard drive. • Type shows the type of partition used for logical, extended or primary DOS drive.
  • Page 16 10. Once you have deleted each of the logical drives or partitions, you’re ready to 1. If you have already exited the FDISK utility, then follow steps one through 2. Select option [1], 3. Next choose from options 1 through 3 to create the type of partition you want. Maintaining and Troubleshooting Your Solo Notebook Use the information displayed at the top of the screen to answer the onscreen questions.
  • Page 17 Follow the onscreen instructions and repeat the steps for creating any additional logical drives or partitions. You should create partitions in the following order: a. Create Primary DOS Partition b. Create Extended DOS Partition c. Create Logical DOS Drive(s) in the Extended DOS Partition To read more about the partition types, see “Partitioning and formatting the hard drive”...

  • Page 18: Formatting The Hard Drive

    Formatting the hard drive Note: Formatting your hard drive using format.exe creates a new root directory and File To help ensure a clean Allocation Table (FAT) on the hard drive. You will need to reformat the hard drive installation, we recommend that you partition and format and reinstall Windows 95 if your operating system has been damaged.

  • Page 19: Installing Windows 95

    Installing Windows 95 Once you have partitioned and formatted your hard drive, you’re ready to install Windows 95. Use the following instructions to install Windows 95 Startup with the Solo Boot Diskette 1. Make sure the Floppy disk drive module is in the modular option bay. 2.
  • Page 20 1. Insert the CD-ROM module and restart the system. 2. The next screen message tells you that you are about to install an operating 3. Press <Esc> when you are asked if you want to continue or quit Setup. 1. At the DOS prompt type: 2.
  • Page 21 4. When prompted to enter the time. Press <Enter>. You can set the time later after Windows is installed. Copying .vxd and .inf files to the hard drive 1. Insert the Solo 5100 VXD / INF diskette. 2. Type: then press <Enter>...
  • Page 22 4. Type: 5. Type: 6. Windows Setup tells you it will perform a routine check on your system. 7. When ScanDisk is finished follow the onscreen prompts to continue loading. 8. The 9. The Software License Agreement appears. Click 10. The Windows Setup Wizard starts. Click 11.
  • Page 23 17. The next dialog box provides an option to create a Startup Disk. Click skip creating a Startup disk. Click 18. The Setup Wizard is ready to start copying Windows 95 files to your hard drive. Click to continue. Next 19.
  • Page 24 Maintaining and Troubleshooting Your Solo Notebook...

  • Page 25: Chapter 3: Reinstalling Windows Nt System Software

    Chapter 3: Reinstalling Windows NT System Software Contents Reinstalling Your Windows NT System... 26 Partitioning and formatting the hard drive... 26 Partition formatting with FAT file system ... 26 Installing Windows NT... 27...

  • Page 26: Reinstalling Your Windows Nt System

    Reinstalling Your Windows NT System This chapter includes the process of reinstalling Windows NT. We recommend that you use the Windows NT Workstation CD-ROM to partition and format the hard drive and install Windows NT. Once you’ve installed Windows NT, you’ll need to install some device drivers to get all the system hardware working.

  • Page 27: Installing Windows Nt

    During the Windows NT install process, you will have the option to use the File Allocation Table (FAT) file system or Windows NT File System (NTFS). Refer to the section “Choosing a File System for the Windows NT partition” in the Windows NT manual for information about each file system.
  • Page 28 3. After first part of the setup is completed, eject the Windows NT Workstation 4. When prompted, select 5. Follow the remaining Windows NT Setup screens. Refer to the Installation 6. Once completed with the Microsoft Windows NT installation, click 1.

  • Page 29: Chapter 4: Installing Drivers And Related Software

    Chapter 4: Installing Drivers and Related Software Contents About Device Drivers... 30 Installing device drivers ... 30 Installing CD-ROM drivers ... 31 Installing for Windows 95... 32 Installing for Windows NT ... 45...

  • Page 30: About Device Drivers

    About Device Drivers Device drivers are programs used to control devices attached to the computer such as printers, keyboards, LCD display, and PC Cards. Drivers translate between the devices and the programs. Many drivers come with the operating system while other drivers must be loaded when a new device is added.

  • Page 31: Installing Cd-Rom Drivers

    Installing CD-ROM drivers To install other drivers and software, it’s important to first get the CD-ROM driver installed so you can use the CD-ROM drive. If you have just reinstalled Windows NT or Windows 95, the drivers are installed along with the operating system. If, however, you are having difficulty getting the CD-ROM drive to work and have not installed a new operating system, then use the following instructions to install the CD-ROM driver.

  • Page 32: Installing For Windows 95

    4. The installation is complete. Press any key to return to the Main menu. 5. At the Main menu, use the arrow keys to select Installing for Windows 95 If you have reinstalled Windows 95, you will need to install device drivers and take steps to enable devices that support the notebook hardware components.
  • Page 33 System CD shipped with your system, you may use it to install the driver instead of installing from diskette. Installing the Solo 5100 Chips and Technologies video driver 1. If the floppy drive module is not already installed, shut down the system and install.
  • Page 34 Windows 95 operating system and need to install additional drivers, you can click to restart the computer. Continue installing the other drivers before restarting. Installing the Solo 5100 ESS Audio Driver install the floppy drive. Restart Windows. Start Settings Control Panel tab.
  • Page 35 Locating and removing the Unknown Devices 4. (Only required if Windows 95 has been reinstalled) Click Remove and click 5. (Only required if Windows 95 has been reinstalled) Click you want to remove the unknown device. 6. Next, scroll down the list of devices and click the game controllers .
  • Page 36 Click operating system and need to install additional drivers, you can click the computer. Continue installing the other drivers before restarting. 1. Click 2. On 3. Double-click 4. The 5. Click the 6. Click Maintaining and Troubleshooting Your Solo Notebook to restart your computer.
  • Page 37 Windows 95 EZ Pad Plus (touchpad) drivers Use the following instructions to install the Windows 95 touchpad driver that supports your touchpad. If the Solo System CD shipped with your system, you may use it to install the driver instead of installing the drivers from diskette. Installing the touchpad Driver 1.
  • Page 38 8. Click Enabling PCMCIA socket for Windows 95 The only time it should be necessary to enable the PCMCIA socket is if you have formatted the hard drive and reinstalled Windows 95. 1. Click 2. Click the 3. In the Maintaining and Troubleshooting Your Solo Notebook to restart Windows.
  • Page 39 Clearing the check box to enable the PCIC controller properties 4. When the PC Card (PCMCIA) Wizard appears, read the dialog box and click , then click Next 5. Click then click Next again in the following wizard dialog box. 6.
  • Page 40 USB (Universal Serial Bus) USB is a new type of serial interface that serves as a single-port alternative to connecting devices that traditionally have required their own specific ports, such as printers, joystick/MIDI devices, external mouse, or keyboards. The USB detects when devices are added or removed, then automatically determines what host resources are needed.
  • Page 41 Enabling USB ports Your Gateway computer shipped with the USB ports enabled. However, if for some reason you have to reload Windows, use the following instructions to reload the USB driver supplement. In addition, if you are adding a new USB device, you must load the USB device driver according to the device manufacturer's instructions.
  • Page 42 5. Click 6. Place the usbsupp.exe driver disk in drive A. 7. Click 8. Click 9. When the USB drivers finish installing, remove the diskette. Click 10. The Update Device Driver Wizard appears. Click 11. Wait a few seconds for the Update Device Driver Wizard to find the drivers. 12.

  • Page 43: Installing Software Updates

    15. Once the update is complete, click 16. Click Start Shutdown Restart the computer? When completed, the correct USB driver appears in the Device Manager as shown below. Properly installed USB drivers shown in the Device Manager Installing software updates Install the following software updates to complete the system install.
  • Page 44 4. When the UHCD drivers finish installing, remove the diskette. Click 5. Click 1. Place the vmmusbup.exe driver disk in drive A. 2. Click 3. Click 4. When the supplement completes the installation, remove the diskette. Click 5. Click Maintaining and Troubleshooting Your Solo Notebook Start Shut Down Restart the computer?

  • Page 45: Installing For Windows Nt

    If the Solo System CD shipped with your system, you may use it to install the driver instead of installing the drivers from diskette. Installing the Solo 5100 Chips and Technologies video driver 1. If the floppy drive module is not already installed, shut down the system and install.
  • Page 46 4. Click the 5. Click 6. In the Maintaining and Troubleshooting Your Solo Notebook Selecting the Display icon tab in the Settings Display Properties Selecting the Settings tab for display configuration Display Type Display Type window, click window. Change under Adapter Type...
  • Page 47 7. Insert the Windows NT 4.0 Video Driver disk in drive A:\ and click Disk... 8. The Install From Disk window appears. A:\ will be the default path listed. Click 9. A dialog box appears showing the Chips Video Accelerator Change Display driver.
  • Page 48 1. Click 2. Click Maintaining and Troubleshooting Your Solo Notebook Installing the Solo 5100 ESS Audio Driver Start Settings Control Panel Selecting the Multimedia icon Devices tab. Selecting the Devices tab for audio configuration . Double-click Multimedia icon.
  • Page 49 3. Highlight Audio Devices and then click 4. In the dialog box highlight 5. Type the default path of A:\, insert the Windows NT 4.0 Audio driver disk, click 6. Click to highlight ES1879/1869/1878/1868/1887/1888 AudioDrive 7. A window appears stating that the driver has been installed and the system needs to be restarted for changes to take effect.
  • Page 50 PowerProfiler and CardWizard. Click Files\Systemsoft. Click Next to accept the default. installation window appears. Click the PCMCIA slots. Remove all cards and click Gateway Solo 5100, then click Next should be viewed. Click to continue. to view the PowerProfiler readme file.
  • Page 51 If the Solo System CD shipped with your system, you may use it to install the driver instead of installing the drivers from diskette. Installing the Solo 5100 touchpad driver 1. If the floppy drive module is not already installed, shut down the system and install the floppy drive.
  • Page 52 1. If the floppy drive module is not already installed, shut down the system and 2. Insert the Solo 5100 Windows NT Intel BusMaster IDE diskette into the 3. Click 4. PIIX IDE Bus Master Driver File Installation Setup window appears. Click 5.
  • Page 53 Selecting the SCSI Adapters icon 9. Click tab. Drivers Selecting the Drivers tab for BusMaster IDE configuration 10. Click to highlight the IDE CD-ROM (ATAPI 1.2)/Dual-channel PCI IDE Co... then click Remove 11. Click to remove. 12. Click . When the Install Driver window appears, click Have Disk...
  • Page 54 13. Type: 14. The 15. Click Maintaining and Troubleshooting Your Solo Notebook c:\piixide then click dialog box appears with the Install Driver Controller highlighted. Click to restart your system and initialize the drivers. Intel PIIX PCI Bus Master IDE...

  • Page 55: Chapter 5: Managing System Resources

    Chapter 5: Managing System Resources Contents Port/IRQ Configurations ... 56 Solo notebook interrupts (IRQs)... 56 Checking Windows 95 resources ... 57...

  • Page 56: Port/Irq Configurations

    Port/IRQ Configurations Your notebook supports the use of multiple peripheral devices. By default, your system has two free IRQs (normally IRQ 10 and 11). 16-bit and 32-bit devices (PC Cards) cannot share the same interrupt. The IRQs that may be used by normal 16- bit PC Cards are 3, 4, 5, 7, 10 and 11.

  • Page 57: Checking Windows 95 Resources

    Checking Windows 95 resources You may also check your current system resources (IRQ) information using the Windows Device Manager under the Checking IRQ usage in the Windows 95 System Properties Device Manager 1. Click Start Settings Control Panel tab. Under Manager Device Manager in the item list.
  • Page 58 1. Make sure the card was installed properly. Check the PC Card's 2. Plug in a second PC Card. If it does not work there may be a resource 3. Click 4. Check the properties for the PC Card you installed. A PC Card with a 5.
  • Page 59 Selecting a port to free up resources (IRQs) 7. Place a check in the box next to Disabled in this profile Device usage in the check box, then click Disabling a port to free up resources Chapter 5: Managing System Resources...
  • Page 60 8. Re-install the second PC Card. You should hear a two-tone beep, indicating 9. To later use the port you disabled, go back into If the PC Card is still not configured correctly, try shutting down and restarting your system. If you are running the Windows 95 operating system, check the that the setting for Windows NT operating system do not set the CMOS to...

  • Page 61: Chapter 6: Using Modem Documentation

    Chapter 6: Using Modem Documentation Contents Accessing Modem Documentation ... 62 To access online modem documentation in Windows 95... 60 To load online modem documentation in Windows 95... 61...

  • Page 62: Accessing Modem Documentation

    Gateway Online Glossary To access online modem documentation in Windows 95 Start Programs , then click titles appears. Gateway 2000 TelePath User Guide instructions. Accessing the Gateway Reference Library Gateway Reference Library icon. A list of and follow any on-screen...
  • Page 63 To load online modem documentation in Windows 95 The online modem documentation is already loaded on your portable system when shipped. If this file ever needs to be reinstalled, use the following instructions to reload the online documentation. 1. Insert the installation diskette into the floppy drive. 2.
  • Page 64 Maintaining and Troubleshooting Your Solo Notebook...

  • Page 65: Chapter 7: Adding Memory Modules

    Chapter 7: Adding Memory Modules Contents Installing Additional Memory... 66 To install memory modules ... 66 To remove memory modules... 68...

  • Page 66: Installing Additional Memory

    Installing Additional Memory Your notebook supports two 144-pin memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and can be placed in either slot. 1. Save all work. 2. Use your operating system’s 3.
  • Page 67 Removing the memory bay door 6. To insert a memory module, hold it at a 30-degree angle and slide it into an empty memory slot. Align the memory module slot with the key. The “key slot” prevents incorrect installation. Memory module slot aligned with Inserting memory module...
  • Page 68 8. Replace the memory module door and power connections. 1. Save all work. 2. Use your operating system’s Maintaining and Troubleshooting Your Solo Notebook Seating the memory module To remove memory modules Shut Down completely off. procedure to turn your notebook...
  • Page 69 3. Close the LCD lid. Before opening your system case, read and follow these precautions to prevent damage from static electricity. Caution! Preventing Static Electricity Damage The components inside your system are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Static electricity can cause irreparable damage to your system;...
  • Page 70 Memory module clips Removing the memory module 7. Pull the memory module out of the slot. 8. Replace the memory module door and power connections. Maintaining and Troubleshooting Your Solo Notebook...

  • Page 71: Chapter 8: Bios Setup

    Chapter 8: BIOS Setup Contents Setup (BIOS) Screens... 72 Main menu... 72 Advanced menu... 73 Security menu... 74 Power menu... 75 Exit menu... 77...

  • Page 72: Setup (Bios) Screens

    Setup (BIOS) Screens Your notebook contains a series of Setup menus that control basic setup, security, and power settings. Using these menus you can adjust options such as the system clock, your Boot Password, virus check reminder, power management option, and others.

  • Page 73: Advanced Menu

    PhoenixBIOS Setup Utility Main Advanced Security Power Boot Exit System Time: [HH:MM:SS] System Date: [MM/DD/YYYY] Floppy Disk Drive A: [1.44/1.25 MB 31/2”] Floppy Disk Drive B: [Disabled] >Primary Master: [NNN MB] >Secondary Master: [None] Memory Cache: [Enabled] System Memory: NNN KB >System Information: Numlock: [Off]...

  • Page 74: Security Menu

    Main Advanced Security Power Boot Exit Caution! Setting items on this menu to incorrect values may cause your system to malfunction. incorrect values may cause your Note: The Setup menu screen shown may differ somewhat from that shown here. If there are differences, follow the on- screen instructions and helps.

  • Page 75: Power Menu

    3. Follow the instructions at the bottom of the menus to navigate through the different options and menus. An Item Specific Help area providing additional information is also located along the right side of each menu. PhoenixBIOS Setup Utility Main Advanced Security Power Boot Exit Supervisor password is: Disabled User password is:...

  • Page 76: Boot Menu

    Note: Main Advanced Security Power Boot Exit The Setup menu screen shown may differ somewhat from that shown here. If there are differences, follow the on- screen instructions and helps. F1 Help ESC Exits Power menu Press the <Esc> key to access the Exit menu and accept or discard changes. Press <F9>...

  • Page 77: Exit Menu

    PhoenixBIOS Setup Utility Main Advanced Security Power Boot Exit 1. [Diskette Drive] 2. [Hard Drive] 3. [CD ROM Drive] F1 Help Select Item -/+ Change Values ESC Exits Select Menu Enter Select > Sub-Menu F10 Save and Exit Boot menu Exit menu The Exit menu contains the options available once you have made changes to the Setup menus.
  • Page 78 Maintaining and Troubleshooting Your Solo Notebook...

  • Page 79: Chapter 9: Troubleshooting Your Notebook

    Chapter 9: Troubleshooting Your Notebook Contents Troubleshooting... 80 Start up ... 80 General... 81 Frequently asked questions ... 82 Error messages... 86...

  • Page 80: Troubleshooting

    Other sources of helpful information include our web site at www.gateway.com; and other online information found on your system CD (if available). If these solutions do not solve your problem, see the warranty that shipped with your notebook that describes several ways to request help, including traditional Portables Technical Support and our FaxBack service.

  • Page 81: General

    Make sure electricity is supplied to the outlet for the power cord. Make sure the cables are free from cuts or damage. Replace any damaged cables. Something is wrong with the display Press <Fn+F3> to cycle the system back to LCD panel mode. It is possible it is in CRT or TV mode.

  • Page 82: Frequently Asked Questions

    Frequently asked questions Question: Video display Answer: 1. Right click 2. Select 3. Deselect the Question: Answer: 1. In Windows 95, right-click the desktop, and select 2. Click Question: Suspend Answer: Note: 1. Click If you use a docking station, you will want to select a 2.
  • Page 83 Question: How do I set up a printer on my notebook? Answer: 1. Click , then Start Settings Printers 2. Double-click Add Printer icon, then follow the instructions from the Add Printer Wizard. Question: Why can’t I print after the mini-docking station is disconnected from my system? Answer: 1.
  • Page 84 Answer: Question: ScanDisk Answer: Question: Sound Answer: Question: Connecting to the Internet Answer: Maintaining and Troubleshooting Your Solo Notebook Type your first name in the User Name Password box and click . Windows 95 asks you to confirm your password. Click again.
  • Page 85 Most ISPs provide a packet of information when you subscribe to their service. This information, in most cases, contains detailed instructions for configuring your computer to connect to their service. Most ISPs allow you to use Windows Dial Up Networking to make the connection to the ISP. Generally it is a good idea to contact the specific ISP if you are having difficulties connecting.

  • Page 86: Error Messages

    Question: Battery life Answer: 1. Press <F2> when the message 2. Arrow to the Power menu, then arrow down to the 3. Arrow down to the 4. Arrow to the Exit menu and select 5. Leave the system operating using only battery power until the system shuts 6.
  • Page 87 This is usually a result of a defective area on the disk. To fix disk problems click Start button in Windows 95, click , and click Tools ScanDisk. You need to make a change in the BIOS setup menu. To do this press <F2> to enter the Setup menu during startup.
  • Page 88 Wait until some files have been printed before sending additional files to the Print queue is full printer. Make sure the printer is not set to work “off-line.” If you print large or many files at one time to the printer you may want to add additional memory to the printer.

  • Page 89: Appendix A: Contacting Gateway

    Appendix A: Contacting Gateway Contents Contacting Gateway... 90 Calling Gateway... 90 Calling Gateway when outside the U.S... 90...

  • Page 90: Contacting Gateway

    If your computer is ever stolen, be sure to contact your local police and a Gateway bottom of your notebook; see representative at once. We can put a note on the account, so that if anyone calls in “Identifying Your Model”...

  • Page 91: Index

    75 boot setup menu 72 bootable hard drive FAQs 85 BusMaster IDE drivers 52 cab files copying 20 calling Gateway 90 CardBus controller enabling Cirrus Logic 38 CardWizard installing 49 care and maintenance 8 CD ROM drive FAQs 85...
  • Page 92 18 formatting with FAT file system 26 freeing up resources 58 frequently asked questions (FAQs) 82 Gateway contacting 90 Gateway serial number 7 Gateway System CD 12 general troubleshooting 81 general failure reading drive C 87 hard drive...
  • Page 93 7 install device drivers 30 install memory modules 66 install Windows 95 12 install Windows NT 27 remove memory modules 68 http://www.gateway.com (US site) 90 http://www.gw2k.co.uk 90 BusMaster drivers 52 identifying your model 7 inf files copying 21...
  • Page 94 modem documentation non-system disk or disk error 87 not enough memory 87 online modem documentation 62 order number 90 partition with FAT16 file system 13 partitioning partitioning drive for NT 26 password PC Cards PCMCIA PCMCIA cards. See PC Cards. portables technical support 90 power power setup menu 72...
  • Page 95 9 video display FAQs 82 virus checking 9 vxd files copying 21 Website http://www.gateway.com (US site) http://www.gw2k.co.uk 90 Window NT installing 27 Windows 95 audio drivers 34 game port drivers 34 installing 12 installing display drivers 33...

Table of Contents