Gateway Solo 1400 User Manual
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Gateway Solo 1400 User Manual

Gateway Solo 1400 User Manual

Gateway solo 1400: user guide
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Contents
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Connecting to an Ethernet network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Broadband Internet connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 30
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
HelpSpot Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the desktop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
. . . . . . . . . . . . . . . . . . . . . . . . . . 1
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Summary of Contents for Gateway Solo 1400

  • Page 1: Table Of Contents

    Gateway Web site ........
  • Page 2 Identifying Window items ..........41 Working with files and folders .
  • Page 3 7 Sending and Receiving Faxes Setting up your cover page ......... . . 88 Sending a fax .
  • Page 4 Preventing static electricity discharge ........124 Installing memory ..........125 Replacing the hard drive .
  • Page 5 Telephone support ..........217 Before calling Gateway Technical Support ......217 Telephone numbers .
  • Page 6 Self-help ............219 Tutoring .

  • Page 7: Checking Out Your Gateway Notebook

    Checking Out Your Gateway Notebook Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com...

  • Page 8: Front

    Chapter 1: Checking Out Your Gateway Notebook Front Wireless Ethernet indicator/button Battery Speaker charge indicator Component Wireless Ethernet indicator/button Release latch Speakers Battery charge indicator Release latch Power indicator Icon Description Lights up when the optional wireless Ethernet is turned on.
  • Page 9 Description Lights up when the notebook is turned on and shows notebook power status: LED on – notebook is ON. LED off – notebook is OFF or in Hibernate mode. LED flashing – notebook is in Standby mode. www.gateway.com Front...

  • Page 10: Left Side

    Chapter 1: Checking Out Your Gateway Notebook Left Side Modem jack Ethernet jack Speaker jack Component Icon Modem jack Ethernet jack Speaker jack Microphone jack PC Card eject button PC Card slot Diskette drive Diskette drive eject button PC Card...

  • Page 11: Right Side

    Lights up when the computer is accessing the CD/DVD drive. Press the eject button to open the disc tray. Insert a straightened paperclip into this hole to open the CD/DVD drive if the CD/DVD drive eject button fails to open it. www.gateway.com Right Side...

  • Page 12: Back

    Chapter 1: Checking Out Your Gateway Notebook Back Kensington Power lock slot connector Component Kensington™ lock slot Power connector USB ports Monitor port Parallel port Ventilation fan Monitor Parallel port ports port Icon Description Secure your computer to an object by connecting a Kensington cable lock to this slot.

  • Page 13: Bottom

    “Identifying your model” on page 9. Helps cool system components. Do not block. Install as many as two SO-DIMM memory modules into the slots in this bay. For more information, see “Installing memory” on page 125. www.gateway.com Bottom Battery Battery latch...

  • Page 14: Keyboard Area

    Chapter 1: Checking Out Your Gateway Notebook Keyboard area Keyboard Touchpad Component Power button Multi-function buttons Status indicators Touchpad Keyboard Multi-function buttons Power button Description Press to turn the power on or off. For more information on configuring the power button mode, see “Changing power settings” on page 99.

  • Page 15: Identifying Your Model

    Identifying your model The label on the bottom of your computer contains information that identifies your notebook model. Gateway Technical Support will need this information if you call for assistance. Important The label shown below is for informational purposes only.

  • Page 16: Accessories

    Chapter 1: Checking Out Your Gateway Notebook Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.

  • Page 17: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out: How to connect the AC power adapter How to start and turn off your notebook How to use the keyboard How to use the EZ Pad™ touchpad...

  • Page 18: Connecting The Ac Adapter

    For more information, see “Recalibrating the battery” on page 95. Replace the power cord if it becomes damaged. The replacement cord must be of the same type and voltage rating as the original cord. www.gateway.com...
  • Page 19 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. www.gateway.com Connecting the AC adapter...

  • Page 20: Protecting From Power Source Problems

    If you have a cable modem, use a surge protector that has an antenna/cable TV jack. During an electrical storm, unplug both the surge protector and the modem. www.gateway.com...

  • Page 21: Starting Your Notebook

    Standby. While in Standby, the power indicator flashes. If your notebook is in Standby mode, “wake” it up by pressing the power button. For more information on changing power-saving settings, see “Managing Power” on page 93. www.gateway.com Starting your notebook...

  • Page 22: Turning Off Your Notebook

    If for some reason you cannot use the Turn Off Computer option in Windows to shut down your notebook, press and hold the power button for about five seconds, then release. , then click Turn Off Computer www.gateway.com , then click . Windows Turn Off...

  • Page 23: Switching User Accounts

    Follow the on-screen prompts to add, delete, or modify a user account. To switch user accounts: Click , then select Start , then double-click Control Panel . The Log Off Windows dialog box opens. Log Off www.gateway.com Switching user accounts . The User User Accounts...
  • Page 24 Switch User logon screen opens. Select the user account that you want to activate. When you switch between users, any programs that were running for the previous user continue to run. to switch between your user accounts. The Windows www.gateway.com...

  • Page 25: Status Indicators

    Turns on when Scroll Lock is activated. Turns on when the standard 1.44 MB diskette drive is in use. Turns on when the hard drive is in use. Turns on when the CD/DVD drive is in use. www.gateway.com Status indicators Diskette drive Hard drive Optical disc...

  • Page 26: Using The Keyboard

    You can attach an external keyboard to the notebook using a USB port. You do not need to shut down the notebook to connect a keyboard. Windows Application Function keys/System keys Numeric Windows keypad www.gateway.com Volume keys/Navigation keys Arrow keys...

  • Page 27: Keys

    E (Explorer utility). Use these keys to type numbers when the numeric keypad is turned on. Press the numeric keypad. Press these keys to move the cursor up, down, right, or left. www.gateway.com Using the keyboard TANDBY AUSE to turn on...

  • Page 28: System Key Combinations

    Pause execution of a DOS program. (This function is only available in some programs.) Stop the currently running DOS program. (This function is only available in some programs.) Mute the sound. Press the key combination again to restore the sound. www.gateway.com...
  • Page 29 Press F and this To... function key... Increase volume. Decrease volume. www.gateway.com Using the keyboard...

  • Page 30: Multi-Function Buttons

    User-defined shortcut For more information, see “Programming the multi-function buttons” on page 118. User-defined shortcut Help Internet Icon Press to... Open your e-mail program. Open your Web browser. Open online help. Open the program you assign to this key. www.gateway.com...

  • Page 31: Using The Ez Pad Touchpad

    The EZ Pad™ touchpad consists of a touchpad, a rocker switch, and two buttons. Left touchpad button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. Right touchpad Touchpad Rocker button switch www.gateway.com Using the EZ Pad touchpad...

  • Page 32: Using The Touchpad

    Position the pointer over the object. Press the left button below the touchpad twice in rapid succession. This action is called double-clicking. Position the pointer over the object. Quickly press and release the right button once. This action is called right-clicking. www.gateway.com...
  • Page 33 Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it. www.gateway.com Using the EZ Pad touchpad...

  • Page 34: Connecting The Modem

    Insert the other end of the modem cable into a telephone wall jack. The modem will not work with digital or PBX telephone lines. Start your notebook, then start your communications software. www.gateway.com on the left...

  • Page 35: Connecting To An Ethernet Network

    Many broadband Internet connections, such as cable modems and DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” on page 57 and “Networking Your Notebook” on page 131. Connecting to an Ethernet network www.gateway.com on the...

  • Page 36: Installing A Printer, Scanner, Or Other Peripheral Device

    These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Notebook” on page 1. USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.

  • Page 37: Getting Help

    This chapter tells you about additional information resources available to help you use your computer, including: ™ HelpSpot Online help Gateway Web site Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/.

  • Page 38: Helpspot

    HelpSpot Your computer includes HelpSpot information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: Click Start If this is the first time you have started HelpSpot on your computer, you may experience a brief wait while HelpSpot builds the help database, then HelpSpot will display an introductory video.
  • Page 39 HelpSpot You can find help information by clicking a link, performing a search, or browsing the index. To learn about using your Gateway computer, your mouse, and other topics, click the link on the HelpSpot main Getting Started page. www.gateway.com...

  • Page 40: Helpspot Videos

    HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click page, then click a video title. The video plays. on the HelpSpot home Video Tutorials www.gateway.com...

  • Page 41: Online Help

    Help by clicking a button. Help You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. www.gateway.com...

  • Page 42: Gateway Web Site

    Chapter 3: Getting Help Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support, including online chat services...

  • Page 43: Windows Basics

    Read this chapter to get basic information on how to: Work on the Windows desktop Manage files and folders Work with documents Use shortcuts Help and For more information on Windows, click Start, then select Support Help and Support. www.gateway.com...

  • Page 44: About The Windows Environment

    The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up. www.gateway.com...

  • Page 45: Using The Desktop

    The Recycle Bin is where files, folders, and programs that you discarded are stored. You must empty the Recycle Bin to permanently delete them from your computer. For instructions on how to use the Recycle Bin, see “Deleting files and folders” on page 46. www.gateway.com...

  • Page 46: Using The Start Menu

    When you move the mouse pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands. Click a file or program to open it. button on the lower left of the Windows desktop. The Start www.gateway.com All Programs...

  • Page 47: Identifying Window Items

    When you double-click the icon for a drive, folder, file, or program, a window opens on the desktop. This example shows the Local Disk (C:) window, which opens after double-clicking the icon in the My Computer Local Disk (C:) window. Title bar Close Menu bar Maximize Minimize www.gateway.com...
  • Page 48 Clicking the maximize button again restores the window to its former size. Clicking the close button closes the active window or program. Selecting an item on the menu bar starts an action such as Print or Save. www.gateway.com...

  • Page 49: Working With Files And Folders

    To see the files and folders on a drive: Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click from the Start menu. My Computer Show the contents of this drive www.gateway.com Working with files and folders...

  • Page 50: Creating Folders

    , then select from the Start menu. My Computer Show the contents of this drive , then , then . The new folder is created. Folder www.gateway.com , where you Local Disk (C:) . The new folder name NTER...

  • Page 51: Copying And Moving Files And Folders

    To move a file or folder to another folder: Right-click (press the right mouse button) the file or folder that you want to move. A pop-up menu opens on the desktop. Select from the pop-up menu. Open the destination folder. www.gateway.com Working with files and folders...

  • Page 52: Deleting Files And Folders

    . The file or folder you moved appears in its new location and , then . Windows moves the files and folders to the Delete icon. The Recycle Bin window opens and Recycle Bin , then . Windows returns the deleted files or folders to Restore www.gateway.com...
  • Page 53 Click . Windows permanently deletes all files in the Recycle Bin. icon on the desktop. The Recycle Bin window . Windows asks you if you are sure that www.gateway.com Working with files and folders...

  • Page 54: Browsing For Files And Folders

    (If you do not see the contents of a folder, click Show the contents of this folder Continue double-clicking folders and their subfolders until you find the file or folder you want. , then select My Computer www.gateway.com...

  • Page 55: Searching For Files

    Time period in which it was created or modified You can also combine search criteria to refine searches. Files and folders found using these utilities can be opened, copied, cut, renamed, or deleted directly from the list in the results window. www.gateway.com Searching for files...

  • Page 56: Using The Search Utility

    If you type all of the name, Search will list all files and folders of that name. If you type part of the name, Search will list all of the file and folder names containing the letters you typed. , then select . The search window opens. Click Search www.gateway.com All files...
  • Page 57 You can search by the: Date the file was created or modified. Size of the file. Type of file, such as a program or a text document. www.gateway.com Searching for files...

  • Page 58: Working With Documents

    For more information on creating a document, click Start, then select Help and Support. , then select , then All Programs , then select . The New Document pane opens. www.gateway.com on the menu bar. Help . Microsoft Word Microsoft Word Document pane...

  • Page 59: Saving A Document

    File Select the folder in which you plan to save the file from the . The Templates dialog box opens. . The document template opens. . The Save As dialog box opens. Save www.gateway.com Working with documents list. Save in...

  • Page 60: Opening A Document

    Click Start starts and a blank document opens. Select File For more information on opening a document, click Start, then select Help and Support. , then select , then All Programs , then Open www.gateway.com . Microsoft Word Microsoft Word...

  • Page 61: Printing A Document

    Make sure that the printer is turned on and loaded with paper. Start Microsoft Word and open a document. Select , then File Select the print options, then click Look in . The Print dialog box opens. Print . The document prints. www.gateway.com Working with documents list.

  • Page 62: Shortcuts

    The file or folder is not stored in the Recycle Bin. Select the file or folder, press F2, type the new name, then press E NTER Press A + F4. Press A www.gateway.com + C. + X. key, . The file HIFT ELETE...

  • Page 63: Using The Internet

    Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up the America Online you can send and receive e-mail and access other Internet resources. ® Internet service so that www.gateway.com...

  • Page 64: Learning About The Internet

    A Web browser – a program that displays information from the World Wide Web. An e-mail program – a program that lets you create, send, and receive e-mail messages over the Internet. ISP Servers let you connect to the Internet and access your e-mail messages. www.gateway.com...

  • Page 65: Setting Up An Internet Account

    To set up an Internet account with America Online: Select , then select Start Follow the on-screen instructions. After setting up your account, you can connect to the Internet and access your e-mail services. Setting up an Internet account , then All Programs America Online www.gateway.com...

  • Page 66: Accessing Your Internet Account

    Make sure that your computer disconnects correctly from your Internet account. If you do not have an “unlimited hours” ISP account, you may have to pay for the time that you are connected, even if you are not at the computer. www.gateway.com America Online...

  • Page 67: Using The World Wide Web

    You can identify a link by moving the mouse pointer over it. If the pointer changes to a hand, the item is a link. To learn more about using the Web browser features, select in the menu Help bar. page Link Linked Web page www.gateway.com...

  • Page 68: Connecting To A Web Site

    To go to a different Web site, type the address (called a URL for “Universal Resource Locator”) in the browser address bar (for example www.gateway.com) then click - OR - On the current Web page, click a link to a Web site.

  • Page 69: Downloading Files

    Open the folder that you created. Install or view the downloaded file by double-clicking it. If applicable, follow the instructions provided on the Web site to run or install the program. on the browser address www.gateway.com Using the World Wide Web...

  • Page 70: Using E-Mail

    Type the e-mail address of the recipient you want to send e-mail to in Send To Type the subject of your e-mail in the jdoe@aol.com User name Internet domain name For more information on sending e-mail, click Start, then select Help and Support. box. www.gateway.com box. Subject...

  • Page 71: Checking Your E-Mail

    Connect to your America Online account. Click Read For more information about managing and organizing your e-mail messages, see the online help in your e-mail program. . Your e-mail is sent over the Internet to Send Now www.gateway.com Using e-mail...
  • Page 72 Chapter 5: Using the Internet www.gateway.com...

  • Page 73: Using Multimedia

    This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Use the diskette drive Use the CD/DVD drive Play CDs and DVDs Record and play audio files Use Windows Media Player Use MusicMatch www.gateway.com...

  • Page 74: Using Diskettes

    19) is off, then press the diskette eject button. Do not expose diskettes to water or magnetic fields. Exposure could damage the data on the diskette. , then select Start www.gateway.com Diskette Eject slot button , then...

  • Page 75: Using The Cd/Dvd Drive

    If the disc has two playable sides, place the disc so that the name of the side you want to play is facing up. Push the tray in until it is closed. Activity indicator Manual eject hole Eject button www.gateway.com Using the CD/DVD drive...

  • Page 76: Adjusting The Volume

    Select Adjust the system volume dialog box opens. For more information on adjusting volume, click Start, then select Help and Support. , then select . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties www.gateway.com...
  • Page 77 Sounds, Speech, and Audio Devices Select Adjust the system volume dialog box opens. slider to change the volume Device Volume check box, then click . The Control Panel window opens. Control Panel . The Sounds and Audio Devices Properties www.gateway.com Adjusting the volume...
  • Page 78 For more information about the volume controls, select Help in the Master Volume dialog box. Click in the top right corner of the Master Volume dialog box. in the Advanced Device volume , select the audio device you want Options Properties www.gateway.com area. The Master...

  • Page 79: Listening To Cds

    Insert a CD into the CD/DVD drive. If a message asks you to chose a CD player, select Windows Media Player. The Windows Media Player opens. When the media player opens, click Play Stop Previous Help (play). Volume Mute Next www.gateway.com Listening to CDs...

  • Page 80: Recording And Playing Audio

    Start, then select Help and Support. , then select All Programs Accessories . The Sound Recorder opens. Fast Play Stop Forward (stop). , then . The Save As dialog box opens. Save As www.gateway.com , then Entertainment Record . The recording is Save...
  • Page 81 , then File Open Select the file you want to play back, then click Play the file by clicking (stop). . The Open dialog box opens. (play), then stop playing the file by clicking www.gateway.com Recording and playing audio Open...

  • Page 82: Playing Audio And Video Files With The Windows Media Player

    (stop). , then select , then All Programs Play Stop , then . The Open dialog box opens. Open (play), then stop playing the file by clicking www.gateway.com Help . The Windows Media Player Video file information Video screen Open...

  • Page 83: Playing A Dvd

    To control the DVD or adjust the volume, use the controls in the DVD player. For more information on using the DVD player, see its online help. in the DVD player program. Help , then All Programs DVD Player (play). The DVD plays. www.gateway.com Recording and playing audio . The DVD Player...

  • Page 84: Using Musicmatch

    You can use the MusicMatch program to play music CDs. To play a music CD: Insert the music CD into the CD/DVD drive on your computer. The first time you insert a CD, the Audio CD dialog box opens. www.gateway.com...
  • Page 85 Play Audio CD using mmjb Always do the selected action click . MusicMatch opens, the CD begins playing, and the names of the music tracks appear in the playlist area. The next time you insert an audio CD, MusicMatch plays the CD automatically. www.gateway.com...

  • Page 86: Creating Music Files

    In the Recorder window, select the tracks you want to record, then click REC. computer’s hard drive. , then selecting Start , then MusicMatch Jukebox ). The tracks that you selected are copied as MP3 files to your www.gateway.com All Programs (record). The Recorder...

  • Page 87: Editing Track Information

    Enter information such as track title, lead artist, album, and genre. Click . The new track information is displayed in the MusicMatch playlist, music library, and recorder. . The library window opens. My Library www.gateway.com Using MusicMatch . The Edit Track Tag(s)

  • Page 88: Building A Music Library

    Dragging and Dropping – Drag and drop files from Windows Explorer or your desktop to the music library. Downloading files from the Internet – When you are connected to the Internet, MP3 files that you download are automatically added to your music library. www.gateway.com...
  • Page 89 To change the music library display settings: In MusicMatch, select Click the Music Library Select the categories that you want to display in the columns, then click , then . The Settings window opens. Options Settings tab. www.gateway.com Using MusicMatch...

  • Page 90: Listening To Internet Radio

    Chapter 6: Using Multimedia Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: Connect to the Internet, then in MusicMatch, click The Radio window opens. www.gateway.com Radio Stations...

  • Page 91: Using Advanced Features

    You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the MusicMatch online Help. , then clicking Station Selector . MusicMatch connects to the station. Play www.gateway.com Using MusicMatch...
  • Page 92 Chapter 6: Using Multimedia www.gateway.com...

  • Page 93: Sending And Receiving Faxes

    Create and send a new fax Fax a document you created in another program Receive, view, and print a fax Help and For more information on using the fax functions in Support PhoneTools, click Start, then select Help and Support. www.gateway.com...

  • Page 94: Setting Up Your Cover Page

    , then select Start , then select General Setup tab, then type your personal information in the Customize tab, then enter your name and fax number in the www.gateway.com All Programs PhoneTools . The General Setup dialog box User...
  • Page 95 The picture must be saved in a supported format (.BMP, .DGR, .GIF, .JPG, .PCX, .T31, or .TIF) and be small enough to fit in the logo box. Click www.gateway.com Setting up your cover page . The Logo Management dialog box Clear...

  • Page 96: Sending A Fax

    Chapter 7: Sending and Receiving Faxes Sending a fax To send a fax: If PhoneTools is not open, click then PhoneTools Click Send Fax , then select Start . The Send Fax Wizard opens. www.gateway.com All Programs PhoneTools...
  • Page 97 . PhoneTools dials the fax number and sends your fax. Send Important If for any reason you receive a failed transmission message, select Send, then Outbox. Right-click the fax that was not sent to modify it. www.gateway.com Setting up your cover page area. Message Text list, then click Template Open .

  • Page 98: Faxing From Programs

    Make sure no other device (such as an answering machine) is set up to answer the telephone on fewer rings than PhoneTools. , then double-click the fax you want to view. Fax Inbox www.gateway.com then select . The File, Print .

  • Page 99: Managing Power

    This chapter shows you how to: Check and recharge the battery Change batteries Recalibrate the battery Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings www.gateway.com...

  • Page 100: Monitoring The Battery Charge

    The battery recharges while it is installed and your notebook is connected to AC power. While the battery is recharging, the battery charge indicator turns orange and the battery icon on the taskbar has a lightning bolt to view the Status display, which opens in the upper TATUS www.gateway.com or battery icon...

  • Page 101: Recalibrating The Battery

    After your battery has been recalibrated, the notebook recharges the battery. Recharging may take 12-24 hours. After the battery finishes recharging, the battery meter displays the accurate battery charge. If the battery meter does not show an accurate charge, contact Gateway Technical Support. Important Do not interrupt the battery recalibration process.

  • Page 102: Changing Batteries

    Slide a charged battery into the bay until it snaps into place. Danger of explosion if battery is incorrectly replaced. Replace only with a Gateway battery designed for your notebook. Discard used batteries according to the manufacturer’s instructions.

  • Page 103: Extending Battery Life

    Save the battery for times when you cannot use a power adapter. To find AC power outlets in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. www.gateway.com Extending battery life...

  • Page 104: Changing Power Modes

    Standby mode Turn Off Computer, then click Stand By. Enter Hibernate Click Start, then click mode (must be Turn Off Computer, press and hold enabled) , then click Hibernate. HIFT Exit Standby or Press the power button. Hibernate mode www.gateway.com...

  • Page 105: Changing Power Settings

    Alarms can alert you when the battery charge is low. Advanced power settings let you assign different power saving modes to the power button and Standby key. www.gateway.com...

  • Page 106: Changing The Power Scheme

    Save the changes by clicking For more information on changing power settings, click Start, then select Help and Support. , then select Control Panel , then click the Power Scheme www.gateway.com icon. The Power Options list. Save As...

  • Page 107: Changing Alarm Options

    , then select Start Click Performance and Maintenance Power Options Properties dialog box opens. Click the Alarms Adjust the alarm settings, then save the changes by clicking Control Panel , then click the tab. www.gateway.com Changing power settings icon. The Power Options...

  • Page 108: Changing Advanced Power Management Settings

    Select a power savings mode to be activated by the power button, then save the changes by clicking For more information on changing power settings, click Start, then select Help and Support. , then select Control Panel , then click the tab. Advanced www.gateway.com icon. The Power Options...

  • Page 109: Using Hibernate Mode

    Advanced tab and in the Turn Off Computer dialog box. Control Panel , then click the tab. check box, then click www.gateway.com Changing power settings icon. The Power Options . Hibernate mode Apply...
  • Page 110 Power Schemes Advanced Hibernate one of the power settings, then save the changes by clicking To manually place your computer into hibernation, click , then click Start , press and hold S , then click Turn Off Computer Hibernate HIFT www.gateway.com...

  • Page 111: Travel Tips

    Using your radio frequency wireless connections Transferring files Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this guide while you are traveling, download an electronic copy from www.gateway.com/support/manlib/. www.gateway.com...

  • Page 112: Modem

    IEEE 802.11B (also known as wireless Ethernet or WiFi) communication devices are examples of devices which use wireless to communicate. For more information, see “Turning your wireless Ethernet on or off” on page 149. www.gateway.com...

  • Page 113: Files

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Gateway Technical Support for instructions. www.gateway.com...

  • Page 114: Power

    94. , then select Security Set Admin password , then select Security Set User password . When you start your computer, you are prompted to enter www.gateway.com and follow the and follow the , then selecting Exit Save and...

  • Page 115: Customizing Your Notebook

    This chapter provides information about customizing your notebook by changing settings in Windows. You can: Change screen and display settings Change the background and screen saver Adjust the touchpad settings Program the multi-function buttons on the keyboard Allocate system memory www.gateway.com...

  • Page 116: Adjusting The Screen And Desktop Settings

    Start Click Appearance and Themes Properties dialog box opens. For more information on adjusting the screen and desktop settings, click Start, then select Help and Support. , then select Control Panel , then click the www.gateway.com icon. The Display Display...

  • Page 117: Adjusting The Screen Resolution

    To change the screen resolution: Click , then select Start Click Appearance and Themes Properties dialog box opens. Adjusting the screen and desktop settings tab. Color Quality Colors , then click Control Panel , then click the Display www.gateway.com list. icon. The Display...
  • Page 118 Chapter 10: Customizing Your Notebook Click the Drag the To save your changes, click tab. Settings slider to the size you prefer. Screen Resolution , then click www.gateway.com...

  • Page 119: Applying A Color Scheme

    To select a color scheme: Click , then select Start Click , then click the Display Select a scheme from the Adjusting the screen and desktop settings . Click Control Panel Appearance and Themes tab. Appearance list, then click Color Scheme www.gateway.com...

  • Page 120: Changing The Desktop Background

    To change the desktop background: Click Start Click Display For more information on changing the desktop background, click Start, then select Help and Support. , then select . Click Control Panel , then click the tab. Desktop www.gateway.com Appearance and Themes...

  • Page 121: Selecting A Screen Saver

    To select a screen saver: Click , then select Start Click Appearance and Themes Properties dialog box opens. Adjusting the screen and desktop settings Background list. Position Control Panel , then click the www.gateway.com list. Browse Stretch list. Color icon. The Display Display...
  • Page 122 Click tab. Screen Saver Screen Saver If the button is not available, you cannot Settings On resume, display Welcome screen Wait www.gateway.com list. Windows previews the and then make Settings check box. box.

  • Page 123: Changing The Touchpad Settings

    Extended Button Two Click to save changes. Changing the touchpad settings Control Panel , then click the Mouse (for the top rocker button) Extended Button One (for the bottom rocker button) from the lists. www.gateway.com icon. The Mouse tab. Button Actions...

  • Page 124: Programming The Multi-Function Buttons

    “Multi-function buttons” on page 24. Click For more information on programming the multi-function buttons, click Start, then select Help and Support. , select , then click Control Panel icon. The Gateway Multi-function Multi-function Keyboard www.gateway.com Switch to Classic View...

  • Page 125: Allocating System Memory

    BIOS Setup utility opens. Click , then select Advanced Select the graphics memory size you want to allocate, then click Exit the BIOS Setup utility by clicking Click Shared memory , then selecting Exit www.gateway.com Allocating system memory Save and Exit...
  • Page 126 Chapter 10: Customizing Your Notebook www.gateway.com...

  • Page 127: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook, including: PC Cards Memory Hard drive www.gateway.com...

  • Page 128: Adding Pc Cards

    Push the card firmly into the bottom of the PC Card slot label-side up until the outer edge of the card is flush with the side of the notebook. For more information on adding PC Cards, click Start, then select Help and Support. www.gateway.com...
  • Page 129 PC Card name and click Stop -OR- Turn off the notebook. Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. www.gateway.com Adding PC Cards...

  • Page 130: Preventing Static Electricity Discharge

    To prevent risk of electric shock, do not insert any object into the vent holes of the notebook. www.gateway.com...

  • Page 131: Installing Memory

    To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, remove the battery, and unplug the power cord and modem cable before opening the case. Replace the cover before you restore power or reconnect the modem cable. www.gateway.com Installing memory...
  • Page 132 Chapter 11: Upgrading Your Notebook Remove the memory bay cover screw, and then remove the memory bay cover. www.gateway.com...
  • Page 133 Installing memory If you are removing a module, gently press outward on both clips at either end of the memory module until the module tilts upward. Pull the memory module out of the slot. www.gateway.com...
  • Page 134 Gently push the module down until it clicks in place. Replace the memory bay cover and cover screw, insert the battery, connect the AC adapter, and turn on your notebook. Use only PC100 (100 MHz) or PC133 (133 MHz) memory modules. www.gateway.com...

  • Page 135: Replacing The Hard Drive

    Remove the hard drive screws, then pull the drive kit straight out from the notebook. Place the new hard drive kit in the bay, slide it into the connector, then replace the screws to secure the hard drive to the notebook. www.gateway.com Replacing the hard drive...
  • Page 136 Chapter 11: Upgrading Your Notebook www.gateway.com...

  • Page 137: Networking Your Notebook

    Internet connection among the connected computers. This chapter contains information about: Benefits of using a network in your home, small office, or home office Types of network connections Using wireless networking Purchasing additional network equipment www.gateway.com...

  • Page 138: The Benefits Of Using A Network

    Internet using an Internet browser. Upgrade your service to AOL for Home Networks. This service allows more than one of your screen names to be online through your home network at one time. www.gateway.com...

  • Page 139: Sharing Peripheral Devices

    With a home network, you can play multi-player games. Load a game like Microsoft Midtown Madness 2 on your computers, and in minutes, you and your friends can race in competing cars through the streets of San Francisco. The benefits of using a network www.gateway.com...

  • Page 140: Example Network

    A network connects all your computers and other devices so that you can share files, programs, peripheral devices, and much more from any computer in your home or office. The picture below shows an example of a home network. www.gateway.com...

  • Page 141: Selecting A Network Connection

    Selecting a network connection One of the biggest decisions you will need to make when creating your network is what type of connection you will use. Gateway supports both wired and wireless connections. Wired connections HPNA (Home Phoneline Networking Alliance) and Ethernet are two popular types of wired networks.

  • Page 142: Wireless Connections

    “Safety, Regulatory, and Legal Information” on page 221 for general wireless regulatory and safety guidelines. To find out if your system has an internal wireless device, check the label (see “Identifying your model” on page 9). www.gateway.com...

  • Page 143: Assessing Your Connection Needs

    You have a combination of Windows-based computers and non-Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet Your notebook computer has an Ethernet jack for connecting to the network Selecting a network connection www.gateway.com...
  • Page 144 You have several Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet Your notebook computer has wireless Ethernet (IEEE 802.11b) for networking Your connection speed needs are less than 11000 Kbps (see “Comparing data transfer speed” on page 139) www.gateway.com...

  • Page 145: Comparing Data Transfer Speed

    Multiplayer Game Dial-up Internet MP3 Audio Streaming Printer Sharing Broadband Internet File Sharing MPEG Video Streaming The following table shows the Gateway-supported network type and the maximum speed of each. Connection HPNA 2.0 Ethernet Wireless Ethernet (IEEE 802.11b or WiFi)
  • Page 146 A comparison of the two tables on the previous page shows that HPNA 2.0, Ethernet, and wireless Ethernet can handle most programs on a network. If you anticipate using a combination of programs that regularly exceed 10000 Kbps, you should consider installing Fast Ethernet for your connection. www.gateway.com...

  • Page 147: Using A Wireless Network

    If you have wireless Ethernet, the first time you start your notebook, your system automatically installs the wireless Ethernet drivers. Immediately following the initial startup, you may be instructed to run the Network Setup Wizard. www.gateway.com Using a wireless network...
  • Page 148 Make sure you read each screen in the wizard and make your selections based on your particular network situation. , then select All Programs, Communications to continue through the wizard. www.gateway.com on the taskbar. The Network , then Network Setup...
  • Page 149 Click . The following screen opens. Next Click to select the Ignore disconnected network hardware click . The following screen opens. Next www.gateway.com Using a wireless network checkbox, then...
  • Page 150 . If you do not see the method you want, click Next additional methods, make a selection, then click screen opens. Select Let me choose the connections to my network following screen opens. , then click www.gateway.com for a list of Other . The following Next . The Next...
  • Page 151 Wireless Network Connection The following screen opens. Enter a description of the computer and the name by which the computer will be identified on the network, then click opens. www.gateway.com Using a wireless network checkbox, then click Next . The following screen...
  • Page 152 Click Network Connections . A summary of the network settings you have chosen appears. to apply the network settings. The following screen opens. , then select Control Panel . The Network Connections window opens. www.gateway.com . The Network and Internet...
  • Page 153 Right-click Wireless Network Connection Select . The Wireless Network Connection Properties dialog box Properties opens. Select Internet Protocol (TCP/IP) (TCP/IP) Properties dialog box opens. www.gateway.com Using a wireless network , then click . The Internet Protocol Properties...
  • Page 154 If you are required to enter an IP Address and Subnet Mask, ask your network system administrator for the correct values. to close the Internet Protocol (TCP/IP) Properties dialog box. www.gateway.com Obtain an IP address automatically Use the following IP address...
  • Page 155 Connections window opens. Click Network Connections Right-click Wireless Network Connection Select to turn on wireless Ethernet or Enable Ethernet. Control Panel . The Network and Internet . The Network Connections window opens. Disable www.gateway.com Using a wireless network to turn off wireless...
  • Page 156 To create an access point wireless Ethernet network: Click Start Click Network and Internet Connections Connections window opens. Click Network Connections Right-click , then select Control Panel . The Network and Internet . The Network Connections window opens. Wireless Network Connection www.gateway.com...
  • Page 157 Select View Available Wireless Networks dialog box opens. Click . The Wireless Network Connection Properties dialog box Advanced opens. www.gateway.com Using a wireless network . The Connect to Wireless Network...
  • Page 158 Chapter 12: Networking Your Notebook Click the tab. Wireless Networks www.gateway.com...
  • Page 159 Key index (advanced) Make sure that the Network Authentication (Shared mode) selected. Make sure that the This is a computer-to-computer (ad hoc) box is not selected. www.gateway.com Using a wireless network check box. list. Key format from the list. Key length list.
  • Page 160 Chapter 12: Networking Your Notebook Click Click the Select Internet Protocol (TCP/IP) (TCP/IP) Properties dialog box opens. to close the Wireless Network Properties dialog box. tab. General , then click www.gateway.com . The Internet Protocol Properties...
  • Page 161 Mask, ask your network system administrator for the correct values. Click to close the Internet Protocol (TCP/IP) Properties dialog box. Click to close the Wireless Network Connection Properties dialog box. www.gateway.com Obtain an IP address automatically Use the following IP address Subnet Mask Using a wireless network...
  • Page 162 To create a peer-to-peer wireless Ethernet network: Click Start Click Network and Internet Connections Connections window opens. Click Network Connections Right-click , then select Control Panel . The Network and Internet . The Network Connections window opens. Wireless Network Connection www.gateway.com...
  • Page 163 Select View Available Wireless Networks dialog box opens. Click . The Wireless Network Connection Properties dialog box Advanced opens. www.gateway.com Using a wireless network . The Connect to Wireless Network...
  • Page 164 Chapter 12: Networking Your Notebook Click the tab. Wireless Networks www.gateway.com...
  • Page 165 This is a computer-to-computer (ad hoc) If an encryption key has been agreed to by the other members of your network, enter this value. Click to close the Wireless Network Properties dialog box. www.gateway.com Using a wireless network network check box.
  • Page 166 Chapter 12: Networking Your Notebook Click the Select Internet Protocol (TCP/IP) (TCP/IP) Properties dialog box opens. Click the tab. General , then click tab. General www.gateway.com . The Internet Protocol Properties...
  • Page 167 Right-click Wireless Network Connection for each wireless computer on your Subnet Mask Example IP address and subnet mask for wireless computer 2 Control Panel . The Network and Internet . The Network Connections window opens. www.gateway.com Using a wireless network...
  • Page 168 Start Click Network and Internet Connections Connections window opens. Click Network Connections Right-click . The Connect to Wireless Network , then select Control Panel . The Network and Internet . The Network Connections window opens. Wireless Network Connection www.gateway.com Connect...
  • Page 169 Important Signal strength is affected by the distance between your wireless network devices, by radio interference, and interference from natural obstructions such as walls, floors, and doors. www.gateway.com Using a wireless network...

  • Page 170: Purchasing Additional Network Equipment

    Modem cable going from each computer to the closest telephone jack Important All HPNA components should be HPNA 2.0. A mixture of HPNA 1.0 and HPNA 2.0 components will result in your network running at a slower speed. www.gateway.com HPNA card USB HPNA adapter...

  • Page 171: Ethernet

    All Ethernet components should be either standard Ethernet (10 Mbps) or Fast Ethernet (100 Mbps). A mixture of Ethernet and Fast Ethernet components will result in your network running at the slower speed. Purchasing additional network equipment Ethernet card and hub www.gateway.com...

  • Page 172: Wireless Ethernet

    Ethernet to the Internet or a wired network For more information For more information about the Gateway Connected Home or networking an office, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to networking.

  • Page 173: Moving From Your Old Computer

    The wizard also moves specific files or entire folders, such as My Documents, My Pictures, and Favorites. To open the Files and Settings Transfer Wizard: Click , select Start Settings Transfer Wizard All Programs Accessories System Tools www.gateway.com , then Files and...

  • Page 174: Transferring Files

    The C:\ window opens. folder. The My Documents window opens. My Documents File usually ends in..DOC, .TXT, .RTF, .HTM, .HTML, .DOT .XLS, .XLT, .TXT .JPG, .BMP, .GIF, .PDF, .PCT, .TIF, .PNG .MPEG, .MPG, .AVI, .GIF, .MOV .WAV, .CDA, .MP3, .MID, .MIDI www.gateway.com...

  • Page 175: Transferring Internet Settings

    , then select Help Help Topics You can use different methods to transfer your Internet account from your old computer to your new one. All Programs Accessories . The New Connection Wizard window opens. www.gateway.com . The Search Results , then Communications...

  • Page 176: Reinstalling Your Old Printer Or Scanner

    If Windows does not detect the printer, go to the next step. Older printers, scanners, or other peripheral devices may have Windows support integrated (built in), which means you do not need any additional software. Newer devices, however, usually require your original software installation CDs or diskettes. www.gateway.com...

  • Page 177: Reinstalling Your Old Programs

    Switch to Classic View icon, then click Printers and Faxes You probably use some programs that did not come installed on your new computer, such as personal finance software, graphics programs, or games. www.gateway.com Printers and . The Add a printer Start Programs...
  • Page 178 Chapter 13: Moving from Your Old Computer www.gateway.com...

  • Page 179: Maintaining Your Notebook

    As a general rule, your computer is safest at temperatures that are comfortable for you. Keep all liquids away from your computer. When spilled onto computer components, almost any liquid can result in extremely expensive repairs that are not covered under your warranty. www.gateway.com...
  • Page 180 Back up files Recalibrate the battery Clean computer case Clean keyboard Clean screen Clean mouse Immediately Monthly When needed after purchase www.gateway.com See... page 175 page 177 page 179 page 180 page 181 page 182 page 184 page 95 page 186...

  • Page 181: Creating An Emergency Startup Diskette

    Create an MS-DOS Startup Disk to the emergency startup diskette. Creating an emergency startup diskette . The My Computer window opens. My Computer , then select . The Format 3½ Floppy (A:) Format , then click Start www.gateway.com . Windows copies files...
  • Page 182 To prevent the diskette from being erased or infected by viruses, you should write-protect it by sliding the write-protect tab up. Not write- protected Store your emergency startup diskette in a safe place with your other backup software media. Write- protected www.gateway.com...

  • Page 183: Protecting Your Computer From Viruses

    Select the type of scan you want to make in the Scan area, then under Actions, click Scan Protecting your computer from viruses ® AntiVirus program to check files and programs that All Programs Norton AntiVirus www.gateway.com , then Norton...
  • Page 184 Follow the on-screen instructions to update your Norton AntiVirus program with the latest virus protection files. When the program has finished updating, click , then select All Programs Norton AntiVirus . The LiveUpdate wizard opens. www.gateway.com , then LiveUpdate - Finish...

  • Page 185: Managing Hard Drive Space

    Start, then select Help and Support. To check hard drive space: Click , then select Start Right-click the drive that you want to check for available file space, then select Properties My Computer . Drive space information appears. www.gateway.com Managing hard drive space...

  • Page 186: Using Disk Cleanup

    For more information on using Disk Cleanup, click Start, then select Help and Support. , then select . The My Computer window opens. My Computer . The System Properties dialog box opens at the . The Disk Cleanup dialog box opens. www.gateway.com tab. General...

  • Page 187: Checking The Hard Drive For Errors

    To check the hard drive for errors: Click , then select Start Right-click the hard drive that you want to check for errors, then select . The System Properties dialog box opens. Properties My Computer www.gateway.com Managing hard drive space...

  • Page 188: Defragmenting The Hard Drive

    In order for the computer to use a file, Windows must search for the pieces of the file and put them back together. This process slows the hard drive performance. tab. Tools Start www.gateway.com . For help, press . Windows...
  • Page 189 Start, then select Help and Support. To run Disk Defragmenter: Click , then select Start Right-click the hard drive that you want to defragment, then select . The System Properties dialog box opens. Properties Click the tab. Tools My Computer www.gateway.com Managing hard drive space...

  • Page 190: Backing Up Files

    Zip drive, to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com. Help and...

  • Page 191: Using The Scheduled Task Wizard

    Your computer must be on during scheduled Important tasks All Programs Accessories . The Scheduled Tasks window opens. . The Scheduled Tasks Wizard opens. www.gateway.com Managing hard drive space , then System Tools...

  • Page 192: Cleaning Your Computer

    When you shut down your computer, the power turns off, but some electrical current still flows through the computer. To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer, remove the battery, and unplug the power cord and modem cable before opening the case. www.gateway.com...

  • Page 193: Cleaning The Keyboard

    For a video demonstration on cleaning the mouse, click Support Start, then select Help and Support. To clean your mouse: Turn the mouse upside down. Rotate the retaining ring on the bottom of the mouse counter-clockwise. www.gateway.com Cleaning your computer...
  • Page 194 Remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. www.gateway.com...

  • Page 195: Restoring Software

    Device drivers are programs that control devices such as monitors, CD/DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.
  • Page 196 . The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple device drivers to reinstall. , then select a single device driver to reinstall. www.gateway.com and following the Find More...

  • Page 197: Updating Device Drivers

    If your system came equipped with a wireless device, only use the drivers approved for the country the device will be used in. See the Gateway System Restoration Kit or the Gateway Technical Support Web site. If your system came equipped with an internal embedded wireless device, see “Safety, Regulatory, and Legal...
  • Page 198 Depending on the device driver you are updating, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. . The Connect window opens. www.gateway.com...

  • Page 199: Reinstalling Windows

    Place Disc 2 of the System Restoration Kit in the CD/DVD drive. If you have an additional recordable/rewritable CD drive, make sure you do not put the System Restoration CD in it. Restart the computer. Follow the on-screen instructions. www.gateway.com Reinstalling Windows...

  • Page 200: Reinstalling Programs

    , then select . The Run dialog box opens. text box, type D:\RUNMENU.EXE (where D is the drive letter tab. Reinstall , then select multiple programs to reinstall. , then select a single program to reinstall. www.gateway.com and following the Find More...
  • Page 201 However, if a setup wizard opens when you restart your computer, follow the on-screen instructions. To reinstall a program from a CD: Place the program CD in your CD/DVD drive. Complete the program reinstallation by following the instructions included with the program CD. www.gateway.com Reinstalling programs...
  • Page 202 Chapter 15: Restoring Software www.gateway.com...

  • Page 203: Troubleshooting

    If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 31 for more information about how to get help. Help and For more information on troubleshooting, click Start, then Support select Help and Support. www.gateway.com...

  • Page 204: Safety Guidelines

    AC power adapter are connected. Make sure you are correctly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Preventing static electricity discharge” on page 124. www.gateway.com...

  • Page 205: Troubleshooting

    Make sure that your hard drive is not full. If an error message appears on the screen, write down the exact message. The message may help Gateway Technical Support in diagnosing and fixing the problem. If you added or removed peripheral devices, review the installation procedures you performed and make sure you followed each instruction.

  • Page 206: Software Support Tools

    This support tool is available from HelpSpot or by clicking , then All Programs Help and Support Gateway Utilities For more information on PC Doctor, click Start, then select Help and Support. www.gateway.com , then selecting Start...

  • Page 207: Cd/Dvd Drive

    Your computer may be experiencing some temporary memory problems. Shut down and restart your computer. Reinstall the audio device drivers. For more information, see “Reinstalling device drivers” on page 189. Control Panel , then click www.gateway.com Troubleshooting Adjust the system...
  • Page 208 The regional code for the disc is on the disc, disc documentation, or packaging. To clean a CD or DVD: Wipe from the center to the edge, not around in a circle, using a product made especially for the purpose. www.gateway.com...

  • Page 209: Device Installation

    The diskette may be full. Delete unnecessary files on the diskette and try again. , then Control Panel , click the tab, then click Hardware , then double-click Resources by type www.gateway.com Troubleshooting Performance and . The Device Manager Interrupt request Disable...

  • Page 210: Error-Checking

    Error-checking fixes errors on the hard drive to minimize data loss. To prevent Error-checking from running when you start your computer, make sure you always shut down by selecting from the Turn Off Computer www.gateway.com NTER menu. Start...

  • Page 211: File Management

    “Checking the hard drive for errors” on page 181. icon. Recycle Bin Recycle Bin from the pop-up menu. All deleted files will be lost when you empty the Recycle Bin. www.gateway.com Troubleshooting . The file Restore icon and selecting...

  • Page 212: Internet

    Double-check the URL or try a different URL. If the error message still appears, disconnect from the ISP connection and close your browser, then reconnect and open the browser. If you still get the error, your ISP may be having technical difficulties. www.gateway.com...

  • Page 213: Keyboard

    A keyboard character keeps repeating or you receive a “Keyboard stuck” or “Key failure” error message Make sure that nothing is resting on the keyboard. Make sure a key is not stuck. Press each key to loosen a key that might be stuck, then restart the computer. www.gateway.com Troubleshooting...

  • Page 214: Lcd Panel

    Make sure that the modem cable is less than 6 feet (1.8 meters) long. Remove any line splitters or surge protectors from your telephone line, then check for a dial tone by plugging a working telephone into the telephone wall jack. www.gateway.com...
  • Page 215 Try connecting with the modem at a lower connection speed. If reducing the connect speed lets you connect, contact your telephone company. The telephone line may be too noisy. www.gateway.com . If you do not see the Switch to Classic View...
  • Page 216 48K. Your ISP may not support 48K uploads. You can check modem connection speeds and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software.
  • Page 217 “port already open” or “the modem has failed to respond,” the modem did not pass diagnostics. www.gateway.com . If you do not see the Control Panel...

  • Page 218: Mouse

    , then select Start Control Panel icon, click Switch to Classic View Phone and Modem Options tab. tab, then adjust the Modem www.gateway.com . If you do not see the Phone and icon, then click the Properties control. Speaker volume twice.

  • Page 219: Networks

    The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your computer for repair. Call Gateway Technical Support for instructions. PC Cards You installed a PC Card and now your computer is having problems Make sure you have correctly installed required software for the PC Card.

  • Page 220: Power

    Press the button to put the printer online. Check the connector and cable for bent or broken pins. Reinstall the printer driver. Use the manual that came with your printer for instructions on installing the printer driver. www.gateway.com...
  • Page 221 - OR - Select . If there is a Printer connect to the printer. www.gateway.com . If you do not see the Control Panel Switch to Classic View icon. The Printers and Faxes Printers and Faxes Set as Default Printer .

  • Page 222: Sound

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Technical Support to identify whether a repair or replacement is justified based on the number of pixels affected.

  • Page 223: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources.

  • Page 224: Telephone Numbers

    Get tutorial assistance for software issues billed fee-based by the minute. software tutorial service Gateway Talk to a Gateway Technical Support Technical representative about a non-tutorial technical Support support question. (Refer to “Before calling Gateway Technical Support” on page 217 before calling.)

  • Page 225: Tutoring And Training

    This user's guide The software publisher's Web site Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: 800-229-1103 (rate charged per minute; charged to a major credit card) 900-555-4695 (rate charged per minute; charged to your telephone bill) www.gateway.com...

  • Page 226: Training

    Online Training More than 450 online courses are available from from Learn@Gateway. All you have to do is go online Learn@Gateway and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.

  • Page 227: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 228 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.

  • Page 229: Regulatory Compliance Statements

    Gateway believes these devices are safe for use. Regardless of the power levels, care should be taken to minimize human contact during normal operation.
  • Page 230 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Please contact Gateway for service. Only use drivers approved for the country in which the device will be used.

  • Page 231: United States Of America

    Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. Unintentional emitter per FCC Part 15 This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules.
  • Page 232 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 233 Refer to your fax communication software documentation for details on how to comply with the fax-branding requirement. Regulatory compliance statements www.gateway.com...
  • Page 234 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact Gateway for service. www.gateway.com...
  • Page 235 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. Regulatory compliance statements www.gateway.com...

  • Page 236: European Union

    - ETS 300 328-2 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-1 (if fitted with a 2.4 GHz band embedded wireless device) - ETS 301 489-17 (if fitted with a 2.4 GHz band embedded wireless device) www.gateway.com...
  • Page 237 In France, the frequency range is restricted to 2446-2483.5 MHz for devices above 10 mW transmitting power such as wireless LAN. Accept EU No limitations at this time. Regulatory compliance statements with a Notified Body Registration Number and the Alert www.gateway.com...
  • Page 238 However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway Technical Support.
  • Page 239 Make sure that there are no other devices in your area using the same frequency band. Change the channel, location, or discontinue device use if you are interfering with any other radio station. Contact Gateway if you have any problems with this device. 2.4DS4 Regulatory compliance statements...
  • Page 240 Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas. When used near a radio or TV receiver, it may become the cause of radio interference. Read instructions for correct handling. www.gateway.com...
  • Page 241 5 seconds between the end of one call attempt and the beginning of another. The equipment shall be set to make sure that calls are answered between 3 and 30 seconds of receipt of ringing. Regulatory compliance statements www.gateway.com...

  • Page 242: Laser Safety Statement

    Appendix A: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 243 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 244 Appendix A: Safety, Regulatory, and Legal Information www.gateway.com...

  • Page 245: Index

    Index AC adapter connecting connector damaged defective international adapters accessories safety precautions allocating system memory America Online application key arrow keys AU file audio troubleshooting audio CD adding tracks to your library cleaning editing track information inserting playing playing with MusicMatch troubleshooting audio file streaming...
  • Page 246 Disk Cleanup Disk Defragmenter diskette drive eject button inserting diskette drive status indicator troubleshooting documentation Gateway Web site help HelpSpot online help documents creating opening printing saving double-clicking downloading dragging drivers reinstalling...
  • Page 247 Function key function keys game multi-player Gateway Web address Web site Gateway Connected Home shopping list gateway.your.way dial-up server graphics memory hard drive checking for errors on checking for free space defragmenting indicator replacing scanning for errors on...
  • Page 248 memory PC Cards Internet button connecting to requirements to access sharing access Internet connection broadband troubleshooting Internet radio Internet service provider (ISP) connecting to disconnecting from setting up an account IRQ conflicts jacks Ethernet headphone microphone modem network speaker Kensington cable lock lock slot key combinations keyboard...
  • Page 249 sending e-mail microphone jack MIDI file minimize button model number modem connecting international adapter jack troubleshooting monitor (VGA) port mouse cleaning troubleshooting moving files Internet settings pointer screen objects MP3 file creating editing track information playing streaming MPEG file streaming multi-function buttons customizing multimedia...
  • Page 250 multimedia files Windows Media Player file Plug and Play devices USB support for pointer moving ports monitor (VGA) parallel power AC power adapter advanced settings alarms automobile/airplane adapter battery button changing modes changing settings connector damaged cord EmPower adapter Hibernate mode management schemes Standby/Resume...
  • Page 251 Scheduled Tasks Wizard screen adjusting settings changing color depth changing number of colors changing resolution saver troubleshooting screen objects getting information moving selecting Scroll Lock status indicator system key Search utility searching for files and folders security while traveling serial number setting up safety precautions shortcut menus...
  • Page 252 Learn@Gateway Learning Libraries transferring files Internet settings travel tips troubleshooting audio CD/DVD drive device installation diskette drive Error-checking...
  • Page 253 WAV file Web browser Web page Web site connecting to Gateway window close button closing maximize button menu bar minimize button title bar Windows desktop reinstalling reinstalling device drivers updating device drivers Windows key Windows Media Player...

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