Troubleshooting - Belkin F1DN108K-3 User Manual

TroublesHooTInG

SECTIONS
Table of Contents
General
as product powers-up all channel-select leds are turned on and
then off . after that a specific, predefined led combination is turned
on . Product is inoperable .
• The product did not pass self-test procedure. Try to power cycle
product. If problem persists please contact your system administrator
or our technical support.
no power, and none of the front panel leds is illuminating .
• Check that the power supply or power cable is properly connected
to the mains socket.
• Check that DC plug is fully inserted into the switch DC jack
(F1DN104K-3)
• Check that the power cable IEC plug is properly inserted into the AC
power inlet jack (F1DN108K-3).
• Check that the device is powered by using optical mouse with visible
red light. If power is not available, change the power supply.
• Check that the power switch at the back of the KM switch
(F1DN108K-3 only) is on.
Channel select leds are blinking with audible repeating clicking
sounds .
• This occurs after the configuration is set. Power cycle the unit
(disconnect and re-plug the power adapter).
• If the blinking and clicking still persist after power cycling the unit,
it is possible that the device anti-tampering system was triggered.
Change the unit and call Belkin technical support.
Belkin Secure 4/8 port KM Switch User Manual
®
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Keyboard
Mouse not working (all channels)
The computer does not detect my keyboard, or my keyboard does not
work when I switch computers or reboot .
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• Check that the mouse is not plugged into keyboard port, and
vice-versa.
• Check that the keyboard you are using is connected properly to the
KM Switch.
• Check that the USB cable between the KM Switch and the computer
is completely connected.
• Try connecting to a different USB port on the computer.
• Make sure the keyboard works when directly plugged into the
computer (the HID USB driver is installed on the computer). Rebooting
may be necessary when trying this.
• Make sure you are not using a keyboard with an integrated USB hub
or other USB-integrated devices.
• If the computer is coming out of standby mode, allow up to one
minute to regain mouse function.
• Try a different keyboard.
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