Chapter 16 Troubleshooting; Problems Starting Up The Prestige; Problems With The Lan Interface; Table 16-1 Troubleshooting The Start-Up Of Your Prestige - ZyXEL Communications Prestige 650HW User Manual

16.1 Problems Starting Up the Prestige

Table 16-1 Troubleshooting the Start-Up of Your Prestige

PROBLEM
None of the Make sure that the Prestige's power adapter is connected to the Prestige and plugged in to
LEDs turn on an appropriate power source. Check that the Prestige and the power source are both turned
when I turn on on.
the Prestige.
If the error persists, you may have a hardware problem. In this case, you should contact your
vendor.
16.2

Problems with the LAN Interface

PROBLEM
Cannot access the
Prestige from the
LAN.
Troubleshooting
This chapter covers potential problems and the corresponding remedies.

Table 16-2 Troubleshooting the LAN Interface

If the 10M/100M LEDs on the front panel are both off, check the Ethernet cable
connections between your Prestige and computer.
Check for faulty Ethernet cables.
Make sure your NIC (Network Interface Card) is installed and functioning properly.
Check the TCP/IP configuration on your computer. Make sure that the IP address
and the subnet mask of the Prestige and your computer(s) are on the same subnet.
Prestige 650HW ADSL Router User's Guide
Troubleshooting
CORRECTIVE ACTION
CORRECTIVE ACTION
Chapter 16
16-1