15 - Troubleshooting - Tascam HS-4000 Owner's Manual

15 – Troubleshooting
If the operation of this unit becomes irregular, please check the
following things before requesting repair.
If the following measures do not resolve the problem, contact
the store where you purchased the device or a TEAC Repair
Center.
● Power does not turn on.
↓
● Confirm that the power plug, for example, is connected
completely.
● Media is not recognized.
↓
● Confirm that the CF card is securely inserted into the CF slot.
● Pause recording or playback.
● The unit controls do not function.
↓
● Is the panel lock function ON?
● Playback is not possible.
↓
● Confirm that the file is of a compatible sampling frequency
(44.1/47.952/48/48.048/88.2/96 kHz, 47.952/48.048: 48 kHz
±0.1% pull-down/pull-up) and bit rate (16/24).
● There is no sound.
↓
● Reconfirm the connections of your monitoring system and
check the level of your amplifier.
 On the
M O N I T O R M I X E R page of the
check that the monitor level settings (level knob settings) are
not all the way down.
● When using a TASCAM RC-HS32PD remote controller (sold
separately), confirm that the fader is not lowered.
● If you cannot hear the input signal, arm the recording and turn
input monitoring ON.
● If you cannot hear the playback sound, turn input monitoring
OFF.
● Check the online function and online playback mode settings.
 On the
S E T U P page of the M I X E R S E T U P
the M o n i t o r M u t e b y O n l i n e
the monitoring signal is muted when online.)
● Recording is not possible.
↓
● Reconfirm connections.
● Adjust the recording levels.
● If the CF card does not have enough capacity, erase unneeded
data and increase the amount of open space or change the CF
card.
● If the maximum number of recordable takes or the maximum
take number has been reached, change the recording session.
● If the total number of items in the folder, including files and
subfolders/directories, is too large, change the recording
session.
● Setting changes are not remembered.
↓
● This unit backs up settings whenever the CF card selection is
changed, a project, session or take is loaded, and playback or
recording occurs. After startup, if none of these actions is
conducted, settings might not be backed up even if they are
changed.
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TASCAM HS-4000
● I hear noise.
↓
● Confirm that none of the cables have problems.
● The touch panel does not work properly.
↓
● Do not use commercially-available protective film for LCD
● Confirm that the panel lock function is not engaged and
● I cannot create a new project.
↓
● Confirm that a project with the same name does not already
● If the amount of space remaining on the CF card is too small, a
M I X E R S E T U P screen,
screen, check that
item is not ON. (If it is ON,
screens on the touch panel.
locking the display.
exist.
new project cannot be created. Erase unnecessary data and
then try again.