Harman KARDON CITATION MULTIBEAM 1100 Owner's Manual page 57

Poor audio quality from a connected Bluetooth device
• The Bluetooth reception is poor. Move the source
device closer to the soundbar, or remove any obstacle
between the source device and the soundbar.
The connected Bluetooth device connects and disconnects
constantly.
• The Bluetooth reception is poor. Move the source
device closer to the soundbar, or remove any obstacle
between the source device and the soundbar.
Wi-Fi
Failed to connect to Wi-Fi
• Make sure that Wi-Fi is turned on.
• Make sure that you have selected the right network and
entered the correct password.
• Make sure that your router or modem is turned on and
within the range.
• In your router settings, make sure that you have set the
security type to WPA2 or auto.
• Make sure that your soundbar is connected to the same
wireless LAN as your smartphone or tablet.
• If you have difficulties in setting up Wi-Fi, tap System
Info -> Network -> Reset and then confirm to reset
Wi-Fi.
• On the soundbar that you have connected to Wi-Fi
through the AirPlay speaker setup on an iOS device,
make sure that you connect the soundbar to the same
Wi-Fi network when you set up Chromecast built-in
through the Google Home app, or Alexa through the
Amazon Alexa app.
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