Troubleshooting Guide - Casio Printer CW-75 User Manual

Troubleshooting Guide

Check the following whenever you experience problems with printing or other
operations. If you cannot find the solution to your problem here, contact your
original retailer or nearest CASIO service center.
Problem Cause
Nothing appears Display contrast setting
on the display. is not correct.
Optionally available AC
adaptor is not
connected correctly.
Battery power is low.
Batteries are not
loaded correctly.
Disc tray does not The printer is not
open when I press receiving any power.
.
The printer is turned
off.
60
E
Action
Adjust the display contrast
(page 25).
Correctly connect the
optionally available AC
adaptor (page 17).
Replace the batteries or
switch to optionally
available AC adaptor power
(pages 15 and 17).
Correctly load the batteries
(page 15).
Correctly connect the
optionally available AC
adaptor or load batteries
(pages 15 and 17).
• If the disc tray still does
not open, use the
procedure described on
page 14 to open it
manually.
Press [ to turn on the
printer.
Problem Cause
Nothing prints. Your label contains only
spaces.
The file you imported
from your computer
does not contain any
data.
Printing is unclear, You are trying to print
characters are on one of the following
damaged, printing types of labels.
• A label with a rough
is too light, etc.
surface
• A label marked with
lines or other design
elements
• A label that is
intended for ink jet
printing
The printer head is
dirty.
Battery power is low.
Print density setting is
not correct.
Action
Input the text you want to
include in your label.
Import a file that contains
the proper data.
See the separate "Printing
Precautions" sheet for
information on the type of
discs that are recommended
for this printer.
Clean the printer head
(page 59).
Replace the batteries or
switch to optionally
available AC adaptor power
(pages 15 and 17).
Adjust the print density
(page 55).