Refilling your meter
To ensure that your operations are not interrupted, the time periods for the Data Center Connection
are pre-established in your system, and will give adequate warning to you when this connection may
be required:
The message "Postal inspection required" will first be shown approximately 21 days after your
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last connection. You can connect immediately to have the meter inspected or clear the message
temporarily. If you clear the message, you enter a grace period that lasts approximately 7 days.
The "Postal inspection required" message will appear each day for 7 days (when you power-up
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your system), and will only disappear after a successful connection.
On the 28th day after your last successful connection, your mailing system will display a
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message indicating that you will not be able to print postage until the inspection is completed.
Follow the prompts on your mailing system to make a successful connection.
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Refilling your meter
In order to add postage to your meter, you must have funds available in your Reserve Account or
USPS® prepaid account, or be using Purchase Power®.
1. Access the Funds application by selecting one of the following methods:
Select Funds button on the Home screen.
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Select Postage in meter at the bottom of the Run Mail screen.
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Select Add Postage to Meter or Refill My Meter when you receive a low funds warning or
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an insufficient funds error.
2. On the Funds screen, select the Meter Funds tab, then select Add Postage to Meter or Refill
My Meter.
3. Select the appropriate refill amount option:
To add the same postage amount that was used during the last refill select the Last refill
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amount button.
To add the default postage amount select the Default refill amount button.
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To add a different postage amount select the Other amount button. Enter the refill amount
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and select OK.
Pitney Bowes
User Guide April 2022
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