Malicious Call Identification - Siemens HiPath 4000 Operating Instructions Manual

Attendant console ac4
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Malicious call identification

Step by Step
PARK
PER
JOIN
PARK
MCID
58
Example:
When a caller wants to speak to a party who is not at his/her desk, the
caller can page this party. The paged party calls your attendant con-
sole.
Prerequisite: you answered a call.
Press Call Park.
The call is parked in a free parking location.
The acknowledgment STORED is displayed in line 12: STORED
Perform paging for the wanted party Æ page 57.
The paged party calls your attendant console.
Answer the call to your attendant console.
Press Join calls.
The LED lights up.
Press Call Park
.The list of parked calls appears in memory layout.
Enter the memory line (1–0) assigned to the parked party.
The parties are joined and deleted from the attendant console.
Malicious call identification
This function allows you to record call data.
Prerequisite:
This feature must be set up in the communications system.
Press the MCID while you are connected to the caller.
The call data (call number, date, time, attendant console number) is
output at the communications system's operating terminal.

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