Troubleshooting - Cleveland SteamCraft 21CET8 Operation Installation Maintenance Manual

CHAPTER 10 TROUBLESHOOTING GUIDE
The Troubleshooting Guide is a list of symptoms of problems that may occur during routine operation.
"Problem" (left column) lists common operating problems.
•
"Possible Cause" (center column) lists causes of problems in the order they should be checked.
•
"Remedy / Reference" (right column) lists fixes for problems from easiest to hardest.
•
"Notes" in "Remedy / Reference column are at end of the Troubleshooting Guide.
•
ATTEMPTING TO REPAIR OR CORRECT PROBLEMS REQUIRING A QUALIFIED CLEVELAND
RANGE AUTHORIZED SERVICE REPRESENTATIVE VOIDS THE WARRANTY
PROBLEM
Power indicator light
does not turn ON when
ON/OFF switch is in the
ON position
Power ON but steam
does not fill
Control panel POWER
indicator light ON and
steamer does not make
steam in MANUAL or
TIMED modes
Abnormal amount of
steam coming from drain
Power light is ON, but
timer does not light
(Electronic Timer models
only), no display
Compartment bottom
dirty with food drippings
Reduced Steam flow into
cooking compartment
Trouble Shooting Guide
POSSIBLE CAUSE
Power turned OFF at main external
power switch or breaker
Inoperative controls or failed light
Water supply to steamer shut off
Water line strainer and/or external
filter system is clogged
Inoperative solenoids or controls
Water supply to steamer shut OFF
Door interlock switch not engaged
or has failed (if unit has this option)
Water line strainer and/or external
filter is clogged
Inoperative controls
Hot water instead of cold water
connected to condenser fitting
Water supply to condenser turned
OFF
Condenser water line strainer
and/or nozzle clogged
Water supply line to condenser
blocked, broken, or leaking
Inoperative controls or solenoids
Inoperative controls
Juices and/or food leaking from
pans
Steam generator scale buildup
Inoperative or improperly adjusted
controls
(Continued On Next Page)
REMEDY/REFERENCE
Turn ON power at main external power
switch or breaker
See Note 1
Open water supply valves
Clean water supply strainer and/or filter
system
See Note 1
Open water supply valves
Close door completely If problem
persists, see Note 1
Clean water supply strainer and/or
external filter system
See Note 1
Make proper connections See section
on Water Supply
Open water supply valve
Clean out condenser water supply
strainer and/or nozzle
Repair or replace water supply line
See Note 1
Turn OFF electricity at main external
power switch
See Note 1
See Note 1
Put a solid pan under perforated pans to
catch drippings, or put less food in pans
and clean daily
Descale steam generator with
Cleveland Range approved descaler
See Note 1
28