THOMSON RCA DCM245 Manual page 38

USB Troubleshooting
3) Double-click on the "System" icon, and select the "Device Manager" tab.
4) Scroll down the list until you come to "Network Adapters." Double-click on
"Network Adapters."
The "RCA USB Cable Modem" should exist. If "RCA USB Cable Modem" does not
exist, the cable modem was NOT installed correctly.
5) If the cable modem was not installed correctly, uninstall the RCA USB cable modem
in accordance with the instructions outlined in Solution 1A, Uninstall USB cable
modem, on page 32 and attempt a reinstallation following the USB installation on
pages 9 or 13.
Windows 2000
1) Click on the "Start" icon in the lower left-hand corner of your screen.
2) Select "Settings," followed by "Control Panel." The "Control Panel" window
appears.
3) Double-click on the "System" icon, select the "Hardware" tab, and choose "Device
Manager."
4) Scroll down the list until you come to "Network Adapters." Double-click on
"Network Adapters."
The "RCA USB Cable Modem" should exist. If "RCA USB Cable Modem" does not
exist, the cable modem was NOT installed correctly.
5) If the cable modem was not installed correctly, uninstall the RCA USB cable modem
in accordance with the instructions outlined in Solution 1A, Uninstall the USB cable
modem, on page 32 and attempt a reinstallation following the USB installation on
pages 9 or 13.
2B. test for the possibility that the Dynamic Host Control
Protocol (DHCP) lease from the cable Company is
correct if "RCA USB Cable Modem" exists.
Windows 98 SE
A test known as "Winipcfg" can be utilized to determine if this is your problem. Please
follow the instructions below to perform the "Winipcfg" test.
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