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3)
Double-click on the "System" icon. Select the "Hardware" tab followed by the
"Device Manager."
4)
Scroll down the list until you come to "Network Adapters." Double-click on
"Network Adapters."
5)
Highlight the network adapter(s) you wish to remove and click the "Action" tab
located in the upper left-hand corner of the window. Select "Uninstall." It is your
decision as to which network adapter(s) is removed.
6)
The "Confirm Device Removal" window appears. Ensure that the correct network
adapter has been selected for removal and click "Ok."
1C. Reinstall the cable modem
Reinstall the cable modem by following the instructions on pages 9 or 13.
Symptom 2:
Cable modem does not transfer data (Pass traffic).
You have completed the cable modem installation, but the cable modem will not
transfer data (i.e., The "PC LINK" light on your cable modem is not flashing).
Solution 2:
In this situation, the cable modem will not pass traffic. Therefore, you must:
A. Validate a proper installation.
B.
Test for the possibility that the Dynamic Host Control Protocol (DHCP) lease from the
cable Company is correct if "RCA USB Cable Modem" exists.
C.
Ensure that your RCA cable modem network adapter is enabled.
D. Uninstall the USB cable modem if neither A, B, or C is applicable.
2A. Validate a proper installation.
Windows 98 SE
Click on the "Start" icon in the lower left-hand corner of your screen.
1)
2)
Select "Settings," followed by "Control Panel." The "Control Panel" window
appears.
USB Troubleshooting
35
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Table of Contents
Troubleshooting
