THOMSON 300 Installation And User Manual
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THOMSON 300 Installation And User Manual

300 series adsl usb modem
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SpeedTouch™
USB/330
ADSL USB Modem
Installation and User's Guide
300
SERIES

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  • Page 1 SpeedTouch™ USB/330 ADSL USB Modem Installation and User’s Guide SERIES...
  • Page 3 SpeedTouch™ USB/330 Installation and User’s Guide PPPoA - PPPoE 3EC 36714 BAAA TCZZA Ed. 02...
  • Page 4 Status Released Change Note PeckelbeenS Short Title CD-UG STUSB/330 R2.0 PPP en Copyright © 2002 THOMSON multimedia. All rights reserved. Passing on, and copying of this docu- ment, use and communication of its contents is not permitted without written authorization from THOMSON multimedia.

  • Page 5: Table Of Contents

    Contents 1 The SpeedTouch™USB and SpeedTouch™330 Intro- duction3 2 Get Acquainted to the SpeedTouch™... 5 2.1. First Steps ... 6 2.2. What You Need ... 7 2.3. SpeedTouch™ Support ... 8 3 SpeedTouch™ for Microsoft Windows ... 9 3.1. Installing the SpeedTouch™ ... 10 3.2.
  • Page 6 5 Troubleshooting ... 39 3EC 36714 BAAA TCZZA Ed. 02...
  • Page 7 1 The SpeedTouch™USB and SpeedTouch™330 Introduction Welcome to the SpeedTouch™USB and SpeedTouch™330 ADSL USB modems ! With the Award-winning SpeedTouch™ Asymmetric Digital Subscriber Line (ADSL) modem surfing the Internet will become a whole new experience. With download speeds up to 8 Megabits per second (Mbps), your SpeedTouch™ is the ideal solution for exploring the Internet, high-speed interactive gaming and enjoying online audio and video streaming.
  • Page 8 1 The SpeedTouch™USB and SpeedTouch™330 Introduction Service Provider For readability, the term Service Provider (SP) will be used to designate all organizations which provide either DSL connectivity, Internet access or Corporate access, for example an Internet Service Provider (ISP). SpeedTouch™ Due to the continuous evolution of ADSL technology, existing products are regularly documentation and upgraded.

  • Page 9: Get Acquainted To The Speedtouch

    2 Get Acquainted to the SpeedTouch™ Introduction This chapter will assist you in getting acquainted with the SpeedTouch™ and will guide you through the first steps in preparing the SpeedTouch™ for Internet connectivity. In this chapter This chapter contains the following topics: 2.1.

  • Page 10: First Steps

    2 Get Acquainted to the SpeedTouch™ 2.1. First Steps Delivery check Check your SpeedTouch™ package for the following items: • • • Damaged or missing In the event of damaged or missing items, contact your local product dealer for further items instructions.

  • Page 11: What You Need

    2.2. What You Need ADSL and telephone ADSL service must be enabled on your telephone line. service As both telephone and ADSL service are simultaneously available from the same copper pair, you need a central splitter or distributed filters for decoupling ADSL and telephone signals.

  • Page 12: Speedtouch™ Support

    2 Get Acquainted to the SpeedTouch™ 2.3. SpeedTouch™ Support Supported Operating This User's Guide describes the installation and use of the SpeedTouch™ under Systems following Operating Systems (OSs): • • Note: The SpeedTouch™ also supports Linux platforms. Refer to the Speedtouch Support pages for more information.

  • Page 13: Speedtouch™ For Microsoft Windows

    3 SpeedTouch™ for Microsoft Windows Introduction This chapter describes how to install and use the SpeedTouch™ for Microsoft Windows OSs. In this chapter This chapter contains the following topics: 3.1. Installing the SpeedTouch™ 3.2. Using the SpeedTouch™ 3EC 36714 BAAA TCZZA Ed. 02 3 SpeedTouch™...

  • Page 14: Installing The Speedtouch

    3 SpeedTouch™ for Microsoft Windows 3.1. Installing the SpeedTouch™ Introduction This section will assist you in installing the SpeedTouch™ and preparing your PC for your Internet connectivity. Microsoft Windows • • • • • • Two installation As your SpeedTouch™ is a true Plug-and-Play device you can use two different installa- methods tion procedures: •...
  • Page 15 Previous SpeedTouch™ In case the SpeedTouch™ was already installed on your system, the SpeedTouch Setup installations wizard (application) allows also an upgrade, removal or repair of the existing Speed- Touch™ installation. The SpeedTouch Setup wizard (application) installation Step 3EC 36714 BAAA TCZZA Ed. 02 Action Insert the SpeedTouch™...
  • Page 16 3 SpeedTouch™ for Microsoft Windows Step Action The 'Software License Agreement for SpeedTouch™' window pops up: Click Yes to accept the terms of the agreement and to continue the installa- tion. The following window allows you to choose a destination folder for the SpeedTouch™...
  • Page 17 Step 3EC 36714 BAAA TCZZA Ed. 02 Action The 'Select Program Folder' window pops up: Click Next to proceed. The SpeedTouch Setup wizard (application) copies SpeedTouch™ driver soft- ware to your local disk: Note for Windows ME/2000/XP user only: If a 'Digital Signature' window pops up, click Yes to continue.
  • Page 18 3 SpeedTouch™ for Microsoft Windows Step Action The 'Setup Complete' window pops up to announce that installation is finished: Click Finish to close the SpeedTouch Setup wizard (application). Plug the ADSL cable, provided in your package, into the receptacle of the SpeedTouch™.
  • Page 19 The Plug-and-Play As an alternative to the SpeedTouch Setup wizard (application) installation you can also compliant installation install the SpeedTouch™ using the Plug-and-Play compliant installation. Step Installation results After you have correctly followed the installation procedures, regardless whether the SpeedTouch Setup wizard (application) installation or the Plug-and-Play compliant instal- lation procedures was used, the following folders and icons are added to your system: •...

  • Page 20: Using The Speedtouch

    3 SpeedTouch™ for Microsoft Windows 3.2. Using the SpeedTouch™ SpeedTouch™ status As soon your SpeedTouch™ is installed, a SpeedTouch™ status icon is shown at your icon desktop's system tray. SpeedTouch™ status The SpeedTouch™ status icon is colored, depending on the state of the SpeedTouch™ icon colors device.
  • Page 21 Step On the Internet As soon as you are connected, your web browser will open and browse to Alcatel's consumer web page. In case your web browser does not open automatically, you must open it manually. 3EC 36714 BAAA TCZZA Ed. 02 Action As a result the SpeedTouch™...
  • Page 22 3 SpeedTouch™ for Microsoft Windows DUN icon in the system While you are connected, you can find the DUN icon showing two PCs connected to tray each other in the system tray: The DUN icon itself symbolizes activity on the connection: •...
  • Page 23 3 SpeedTouch™ for Microsoft Windows Configuring multiple In case you have more than one account, and/or multiple SpeedTouch™ connected to entries your PC, you can create multiple DUN entries for the SpeedTouch™, with specific credentials, properties and home web page. DUN entries are controlled via the Connect button in the SpeedTouch™...
  • Page 24 3 SpeedTouch™ for Microsoft Windows 3EC 36714 BAAA TCZZA Ed. 02...

  • Page 25: Speedtouch™ For Mac Os

    4 SpeedTouch™ for Mac OS Introduction This chapter describes how to install and use the SpeedTouch™ for Mac OSs. In this chapter This chapter contains the following topics: 4.1. Installing the SpeedTouch™ 4.1.1. Installation for Mac OS8.6 and Mac OS9.x 4.1.2.

  • Page 26: Installing The Speedtouch

    4 SpeedTouch™ for Mac OS 4.1. Installing the SpeedTouch™ Introduction This section will assist you in installing the SpeedTouch™ and preparing your computer for your Internet connectivity. Installation The installation depends on the Mac OS you are running: In case of: •...

  • Page 27: Installation For Mac Os8.6 And Mac Os9.X

    4.1.1. Installation for Mac OS8.6 and Mac OS9.x Mac OS • • • SpeedTouch™ installation Step 3EC 36714 BAAA TCZZA Ed. 02 One of the following OSs must be readily installed on your computer: Mac OS8.6 or Mac OS9.x • 640 Kilo Byte (KB) of free disk space A Web browser, e.g.
  • Page 28 4 SpeedTouch™ for Mac OS Step Action A Welcome screen appears that describes the steps in the installation process: Click Install to proceed. During installation a screen shows the installation progress. At the end of the installation procedure, the following screen appears: Click OK to proceed.
  • Page 29 Installation results After you have correctly followed the SpeedTouch™ installation procedure, the following applications and icons are added to your system: • • Additional configuration Next to the installation of the SpeedTouch™ software, the SpeedTouch™ must be configured as default modem for the remote access application. Proceed as follows: Step 3EC 36714 BAAA TCZZA Ed.

  • Page 30: Installation For Mac Os X (Mac Os10.1)

    4 SpeedTouch™ for Mac OS 4.1.2. Installation for Mac OS X (Mac OS10.1) Mac OS • • • SpeedTouch™ software installation Step The following OS must be readily installed on your computer: Mac OS X (Mac OS10.1) • Note: Mac OS10.0 user are strongly recommended to download the free upgrade to Mac OS10.1.
  • Page 31 Step 3EC 36714 BAAA TCZZA Ed. 02 Action In case an Administrator password was set, you must provide it before the Installer is able to continue with the SpeedTouch™ installation: Provide Name and Password or Phrase and click OK to proceed. A Welcome and Readme screen subsequently pops up.

  • Page 32: Hardware Installation

    4 SpeedTouch™ for Mac OS Step SpeedTouch™ hardware installation Step Installation results After you have correctly followed the SpeedTouch™ installation procedure, the following applications and icons are added to your system: • • • At the end of the installation procedure, the following screen appears: Click Close to finish the installer.
  • Page 33 Additional configuration Next to the installation of the SpeedTouch™ software, your must configure it for Internet connectivity. Proceed as follows: Step 3EC 36714 BAAA TCZZA Ed. 02 Action Open your System Preferences and click Select the SpeedTouch™ from the list of available network devices: The first tab 'TCP/IP' of the Network panel shows the TCP/IP settings for the SpeedTouch™...
  • Page 34 4 SpeedTouch™ for Mac OS Step Action Click the 'Proxies' tab. This panel shows the proxy settings. By default all fields are empty, i.e. no proxies are used. As this suits the required Speed- Touch™ configuration, no changes are needed in this panel. Click the final tab 'Modem'.

  • Page 35: Using The Speedtouch

    4.2. Using the SpeedTouch™ Introduction This section will show you how to use the SpeedTouch™ to make a connection to the Internet and how you can check the SpeedTouch™ status. Installation The use of the SpeedTouch™ depends on the Mac OS you are running: In case of: •...

  • Page 36: Using The Speedtouch™ In Mac Os8.6 And Mac Os9.X

    4 SpeedTouch™ for Mac OS 4.2.1. Using the SpeedTouch™ in Mac OS8.6 and Mac OS9.x SpeedTouch™ status As soon your SpeedTouch™ is installed, an SpeedTouch™ status icon is shown at your icon desktop's control strip: Note: In case the control strip is not visible, you must activate it via the Apple menu > Control Panels >...
  • Page 37 How to make a Proceed as follows: connection Step Note In case you ticked the 'Save password' box, the next time, you can open a connection by simply clicking the Remote Access icon in the control strip, and selecting 'Connect': 3EC 36714 BAAA TCZZA Ed.
  • Page 38 4 SpeedTouch™ for Mac OS How to release a To release a remote access connection, click the Remote Access icon in the control connection strip, and select 'Disconnect': As a result the connection is released. No Internet connectivity exists anymore. 3EC 36714 BAAA TCZZA Ed.

  • Page 39: Using The Speedtouch™ In Mac Os X (Mac Os10.X)

    4.2.2. Using the SpeedTouch™ in Mac OS X (Mac OS10.x) SpeedTouch™ status As soon your SpeedTouch™ is installed, an SpeedTouch™ status icon is shown in the icon Dock: SpeedTouch™ status The SpeedTouch™ status icon varies depending the state of the SpeedTouch™ device: icon colors SpeedTouch™...
  • Page 40 4 SpeedTouch™ for Mac OS How to make a Proceed as follows: connection Step How to release a Proceed as follows: connection Step Action Open the 'Applications' folder on your Mac OS10.x system startup disk: Double-click to open the Internet connect application. The following screen appears: If needed select the SpeedTouch™...
  • Page 41 Step 3EC 36714 BAAA TCZZA Ed. 02 Action The following screen appears: If needed select the SpeedTouch™ from the list of available network devices in the 'Configuration' field: Click Disconnect. As a result the connection is released. No Internet connectivity exists anymore.
  • Page 42 4 SpeedTouch™ for Mac OS 3EC 36714 BAAA TCZZA Ed. 02...

  • Page 43: Troubleshooting

    5 Troubleshooting Solving problems This appendix provides information on how to identify and correct some common problems you may encounter when using the SpeedTouch™. In most cases the described solutions will solve the problem. However, if the problem keeps persistent, reinstallation of your SpeedTouch™ might solve the problem.
  • Page 44 5 Troubleshooting Normal operation In this state the USB LED is assigned to the downstream (R during a session USB connection). The ADSL LED is assigned to the upstream (T channel). Both LEDs stay green. When an ATM cell is processed in a channel, the associated LED will go off for a short time.
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