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J. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 9.D.
• Clean fixed glass assembly. See Section 3.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fire-
place.
NOTICE! Open windows for air circulation during fire-
place break-in.
• Some people could be sensitive to smoke and odors.
• Smoke detectors could activate.
K. Frequently Asked Questions
ISSUE
Condensation on the glass
Blue flames
Odor from fireplace
Film on the glass
Metallic noise
Power Outages (battery backup)
Wall above appliance feels hot to
the touch.
14
This is a result of gas combustion and temperature variations. As the fireplace warms, this con-
densation will disappear.
This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed
to burn for 20 to 40 minutes.
When first operated, this fireplace may release an odor for the first several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from finishing materials
and adhesives used near the fireplace. These circumstances may require additional curing related
to the installation environment.
This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be neces-
sary. See your dealer.
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the fireplace.
This appliance can operated on battery power in the event of a power outage. To access the bat-
tery pack, the decorative front, mesh and glass assembly must be removed. Refer to Section 12
for more details.
No action necessary. This appliance ships with a non-combustible material attached. Specifica-
tions of the attached non-combustible material are listed in Section 1.E.
Heat & Glo • 350TSI-P-CEM • 2033-973 Rev. G • 4/17
SOLUTIONS
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