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Models:
350TRSI-AUF
350TRSILP-AUF
• Important operating
a n d m a i n t e n a n c e
instructions included.
WARNING: If the information in these
instructions is not followed exactly, a fi re
or explosion may result causing property
damage, personal injury, or death.
• DO NOT USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
• DO NOT SPRAY AEROSOLS IN THE VICIN-
ITY OF THIS APPLIANCE WHILE IT IS IN
OPERATION.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO
NOT use any phone in your building.
- Immediately call your gas supplier from a
neighbor's phone. Follow the gas supplier's
instructions.
- If you cannot reach your gas supplier, call
the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency, or the
gas supplier.
NOTICE
DO NOT DISCARD THIS MANUAL
• Read, understand and follow
these instructions for safe
installation and operation.
Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12
Owner's Manual
Installation and Operation
SAI Global
Ref No GSCS20162
AS4553:2008
• Leave this manual with
party responsible for use
and operation.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fi replace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other fl ammable
materials.
• DO NOT PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE.
• Keep clothing, furniture, draperies and other fl ammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fi xed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
This is a room sealed appliance and no other ventilation is
required than what is provided.
SANS 1539:2008
1

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Summary of Contents for Heat & Glo 350TRSI-AUF

  • Page 1 • Installation and service must be performed This is a room sealed appliance and no other ventilation is by a qualifi ed installer, service agency, or the required than what is provided. gas supplier. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 2 Save this manual for future reference. Heat & Glo, a brand of Hearth & Home Technologies, Inc. 7571 215 Street West, Lakeville, MN 55044 Copyright 2012 • Printed in U.S.A. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 3: Congratulations

    The model information regarding your specific fireplace can be found on the rating plate usually located in the control area of the fireplace. Type of Gas SAI Global Certification Nº: DMS (mm) Model Number Serial Number xxxx-xxx Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 4: Sans Compliance

    You should only sign for acceptance of the installation when the installation is completed to your satisfaction. Note that your invoice is required in the event that you wish to make a guarantee claim. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 5: Table Of Contents

    A. Wiring Requirements ......54  Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 6 E. Contact Information ......80  = Contains updated information. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 7: Limited Lifetime Warranty

    Conditions, Exclusion, and Limitations listed Igniters, Electronic Components, and Glass 2 years Factory-installed blowers Molded refractory panels 3 years Firepots and burnpots 2000-645 (1-12) Page 1 of 3 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 8 HHT (8) modifi cation of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interrup- tions or fl uctuations of electrical power supply to the appliance. 2000-645 (1-12) Page 2 of 3 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 9 444 Swan Street 277 Lord Street 10 Martin Avenue Richmond 3121 East Perth 6000 Arncliff 2205 (03) 9429-5573 (08) 9228-2600 (02) 9597-7222 2000-645 (1-12) Page 3 of 3 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 10: Listing And Code Approvals

    DMS 55 (1.32 mm) Pilot Injector .0181 .0121 An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage valve. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 11: User Guide

    (NOT SHOWN) SECTION 2.E. FIXED GLASS ASSEMBLY (NOT SHOWN) SECTION 9.E. MANTEL SECTION 5.D FAN KIT SECTION 2.C. HEARTH CLEAR SPACE SECTION 2.D. GRATE Figure 2.1 General Operating Parts Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 12: Fan Kit

    Contact your dealer or Hearth & Home Technologies if the barrier is not present or help is needed to properly install one. For more information refer to the instructions supplied with your decorative door or front. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 13: Lighting Instructions (Ipi)

    See installation and operating instructions accompanying appliance. For additional information on operating your Hearth & Home Technologies fireplace, please refer to www.fireplaces.com. Final inspection by Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 14: Control Module Operation

    This is required for servicing and/or resetting the control module in the event of a control module LOCK-OUT. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 15: After Fireplace Is Lit

    In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is Is it normal to see the pilot flame burn turned off. Some optional control systems available with IPI models may allow pilot flame to continually? remain lit. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 16: Maintenance And Service

    • Inspect draft shield to verify it is not damaged or missing. Hold glass in place with one hand and secure glass latches with the other hand. • Reinstall door or decorative front. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 17: Maintenance Tasks-Qualified Service Technician

    • Remove all foreign objects. • Verify unobstructed air circulation.  Figure 3.1 IPI Pilot Flame Patterns Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 18: Installer Guide

    HEATER MUST BE INSTALLED AND MANTEL AND FLUE PENETRATION COMPLETE MANTEL LEG PRIOR TO FINISH SHEETING (SECTION 5.D) SURROUND HEARTH EXTENSION GAS LINE (SECTION 11) Figure 4.1 Typical System Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 19: Design And Installation Considerations

    1/2 - 3/4 in. (13 - 19 mm) length, #6 or #8 Self-drilling screws Caulking material (149 °C (300 °F) minimum continuous exposure rating) One 1/4 in. (6 mm) female connection (for optional fan). Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 20: Framing And Clearances

    3 in. (76 mm) 40-1/4 48-1/2 16-1/2 13-1/2 7-1/2 34-3/4 27-3/4 42-5/8 5-7/8 68-3/4 350TRSI-AUF See Section D. 350TRSILP-AUF Mantel Projections 1023 864 1423 1232 1082 1737 Figure 5.1 Appliance Locations Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 21: Constructing The Appliance Chase

    2 in. X 4 in. (51 x 102 mm) lumber or heavier. The framing headers may rest on the heater standoffs. Refer to Figure 5.1 and Figure 5.3 for heater and framing reference dimensions. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 22 * Adjust framing dimensions for interior sheathing (such as sheetrock) C** Add 12 in. (305 mm) for rear venting with one 90º elbow. Figure 5.3 Clearances to Combustibles Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 23: Mantel And Wall Projections

    HIGH TEMPERATURE (149 ºC (300 ºF MIN.) TOP AND SIDE SEAL JOINT Note: Zero clearance finishing allowed on sides of surround and top of non-combustible board. Figure 5.7 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 24: Termination Locations

    49.4°-53.1° ............1 830 53.1°-56.3° ............2 130 56.3°-59.0° ............2 290 59.0°-60.3° ............2 440 *910 mm minimum in snow regions Figure 6.1 Minimum Height From Roof To Lowest Discharge Opening Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 25 LP Gas cylinder. A flue terminal is considered to be a source of ignition. MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES Figure 6.3 Minimum Clearances for Termination Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 26: Vent Information And Diagrams

    • When penetrating a combustible ceiling, a ceiling firestop must be installed. • Horizontal runs of vent do not require vertical rise; Horizontal horizontal runs may be level. Figure 7.1 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 27 SLP pipe 7 ft. (2.13 m) min. vertical = 11 ft. (3.35 be attached to the heater before a 90° elbow. m) max. horizontal USE SLP SERIES COMPONENTS ONLY Figure 7.4 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 28 10 ft. 3.05 m 30 ft. 9.14 m 10 ft. 3.05 m = 30 ft. (9.14 m) Maximum = 10 ft. (3.05 m) Maximum INSTALLED HORIZONTALLY Figure 7.5 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 29 3.66 m = 6 ft. (1.83 m) Maximum *H = 12 ft. (3.66 m) Maximum = 32 ft. (9.75 m) Maximum = 36 ft. (10.97 m) Maximum Figure 7.6 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 30 Failure to keep insulation or other material away from vent pipe may cause over heating and fire. For alternative installations, other than depicted, contact your dealer for further information. Figure 7.7 RESTRICTOR PLATE Figure 7.8 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 31: Flue System Approvals And Installations

    PIPE LENGTH WALL FIRESTOP 90 DEGREE ELBOW CEILING WALL BRACKET FIRESTOP Flue system termination kits DVP-SERIES SLP SERIES DVP-TVHW DVP-TRAP2 DVP-FBHT SLP-TRAP2 SLP-TVHW Figure 7.9 Flue Components and Terminations Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 32 5 ft. 1.52 m 16 ft. 4.88 m = 36 ft. (10.97 m) Maximum *No specific restrictions on this value EXCEPT cannot exceed 32 ft. (9.75 m) Figure 7.10 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 33 Note: A 6 in. (152 mm) section of straight flue must be attached to the heater before a 90° elbow. USE SLP SERIES COMPONENTS ONLY INSTALLED HORIZONTALLY Figure 7.11 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 34: Rear Vent - Horizontal Termination

    USE DVP SERIES COMPONENTS ONLY Figure 7.12 One 45º Elbow Do not use a 45º elbow in corner installations. Use two 90º elbows instead. USE DVP SERIES COMPONENTS ONLY Figure 7.13 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 35 1.83 m 10 ft. 3.05 m INSTALLED HORIZONTALLY = 30 ft. (9.14 m) Maximum = 4 ft. (1.22 m) Maximum = 10 ft. (3.05 m) Maximum Figure 7.15 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 36 4 ft. 1.22 m 10 ft. 3.05 m = 32 ft. (9.75 m) Maximum = 9 ft. (2.74 m) Maximum USE DVP SERIES COMPONENTS ONLY INSTALLED HORIZONTALLY Figure 7.17 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 37 *No specific restrictions on this value EXCEPT cannot exceed 32 ft. (9.75 m) Maximum = 8 ft. (2.44 m) Maximum USE DVP SERIES COMPONENTS ONLY INSTALLED Figure 7.18 HORIZONTALLY Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 38: Vent Clearances And Framing

    * Shows center of vent framing hole for top or rear venting. The center of the hole is one 25.4 mm above the center of the horizontal vent pipe. Figure 8.2 Wall Penetration Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 39: Install The Ceiling Firestop

    INSTALL ATTIC INSULATION SHIELDS BEFORE OR AFTER INSTALLATION OF VENT SYSTEM 3 FASTENERS PER SIDE CEILING FIRESTOP CEILING FIRESTOP INSTALLED BELOW CEILING INSTALLED ABOVE CEILING Figure 8.4 Installing the Attic Shield Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 40: Install Attic Insulation Shield

    These tabs must be used to prevent blown insulation from getting between the shield and vent pipe, and to maintain air space clearance. ® Figure 8.6 Heat Zone Knockout Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 41: Appliance Preparation

    The heat shield must remain in the vertical position. 2 SCREWS Figure 9.3 Replace the two screws as shown. Figure 9.6 Remove the insulation from the outer vent pipe. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 42: Rear Vent

    Use two self- tapping screws to secure gasket to outer wrap. Figure 9.9 Cut the metal retaining band and fold the sides out. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 43: Installing The Non-Combustible Board

    PILOT HOLES • Bend out nailing tabs on each side. • Place the appliance into position. Figure 9.16 Proper Positioning and Securing of an Appliance Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 44: Covers Removal For Servicing

    • Unscrew the brackets at both ends of the burner and 350TRSI-AUF 9.5 mm the top two screws locating the pilot bracket (see Figure 350TRSILP-AUF 11 mm 12.5 mm 9.18). Slide the burner away from the burner orifice. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 45: Installing Vent Pipe (Dvp And Slp Pipe)

    Use screws no longer than 1/2 in. (13 mm). If predrilling screw holes, DO NOT penetrate inner pipe. INCORRECT Figure 10.4 Seams Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 46: Assemble Vent Sections (Slp Pipe Only)

    • Only outer pipes are sealed, sealing the inner flue is not required. • All unit collar, pipe, slip section, elbow and cap outer flues shall be sealed. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 47: Secure The Vent Sections

    Figure 10.10 Rotate Seams for Disassembly connection point to appliance. 120º Figure 10.11 Align and Disassemble Vent Sections Figure 10.8 Securing Vertical Pipe Sections 120º Figure 10.9 Securing Horizontal Pipe Sections Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 48: Install Support Brackets

    10 in. 10 in. towards the bottom of the firestop. (254 mm) (254 mm) • Continue the flue run through the firestop. Figure 10.14 Hole and New Framing Members Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 49: Flue Termination

    • The small leg in the shield rests on top of the flue to properly space it from the pipe section (see Figure 10.17). Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 50: Heat Shield Requirements For Horizontal Termination

    • Caulk the perimeter of the flashing where it contacts the roof surface. See Figure 10.20. • Caulk the overlap seam of any exposed pipe sections that are located above the roof line. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 51: Assemble And Install Storm Collar

    • Caulk around the top of the storm collar (see Figure 10.23). BRACKETS (1 of 3) STORM COLLAR Figure 10.21 Assembling the Storm Collar SCREWS CAULK Figure 10.23 Figure 10.22 Assembling the Storm Collar Around the Pipe Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 52: Gas Information

    DMS 55 (1.32 mm) Pilot Injector .0181 .0121 An in-line regulator MUST be installed if the gas pressure exceeds 3.40 kPa. Failure to install a regulator could damage valve. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 53 DO NOT use open flame. Fittings and connections could have loos- ened during shipping and handling. Figure 11.1 WARNING! Risk of Fire! DO NOT change valve settings. This valve has been preset at the factory. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 54: Electrical Information

    COMPONENTS JUNCTION CORD OPTIONAL ON/OFF WALL SWITCH ORANGE GREEN (PILOT) (MAIN) BLACK BATTERY PACK 6V DC (C X 4) BROWN GROUND Figure 12.1 IPI Wiring Diagram /RC300AU  Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 55: Blower

    10 sec. After this 10 second period, the flame can be adjusted from HI STATUS INDICATOR LED to LO with the switch. FLAME HI/LO SWITCH NG/LP SETTING Figure 12.3 Control Module Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 56: Installation Precautions

    The RC300AU is approved for interior installation and should not be used in exterior applications. • Keep remote control out of reach of children. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 57 Figure 12.6 Remote in Housing Figure 12.4 Temperature Scale 5. Close the housing door. See Figure 12.7. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 58: Fan Installation

    3 steps, timer based, MED and LOW 3 min. ON, 12 min. OFF FAN CORD LEARN BUTTON Figure 12.10 Programming RC300AU AUX 300 MODULE Figure 12.10 Plug Fan into AUX300CE Module Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 59 Use the SELECT button to select the current Select feature. Menu Use the UP and DOWN arrows to toggle Menu through the menu functions and value selec- Select Select tions in the submenus. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 60: Adjusting Flame Height

    HEIGHT setting and will automatically adjust after 10 is off. When the fireplace is turned back ON, the AUX1 seconds. and AUX2 settings will be restored to the previous setting. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 61: Power Outage

    NOTICE: No functions will be usable until child lock feature • Locate house circuit breaker for fireplace. is disabled. • Turn off the circuit breaker. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 62 At control module, turn off fireplace by sliding the ON/OFF/ Remote control or control REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is module failure hot. Use caution when accessing module. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 63: Finishing

    Millimeters (876 mm) 3 ft. (914 mm) MAXIMUM MINIMUM Figure 13.3 Noncombustible Facing Diagram Figure 13.2 Combustible Mantel Leg or Wall Projections (Acceptable on both sides of opening) Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 64: Appliance Setup

    WARNING! Risk of Fire and Electric Shock! Use ONLY Hearth & Home Technologies-approved optional acces- sories with this appliance. Using non-listed accessories could result in a safety hazard and will void the warranty. DO NOT MODIFY THIS APPLIANCE Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 65: Log Placement Instructions

    Locate the bottom groove of log #2 over the left most grate tine and align over the burner by placing the log slot over the burner tab as shown. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 66 LOG #5 (SRV438-724): Locate the top of log #5 onto log #1 and log #3, and place the bottom on the right side of the fourth grate tine. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 67 LOG #6 (SRV540-704): Place log #6 against the second and third grate tines. If sooting occurs, the logs might need to be repositioned slightly to avoid excessive flame impingement. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 68: Troubleshooting

    D. Pilot valve solenoid. Verify that 1.5 to 1.8 VDC is supplied to pilot solenoid from module. If below 1.5 volts, replace module. If 1.5 volts or greater, replace valve. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 69 B. Shutter Setting Check to assure correct shutter setting for your model and gas type. C. Gas Type Assure correct fuel matches unit gas model and components. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 70: Reference Materials

    GAS LINE ACCESS Ø ELECTRICAL ACCESS Location Inches Millimeters Location Inches Millimeters 8-3/4 16-5/16 24-1/8 22-3/4 29-3/16 11-3/8 3-1/2 15-7/8 6-7/8 6-5/8 21-1/4 2-3/16 32-1/2 38-3/4 Figure 16.1 Appliance Dimensions Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 71: Maintenance Tasks

    2. Replace batteries in remote transmitters and battery-powered receivers. Carbon Deposition 1. Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight carbon deposition. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 72: Vent Components Diagrams

    14 in. (356 mm) 5 in. 12 in. (127 mm) (305 mm) 6 in. (152 mm) DVP-HVS (Vent Support) DVP-WS (Wall Shield Firestop) Figure 16.3 DVP vent components Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 73 14 in. (356 mm) 3/8 in. (10 mm) 1 in. (25 mm) 7-3/4 to 10-3/8 in. (197 to 264 mm) DVP-FBHT FireBrickTermination Cap Figure 16.4 DVP vent components Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 74 13-1/4 in. (367 mm) 14 in. 27-1/2 in. (356 mm) 24-5/8 in. (127 mm) (625 mm) DRC-RADIUS RF6M Cap Shield Roof Flashing Multi-pak Figure 16.5 DVP vent components Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 75 2 - 6 51 - 152 SLP-PIPE Wall Shield Firestop SLP12A 2 - 12 51 - 305 SLP-HVS SLP-FS Horizontal Pipe Ceiling Firestop Support Figure 16.6 SLP Series Vent Components Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 76 Trap2 12 in. 133 mm 235 mm Length (305 mm) SLP-TRAP2 Horizontal Termination Cap SLP-TVHW Vertical Termination Cap DVP-FBHT DVP-FBHT SL-2DVP SLP90 Figure 16.7 SLP Series Vent Components Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 77: Service Parts

    SRV540-174 Dress Guard 2033-020 Lower Door Assembly 2033-042 Lower Door Stop 2033-125 Blower 240 Volt Assembly GFK-240V Junction Cord Assembly 2222-374 Additional service parts appear on following page. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 78 17.16 Battery Pack** 4067-223 **Fuse for battery pack can be sourced locally, not a warranty item. Specs are 500mA~10A 3/4" long Additional service parts appear on following page. Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 79: Service Parts List

    Propane to Butane P2B-350I-AUF Propane/Butane to Natural PB2N-350I-AUF Pre June 2012 2098-520 Pilot Orifice N .020 Post June 2012 593-528 Pilot Orifice B .0121 Pre June 2012 2098-512 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...
  • Page 80: Contact Information

    5647340, 5890485, 5941237, 5947112, 5996575, 6006743, 6019099, 6053165, 6145502, 6170481, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269, 7258116, 7470729 or other U.S. and foreign patents pending. 2000-945 Printed in U.S.A. - Copyright 2012 Heat & Glo • 350TRSI-AUF, 350TRSILP-AUF • 2089-980 Rev. o • 6/12...

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