Cleaning Platen Roller - AMT Datasouth Fastmark Z5DT Series User Manual

4.3 Cleaning platen roller

When any of the following cases occurs, the platen roller should be cleaned:
 Printout is not clear;
 Feed and retract label/paper with noise;
 Something else sticks onto the platen roller.
Follow the steps below to clean the platen roller:
1)
Turn off the printer and open the top cover;
2)
Uplift the top cover and find the platen roller. Wait for the platen roller to cool down completely if it has
just finished printing;
3) Wipe off the dust and stains on the surface of the platen roller with alcohol cotton ball (it should be
wrung out) while turning the platen roller;
4)
Wait for 5 to 10 minutes until the alcohol evaporates completely, and close the top cover.
Caution:
 Before starting routine maintenance of printer, make sure the printer is turned off;
 Do not touch the surface of print head with hands or metal. Do not use forceps in case it scratches
the surface of the print head, platen roller and sensor;
 Do not use organic solvent like gasoline, acetone etc. to clean the print head or platen roller;
 Do calibration again after cleaning the paper end sensor;
 Please wait for alcohol to evaporate completely before starting printing.
- 16 -
Z5 User's Guide
DT