Fortigate-5001A Status Led Is Flashing During System Operation; Fortigate Amc Modules Not Detected By Fortigate-5001A Board - Fortinet FortiGate FortiGate-5001A Security System Manual

Hardware installation

FortiGate-5001A status LED is flashing during system operation

FortiGate AMC modules not detected by FortiGate-5001A board

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FortiGate-5001A Security System Guide
01-30000-0438-200800801
All chassis: Firmware problem
If the FortiGate-5001A board is receiving power and the handles are fully closed,
and you have restarted the chassis and the FortiGate-5001A still does not start
up, the problem could be with FortiOS. Connect to the FortiGate-5001A console
and try cycling the power to the board. If the BIOS starts up, interrupt the BIOS
startup and install a new firmware image. For details about installing a new
firmware image in this way, see the
FortiUSB Guide.
If this does not solve the problem, contact Fortinet Technical Support.
Normally, the FortiGate-5001A Status LED
FortiGate-5001A board is operating normally. If this LED starts flashing while the
board is operating, a fault condition may exist. At the same time the
FortiGate-5001A may stop processing traffic.
To resolve the problem you can try removing and reinserting the FortiGate-5001A
board in the chassis slot. Reloading the firmware may also help.
If this does not solve the problem there may have been a hardware failure or other
problem. Contact Fortinet Technical Support for assistance.
If the FortiGate-5001A board cannot detect the FortiGate AMC module installed in
the FortiGate-5001A front panel AMC opening, the AMC module interfaces will
not be visible from the FortiGate-5001A web-based manager or CLI. Also, the
AMC module HS LED could be solid blue.
To correct this problem you should remove and reset the AMC module. Because
AMC modules are not hot swappable, you must first power down the
FortiGate-5001A board.
Caution: Because the FortiGate-5001A board does not support hot swapping AMC
modules, the FortiGate-5001A board must be disconnected from power and the left handle
opened before you remove and reset a FortiGate AMC module.
To remove and reset an AMC module
Attach an ESD wrist strap to your wrist and to an ESD socket or to a bare metal
surface on the chassis or frame.
Remove the FortiGate-5001A board from the chassis slot.
See "Removing a FortiGate-5001A board" on page
completely remove the FortiGate-5001A board from the slot; however the board
should be disconnected from power.
With the FortiGate-5001A left handle fully open, pull the latch on the AMC module
front panel to open the latch and pull the AMC module out of the FortiGate-5001A
front panel AMC opening.
Re-insert the AMC module into the FortiGate-5001A front panel AMC opening.
Make sure the AMC module is inserted correctly into the opening.
Close the latch on the AMC front panel.
FortiGate-5000 Series Firmware and
is solid green when the
16. You do not have to
Troubleshooting
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