Daikin Intergas Altherma Hybrid User Reference Manual

Daikin Intergas Altherma Hybrid User Reference Manual

Hydrosplit heat pump
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EJHA04AAV3
NHY2KOMB28AA
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User reference guide
Daikin Altherma Hybrid hydrosplit heat
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Summary of Contents for Daikin Intergas Altherma Hybrid

  • Page 1 User reference guide Daikin Altherma Hybrid hydrosplit heat pump EJHA04AAV3 NHY2KOMB28AA NHY2KOMB32AA...
  • Page 2: Table Of Contents

    About energy prices in case of an incentive per kWh renewable energy ..............47 5.4.1 To set the fuel price in case of an incentive per kWh renewable energy............. 47 User reference guide EJHA04AAV3 + NHY2KOMB28+32AA Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 3 Symptom: Heat pump failure ............................55 Symptom: The system is making gurgling noises after commissioning................. 56 10 Relocation 10.1 Overview: Relocation ..............................57 11 Disposal 12 Glossary EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 4: General Safety Precautions

    WARNING: FLAMMABLE MATERIAL CAUTION Indicates a situation that could result in minor or moderate injury. NOTICE Indicates a situation that could result in equipment or property damage. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 5: For The User

    Children MUST NOT play with the appliance. Cleaning and user maintenance MUST NOT be carried out by children without supervision. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 6 Waste batteries must be treated at a specialized treatment facility for reuse. By ensuring waste batteries are disposed of correctly, you will help to prevent potential negative consequences for the environment and human health. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 7: About This Document

    Format: Paper (in the box of the outdoor unit) + Digital files on http:// www.daikineurope.com/support-and-manuals/product-information/ Latest revisions of the supplied documentation may be available on the regional Daikin website or via your installer. The original documentation is written in English. All other languages are translations. EJHA04AAV3 + NHY2KOMB28+32AA...
  • Page 8 Breadcrumbs help you to locate where you are in the menu structure of the user interface. This document also mentions these breadcrumbs. Example: Go to [7.4.1.1]: > User settings > Preset values > Room temperature > Comfort (heating) EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 9: About The System

    3.2 Components in a typical system layout Gas boiler (NHY2KOMB28+32AA) + instant domestic hot water (not for Switzerland) EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 10 Instant domestic hot water or domestic hot water (DHW) tank d Heat pump convectors or fan coil units e User interface in the living room, used as room thermostat f Radiators EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 11: Operation

    Overview of predefined schedules Weather-dependent How to set the weather-dependent settings operation Menu structure Overview of menu structure Installer settings table Overview of installer settings EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 12: The User Interface At A Glance

    ▪ Enables you to activate or deactivate a function lock if pressed for more than 5 seconds in the main menu of the menu structure. INFORMATION If you press while changing settings, the changes will NOT be applied. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 13: Status Icons

    Weather-dependent mode is active. User permission level = Installer. Defrost/oil return mode is active. Hot start mode is active. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 14: Basic Usage

    For an overview of the menu structure, see "4.9 Menu structure: Overview user settings" [  43]. To go to the menu structure 1 From a home page, press Result: The menu structure is displayed. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 15: Turning On/Off Controls

    1 Go to the main leaving water temperature home page (LWT main) 2 Press To turn ON or OFF the domestic hot water control 1 Go to the DHW tank temperature home page (Tank). 2 Press EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 16: Space Heating Control

    Room thermostat control. listed under: Go to next step to check if leaving water set point [6.1]: > Information and room temperature set point are linked. > Sensor information EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 17: Room Thermostat Control - About Room Thermostat Control

    ▪ "Room thermostat control - Using the room temperature home pages" [  18] ▪ "To set the overrule period" [  20] ▪ "4.7 Preset values and schedules" [  37] EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 18: Room Thermostat Control - Using The Room Temperature Home

    2 In the detailed home page (user profile = Detailed), select the scheduled room temperature mode ( ) by pressing Result: The room temperature follows the scheduled value. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 19 2 hours the schedule will be used again. If user profile = Basic, then you can temporarily overrule the room temperature schedule by pressing EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 20 Prerequisite: You switched the permission level to Advanced end user. 1 Go to [7.2]: > User settings > Temperature lock. 2 Select a value and press ▪ Permanent ▪ hours (2, 4, 6, 8) EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 21: Room Thermostat Control - Using The Leaving Water Temperature Home

    You only have to adjust leaving water temperature settings in case of problems. Typical leaving water temperature home pages Main zone: EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 22 > User settings > Preset values > LWT main. 2 Set the Preset values according to following graph. Example: Room thermostat comfort temperature will correspond with leaving water comfort temperature. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 23: Leaving Water Temperature Control - About Leaving Water Temperature Control

    4.4.9 Leaving water temperature control - Using leaving water temperature control NOT according to a schedule To adjust the leaving water temperature (main) 1 Go to the main leaving water temperature home page (LWT main). EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 24: External Room Thermostat Control - About External Room Thermostat Control

    External room thermostat control means that you control the following: ▪ Room temperature on the external thermostat control ▪ Leaving water temperature on the user interface (Daikin) To control the leaving water temperature, you can do the following: You can… Location Read out the desired leaving water temperature.
  • Page 25: Tank

    In reheat mode ( ),the DHW tank continuously heats up to the temperature shown on the DHW tank temperature home page (example: 50°C). 60°C 50°C 40°C 15°C 00:00 07:00 14:00 21:00 Domestic hot water tank temperature t Time EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 26 At 00:00 the DHW  tank is programmed to heat up the water to a preset value (example: Storage comfort = 60°C). ▪ During the morning, you consume hot water and the DHW  tank temperature decreases. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 27 Example: 60°C 50°C 45°C 35°C 15°C 00:00 07:00 14:00 21:00 DHW tank temperature t Time 60°C Storage comfort 50°C Storage eco EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 28 A1 A2 DHW tank temperature t Time During period… You can read out… The next scheduled action (a) The active action (a) The next scheduled action (b) EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 29 You already consumed most of your hot water. ▪ You cannot wait for the next scheduled action to heat up the DHW tank. Then you can activate the DHW tank booster mode. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 30: Advanced Usage

    Level 2 Medium quiet. Under all circumstances, reduced performance is possible. Level 3 Most quiet. Under all circumstances, performance will be reduced. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 31: Using Holiday Mode

    "Determining which temperature control you are using" [  16]. Using holiday mode typically consists of the following stages: Configuring the holiday for one of the following situations: EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 32 4 Activate the holiday mode. Possible holiday mode settings (when you stay at home) Setting Description From and Until First and last day of your holiday. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 33 Prerequisite: You switched the permission level to Advanced end user. 1 Configure the holiday. Go to [2]: > Holiday, and configure the following settings: Setting Value Holiday mode Away From 2 February 2014 EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 34: Reading Out Information

    [6.6] Operation modes Current operation mode. Example: Defrost/oil return mode. [6.7] Running hours Running hours of the system. [6.8] Version Version information about the system. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 35: Configuring Date, Time, Units Of Measurement, Contrast And Backlight

    2 Select a user profile and press Possible user profiles If user profile = Detailed, you can see and do more on the home pages. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 36: Locking And Unlocking Buttons And Functions

    2 If is displayed, button lock is active. Note: If you are on a home page and try to use a function that is locked, displayed for 1 second. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 37: Preset Values And Schedules

    Scheduled ▪ Scheduled + reheat Reheat DHW tank temperature schedule if DHW tank mode = Scheduled + reheat Quiet level Used when quiet mode is set to EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 38: Using And Programming Schedules

    (b) Stop heating, even if the desired temperature is not reached yet; example: if electric tariffs are higher during the day, you can program a stop at 06:00. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 39: Schedules: Example

    > User settings > Set schedules > Room temp. > Set heating schedule. 2 Select Empty and press 3 Program the schedule for Monday. See below for more details. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 40: Predefined Schedules: Room Temperature + Leaving Water Temperature (Main)

    08:00 23:00 Predefined 2 Mon - Fri 07:00 09:00 12:00 14:00 17:00 23:00 Sat - Sun 08:00 23:00 Predefined 3 Mon - Sun 08:00 23:00 EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 41: Predefined Schedules: Dhw Tank Temperature

    > User settings > Set weather dependent. 2 For main leaving water temperature zone [7.7.1], modify with and confirm with Set weather-dependent heating Target leaving water temperature EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 42 Note: in heating, this value should be lower than (c) as for high outdoor temperatures less warm water is required. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 43: Menu Structure: Overview User Settings

    Unit of measurement Decimal point Temperature Consumed gas [7.7] Set weather dependent Main [7.7.1] Main Set weather-dependent heating (*) Only applicable in case of NHY2KOMB28+32AA gas boiler EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 44: Installer Settings: Tables To Be Filled In By Installer

    Leaving water temperature: Emitter type [A.3.1.1.7] Emitter type Savings mode [A.6.7] Savings mode Electricity price [7.4.5] Elec price High Medium Fuel price [7.4.6] Fuel price EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 45: Domestic Hot Water Control [A.4]

    In case of frequent domestic hot water operation, frequent and long space heating interruptions will happen. 4.10.4 Contact/helpdesk number [6.3.2] Setting Default Fill in… Contact/helpdesk number — EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 46: Setting The Energy Prices

    If no schedule is set, the Elec price for High is taken into account. INFORMATION Solar panels. If solar panels are used, set the electricity price value very low to promote the use of the heat pump. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 47: To Set The Electricity Price Schedule Timer

    5.4.3 Example This is an example and the prices and/or values used in this example are NOT accurate. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 48 Gas price=8.58 Calculation of the electricity price: Electricity price=Actual electricity price+incentive/kWh Electricity price=12.49+5 Electricity price=17.49 Price Value in breadcrumb Gas: 4.08 pence/kWh [7.4.6]=8.58 Electricity: 12.49 pence/kWh [7.4.5]=17.49 EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 49: Energy Visualisation

    12 months and a general overview. 4 Use the buttons to toggle between different modes (if applicable). EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 50: Energy Saving Tips

    Program to turn ON the domestic hot water pump only during periods of the day when instant hot water is necessary. Example: In the morning and evening. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 51: Maintenance And Service

    Do NOT use cleaning materials or means to accelerate the defrosting process other than those recommended by the manufacturer. ▪ Be aware that the refrigerant inside the system is odourless. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 52: To Find The Contact/Helpdesk Number

    8.2 To find the contact/helpdesk number Prerequisite: You switched the permission level to Advanced end user. 1 Go to [6.3.2]: > Information > Error handling > Contact/ helpdesk number. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 53: Troubleshooting

    (decrease) room temperature preset value. See "Using preset values" [  37]. ▪ Adjust room temperature schedule. "Using programming schedules"  [   38] and "Schedules: Example" [  39]. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 54 [5‑01], the gas boiler is not allowed to work. ▪ equilibrium temperature [5‑01] too high, because this would result in much less heat pump operation. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 55: Symptom: The Water At The Tap Is Too Cold

    The user interface will then ask you to confirm whether the boiler can take over the entire heat load or not. When the heat pump fails, will appear on the user interface. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 56: Symptom: The System Is Making Gurgling Noises After Commissioning

    If yes, make sure that the room where you want to purge air is sufficiently ventilated. Reason: Refrigerant might leak into the water circuit, and subsequently into the room when you purge air from the heat emitters or collectors. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 57: Relocation

    10.1 Overview: Relocation If you want to relocate parts of your system, contact your installer. You can find the contact/helpdesk number via the user interface. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 58: Disposal

    MUST comply with applicable legislation. Units MUST be treated at a specialised treatment facility for reuse, recycling and recovery. EJHA04AAV3 + NHY2KOMB28+32AA User reference guide Daikin Altherma Hybrid hydrosplit heat pump 4P556862-1A – 2020.10...
  • Page 59: Glossary

    Optional equipment Equipment made or approved by Daikin that can be combined with the product according to the instructions in the accompanying documentation. Field supply Equipment NOT made by Daikin that can be combined with the product according to the instructions in the accompanying documentation.
  • Page 60 Intergas Verwarming BV Europark Allee 2 Postbus 6 7740 AA Coevorden Tel: 0524-512345 Fax: 0524-516868 www.intergasverwarming.nl 4P556862-1A 2020.10 Verantwortung für Energie und Umwelt...

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