iDect V2i System User Manual page 52

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iDect_V2i_IFU_master.book Page 49 Thursday, March 27, 2008 2:54 PM
"I cannot make The handset's keypad may be locked (see page 10).
a call." Unlock it before you make a call.
"When I press Make sure the batteries are correctly fitted in your
keys, nothing handset. If the 'battery charge level' symbol on the
happens." display shows 'low', recharge the batteries.
"When I key in a Try moving the handset closer to the base unit.
number, it
Try a different position for the base unit — somewhere
appears on the
higher if possible, or further from other electrical
display, but I
equipment.
can't make an
If you have more than one registered handset, make
outside call."
sure another handset isn't already using the line.
"The phone does Check that the base unit's mains power adapter is
not ring" plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone —
not just for charging the batteries.
Make sure you're using the telephone line cable that
was supplied with your iDECT V2i. Other telephone line
cables might not work.
Check that the total REN value of all equipment
connected to your telephone line is no more than 4 (see
page 3). Disconnect one or more telephones and see
whether that helps.
"There is inter- Move the handset closer to the base unit, or to a
ference and noise different position.
on the line."
Try moving the base unit so that it's not near other
electrical equipment, such as a television or a
computer.
You'll get the best results if you site the base unit as
high as possible. For example, in a two-storey house,
the first-floor landing is an ideal place for the base unit.
Help Line: 0845 345 9677
(Local Call rate)
Troubleshooting
49