Lexmark CX827 User Manual page 240

Troubleshooting
Action
Step 3
a
Turn off Color Saver.
From the control panel, navigate to:
Settings > Print > Quality > Color Saver
b
Print the document.
Is the print light?
Step 4
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type.
b
Print the document.
Is the print light?
Step 5
Check if paper has texture or rough finishes.
Are you printing on textured or rough paper?
Step 6
a
Replace textured or rough paper with plain paper.
b
Print the document.
Is the print light?
Step 7
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Is the print light?
Step 8
Replace the imaging unit, and then print the document.
Is the print too light?
Yes No
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Go to step 6. Go to step 7.
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Contact customer The problem is
support. solved.
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