Page 1 CX820, CX827, XC6152, XC6153 MFPs User's Guide October 2020 www.lexmark.com Machine type(s): 7563 Model(s): 136, 137...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learning about the printer................. 10 Finding information about the printer......................10 Selecting a location for the printer......................... 11 Printer conﬁgurations............................12 Attaching cables..............................13 Using the control panel............................ 15 Understanding the status of the power button and indicator light............16 Using the home screen.............................16 Setting up and using the home screen applications......18 Customizing the home screen........................
Page 3 Contents Loading paper and specialty media............27 Setting the size and type of the specialty media..................27 Conﬁguring Universal paper settings......................27 Loading trays..............................27 Loading the multipurpose feeder......................... 29 Linking trays................................30 Paper support....................31 Supported paper sizes............................31 Supported paper types............................ 34 Supported paper weights..........................
Page 4 Contents E-mailing...................... 48 Using the automatic document feeder and scanner glass..............48 Conﬁguring the SMTP server for e‑mail...................... 48 Sending an e-mail..............................49 Creating an e-mail shortcut..........................49 Faxing......................50 Setting up the printer to fax..........................50 Using the automatic document feeder and scanner glass..............59 Sending a fax..............................59 Scheduling a fax..............................
Page 5 Contents E-mail..................................114 FTP..................................120 USB Drive................................124 Network/Ports..............................130 Security................................142 Reports................................149 Help..................................150 Troubleshooting..............................151 Printing the Menu Settings Page........................151 Securing the printer..................152 Locating the security slot..........................152 Erasing printer memory..........................152 Erasing printer hard disk memory....................... 152 Encrypting the printer hard disk........................153 Restoring factory default settings........................153 Statement of Volatility.............................153 Maintaining the printer................
Page 6 Contents Paper jam in the automatic document feeder..................207 Paper jam in the standard bin........................209 Paper jam in door B............................210 Paper jam in the ﬁnisher bin......................... 213 Staple jam in door G............................215 Troubleshooting..................219 Network connection problems........................219 Hardware options problems......................... 221 Issues with supplies............................
Page 7: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 8 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 9 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 10: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 11: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 12: Printer Configurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. You can conﬁgure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional...
Page 13: Attaching Cables
Learning about the printer Control panel Standard bin Automatic document feeder (ADF) Staple ﬁnisher Standard 550‑sheet tray Optional 550‑sheet trays or envelope trays Optional 2200‑sheet tray Multipurpose feeder Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.
Page 14 Learning about the printer Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Printer port Function EXT port Connect more devices (telephone or answering machine) to the printer and the telephone line.
Page 15: Using The Control Panel
Learning about the printer Using the control panel Use the Display • View the printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 16: Understanding The Status Of The Power Button And Indicator Light
Learning about the printer Understanding the status of the power button and indicator light Indicator light Printer status The printer is off or in Hibernate mode. Blue The printer is ready or processing data. The printer requires user intervention. Power button light Printer status The printer is off, ready, or processing data.
Page 17 Learning about the printer Touch Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it. Note: You can also access this setting by touching the top section of the home screen.
Page 18: Setting Up And Using The Home Screen Applications
Select the icons that you want to appear on the home screen. Apply the changes. Supported applications Application Printer models Scan Center CX820, CX827, XC6152, XC6153 Shortcut Center CX820, CX827, XC6152, XC6153 Card Copy CX820, CX827, XC6152, XC6153 Display Customization...
Page 19: Setting Up Card Copy
Setting up and using the home screen applications • Make sure that the printer has access rights to the folder where the bookmark is located. Apply the changes. Setting up Card Copy Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 20: Setting Up Device Quotas
Setting up and using the home screen applications Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see “Supported applications” on page • You may need administrative rights to access the application. Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 21: Configuring Eco-Settings
Touch OK, and then take note of the authorization code. Note: The authorization code is valid only for 24 hours. Open a web browser, and then go to https://lexmark.cloud-connect.co. Click Next, and then accept the Terms of Use. Enter the authorization code, and then click Connect.
Page 22: Managing Bookmarks
Setting up and using the home screen applications Managing bookmarks Creating bookmarks Use bookmarks to print frequently accessed documents that are stored in servers or on the web. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 23: Managing Contacts
Setting up and using the home screen applications Managing contacts Adding contacts Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 24 Setting up and using the home screen applications Do either of the following: • From the Contacts section, click a contact name, and then edit the information. • From the Contact Groups section, click a group name, and then edit the information. Apply the changes.
Page 25: Setting Up And Using The Accessibility Features
Setting up and using the accessibility features Setting up and using the accessibility features Enabling Magniﬁcation mode From the control panel, press and hold the 5 key until you hear a voice message. Select Magniﬁcation mode. Select OK. For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures”...
Page 26: Navigating The Screen Using Gestures
Setting up and using the accessibility features Navigating the screen using gestures Notes: • The gestures are applicable only when Voice Guidance is activated. • Enable Magniﬁcation to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings. Gesture Function Double‑tap...
Page 27: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: From the home screen, navigate to: Settings >...
Page 28 Loading paper and specialty media Flex, fan, and align the paper edges before loading. Load the paper with the printable side faceup. Note: Load envelopes only in the optional envelope tray. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives in the optional envelope tray.
Page 29: Loading The Multipurpose Feeder
Loading paper and specialty media Insert the tray. If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper you are loading.
Page 30: Linking Trays
Loading paper and specialty media Load the paper. • Load paper, card stock, and transparencies with the printable side facedown and the top edge entering the printer ﬁrst. • Load envelopes with the ﬂap side up and against the left side of the paper guide. Load European envelopes with the ﬂap side up and entering the printer ﬁrst.
Page 31: Paper Support
Paper support Paper support Supported paper sizes Supported input sizes Paper size Dimensions 550‑ 2200‑ Envelope Multipurpose Two‑sided sheet tray sheet tray tray printing feeder 3 x 5 76.2 x 127 mm (3 x 5 in.) 4 x 6 101.6 x 152.4 mm (4 x 6 in.) 210 x 297 mm (8.3 x 11.7 in.)
Page 32 Paper support Paper size Dimensions 550‑ 2200‑ Envelope Multipurpose Two‑sided sheet tray sheet tray tray printing feeder Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) 139.7 x 148 mm to 215.9 x 355.6 mm Universal (5.5 x 5.8 in. to 8.5 x 14 in.) Universal 76.2 x 127 mm to...
Page 33 Paper support Supported output sizes Paper size Dimensions Standard Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Offset Staple Offset Staple Hole 2‑bin punch mailbox 3 x 5 76.2 x 127 mm (3 x 5 in.) 4 x 6 101.6 x 152.4 mm (4 x 6 in.) 210 x 297 mm (8.3 x 11.7 in.)
Page 34: Supported Paper Types
Paper support Paper size Dimensions Standard Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Offset Staple Offset Staple Hole 2‑bin punch mailbox Universal 98.4 x 162 mm to 176 x 250 mm (3.9 x 6.4 in. to 6.9 x 9.8 in.) Universal 210 x 215.9 mm to 210 x 1321 mm...
Page 35 Paper support Paper type 550‑sheet 2200-sheet Envelope Multipurpose Two‑sided tray tray tray feeder printing Plain Paper Card Stock Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Transparency Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Supports up to 176 g/m of card stock weight.
Page 36: Supported Paper Weights
Paper support Paper type Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Non‑ﬁnishing Offset Staple Standard bin 2‑bin Staple (Normal mailbox and hole and offset punch stacking) Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton...
Page 37 Paper support Paper type Standard 550‑sheet 2200-sheet tray Envelope tray Multipurpose feeder tray Card stock 88–300 g/m (60– 163–176 g/m (90– 192 lb) 120 lb) Labels 88–300 g/m (60– 199–220 g/m (53– 192 lb) 59 lb) Envelopes 60–105 g/m (16– 60–105 g/m (16–28 lb) 4, 5...
Page 38: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 39 Printing From your Android mobile device, open a document or select a document from your ﬁle manager. > Print. Select a printer, and then tap Printing from a mobile device using Mopria Print Service ® Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.
Page 40: Printing From A Flash Drive
Printing Printing from a mobile device using Wi‑Fi Direct® ® Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, “Connecting a mobile device to the printer”...
Page 41: Supported Flash Drives And File Types
Printing Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: – The printer supports high‑speed USB ﬂash drives with full‑speed standard. –...
Page 42: Configuring Confidential Jobs
Printing Conﬁguring conﬁdential jobs From the control panel, navigate to: Settings > Security > Conﬁdential Print Setup Conﬁgure the settings. Max Invalid PIN Set the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted. Conﬁdential Job Set the expiration time for conﬁdential print jobs.
Page 43: Printing From A Cloud Connector Profile
Printing from a Cloud Connector proﬁle Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. From the home screen, touch Cloud Connector. Select a cloud service provider, and then select a proﬁle.
Page 44: Printing A Directory List
Printing Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Canceling a print job From the printer control panel From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the home screen. Select the job to cancel.
Page 45: Copying
Copying Copying Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 46: Copying On Letterhead
Copying Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then navigate to: Copy To >...
Page 47: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Pages per Side. Adjust the settings. Copy the document. Creating a copy shortcut From the home screen, touch Copy.
Page 48: E-Mailing
E-mailing E-mailing Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 49: Sending An E-Mail
E-mailing Sending an e-mail Using the control panel Load an original document into the ADF tray or on the scanner glass. From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. If necessary, conﬁgure the output ﬁle type settings.
Page 50: Faxing
Faxing Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue.
Page 51 Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
Page 52 Faxing Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
Page 53 Faxing Connected to the same telephone wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the answering machine to the telephone port of the printer.
Page 54 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 55 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
Page 56 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 57 Faxing Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 58 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. Connect one end of the telephone cable to the line port of the printer.
Page 59: Using The Automatic Document Feeder And Scanner Glass
Faxing Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On.
Page 60: Scheduling A Fax
Faxing If necessary, conﬁgure other fax settings. Send the fax job. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users With a document open, click File > Print. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax >...
Page 61: Changing The Fax Resolution
Faxing Changing the fax resolution Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information. Touch Resolution, and then adjust the setting. Send the fax. Adjusting the fax darkness Load an original document into the ADF tray or on the scanner glass.
Page 62: Scanning
Scanning Scanning Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 63: Scanning To A Flash Drive
Scanning • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Shortcuts > Add Shortcut. From the Shortcut Type menu, select Network Folder, and then conﬁgure the settings. Apply the changes. Scanning to a ﬂash drive Load an original document into the ADF tray or on the scanner glass.
Page 64: Scanning To A Fax Server
Scanning to a Cloud Connector proﬁle Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Cloud Connector.
Page 65 Scanning Touch Scan Here. If necessary, change the scan settings. Scan the document.
Page 66: Understanding The Printer Menus
Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Visible Home Screen Icons • • Power Management About this Printer • Information Sent to Lexmark Print • • Layout • • Finishing* PostScript • • Setup • •...
Page 67: Device
Understanding the printer menus Reports • • Menu Settings Page Shortcuts • • Device • • Print Network Help • • Print All Guides Information Guide • • Color Quality Guide Media Guide • • Connection Guide Moving Guide • •...
Page 68 Understanding the printer menus Menu item Description Date and Time Conﬁgure the printer date and time and network time protocol. Conﬁgure Current Date and Time Manually Set Date and Time Date Format (MM‑DD‑YYYY*) Time Format (24 hour clock*) Time Zone (UTC‑5:00*) Network Time Protocol Enable NTP (On*) NTP Server...
Page 69 Understanding the printer menus Eco-Mode Menu item Description Print Specify whether to print on one side or both sides of the paper. Sides 1‑Sided* 2‑Sided Print Print multiple page images on one side of a sheet of paper. Pages per Side Off* 2 pages per side 3 pages per side...
Page 70 Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
Page 71 Understanding the printer menus Menu item Description Supplies Conﬁgure notiﬁcation settings when the printer requires user intervention. Custom Supply Estimates Show Estimates Note: This menu item appears only in the Embedded Web Server. Do Not Show Estimates* E‑mail Alerts Setup Type the IP address or host name of the primary SMTP server for sending e-mail.
Page 72 Understanding the printer menus Menu item Description E‑mail Alerts Setup Require a trusted certiﬁcate when accessing the SMTP server. E‑mail Setup Require Trusted Certiﬁcate E‑mail Alerts Setup Set the authentication type for the SMTP server. E‑mail Setup SMTP Server Authentication No authentication required* Login / Plain...
Page 73 Understanding the printer menus Menu item Description E‑mail Alerts Setup Specify the password to connect to the SMTP server. E‑mail Setup Device Password E‑mail Alerts Setup Specify the realm for the Kerberos 5 authentication protocol. E‑mail Setup Kerberos 5 REALM E‑mail Alerts Setup Specify the domain name for the NTLM security protocol.
Page 74 Understanding the printer menus Menu item Description Error Prevention Reset the Auto Reboot Counter. Auto Reboot Reset Auto Reboot Counter Cancel Continue Error Prevention Set the printer to show a message when a short paper error occurs. Display Short Paper Error Note: Short paper refers to the size of the paper loaded.
Page 75 Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Supplies and Page Usage Note: Information Send Time appears only when you select any of the settings in Device Performance Information Sent to Lexmark, except None.
Page 76 Understanding the printer menus Menu item Description Prolong Screen Timeout Let the user remain in the same location and reset the Screen Timeout timer when it expires instead of returning to the home Off* screen. Headphone Volume Adjust the headphone volume. 1–10 (5*) Enable Voice Guidance When Headphone Is Enable Voice Guidance when a headphone is attached to the...
Page 77 Understanding the printer menus Maintenance Conﬁguration Menu Menu item Description USB Conﬁguration Change the USB driver mode of the printer to improve its compatibility with a personal computer. USB PnP USB Conﬁguration Set whether the USB device driver enumerates as a USB Simple device (single interface) or as a USB Composite device USB Scan to Local (multiple interfaces).
Page 78 Understanding the printer menus Menu item Description Tray Conﬁguration Set the paper source that the user ﬁlls when a prompt to load envelope appears. Envelope Prompts Auto* Note: For Multipurpose Feeder to appear, in the Paper menu, set Conﬁgure MP to Cassette. Multipurpose Feeder Manual Envelope Tray Conﬁguration...
Page 79 Understanding the printer menus Menu item Description Printer Emulations Reset the emulator after a print job. Emulator Security Reset Emulator After Job Off* Printer Emulations Disable access to printer message during emulation. Emulator Security Disable Printer Message Access Fax Conﬁguration Set fax to enter Sleep mode whenever the printer determines that it should.
Page 80 Understanding the printer menus Menu item Description Device Operations Enable access to the control panel menus. Panel Menus Enable* Disable Device Operations Set the printer to operate in a special mode, in which it attempts to continue offering as much functionality as possible, despite Safe Mode known issues.
Page 81 Understanding the printer menus Menu item Description App Conﬁguration Enable the Lexmark Embedded Solutions (LES) applications. LES Applications Scanner Conﬁguration Print a Quick Test target page. Scanner Manual Registration Note: Make sure that the margin spacing on the target page Print Quick Test is uniform all the way around the target.
Page 82 Understanding the printer menus Out of Service Erase Menu item Description Memory Last Sanitized Show information on when the printer memory or hard disk was last sanitized. Hard Disk Last Sanitized Note: Hard Disk Last Sanitized appears only when a hard disk is installed.
Page 83: Print
Export conﬁguration ﬁles to a ﬂash drive. Export Compressed Logs to USB* Export compressed log ﬁles to a ﬂash drive. Send Logs Send diagnostic information to Lexmark. Cancel Send * This menu item appears only in some printer models. Print...
Page 84 Understanding the printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 85 Understanding the printer menus Finishing Menu item Description Staple Job Specify the staple position for all print jobs. Off* Note: This menu item appears only when a ﬁnisher is installed. 1 staple, top left corner 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
Page 86 Understanding the printer menus Menu item Description Job Waiting Preserve print jobs requiring supplies so that jobs not requiring the missing supplies can print. Off* Note: This menu item appears only when a printer hard disk is installed. Job Hold Timeout Set the time in seconds that the printer waits for user intervention before it holds jobs that require unavailable resources and continues to print other 0–255 (30*)
Page 87 Understanding the printer menus Menu item Description Print Resolution Set the resolution for the printed output. 4800 CQ* Note: 4800 CQ provides high‑quality output at maximum speed. 1200 dpi Toner Darkness Determine the lightness or darkness of text images. 1 to 5 (4*) Halftone Enhance the printed output to have smoother lines with sharper edges.
Page 88 Understanding the printer menus Menu item Description Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. Print Color Samples Color Adjust Calibrate the printer to adjust color variations in the printed output. Spot Color Replacement Assign speciﬁc CMYK values to twenty named spot colors.
Page 89 Understanding the printer menus Menu item Description Log Action at Full Specify how the printer responds when hard disk usage reaches the maximum limit (100MB). None* E‑mail & Delete Current Log E‑mail & Delete Oldest Log Post & Delete Current Log Post &...
Page 90 Understanding the printer menus Menu item Description Print PDF Error Enable the printing of PDF error. Note: An asterisk (*) next to a value indicates the factory default setting. PostScript Menu item Description Print PS Error Print a page that describes the PostScript® error. Off* Note: When an error occurs, processing of the job stops, the printer prints an error message, and the rest of the print job is ﬂushed.
Page 91 Understanding the printer menus Menu item Description Font Source Choose the source which contains the default font selection. Resident* Notes: Disk • Flash and Disk appear only when a ﬂash memory or hard disk is Flash installed. • For Flash and Disk to appear, make sure that they are not read‑ or write‑protected.
Page 92 Understanding the printer menus Menu item Description Auto LF after CR Set the printer to perform a line feed after a carriage return control command. Off* Tray Renumber Conﬁgure the printer to work with a different print driver or custom application that uses a different set of source assignments to request a Assign MP Feeder given paper source.
Page 93: Paper
Understanding the printer menus Image Menu item Description Auto Fit Select the best available paper size and orientation setting for an image. Note: When set to On, this menu item overrides the scaling and orientation Off* settings for the image. Invert Invert bitonal monochrome images.
Page 94 Understanding the printer menus Menu item Description Substitute Size Set the printer to substitute a speciﬁed paper size if the requested size is not loaded in any paper source. Letter/A4 Notes: All Listed* • Off prompts the user to load the required paper size. •...
Page 95 Understanding the printer menus Custom Scan Sizes Menu item Description Custom Scan Size [x] Assign a scan size name and conﬁgure the scan settings. Scan Size Name Width 1–8.5 inches (8.5*) 25.4–215.9 mm (215.9*) Height 1–25 inches (14*) 25.4–635 mm (355.6*) Orientation Portrait* Landscape...
Page 96: Copy
Understanding the printer menus Bin Conﬁguration Menu item Description Output Bin Specify the output bin. Standard Bin* Bin [x] Conﬁgure Bins Conﬁgure the mode of operation for the output bins. Mailbox* Notes: Link • Mailbox allows the standard bin and any optional bin to be selected Link Optional individually.
Page 97 Understanding the printer menus Menu item Description Sides Specify the scanning behavior based on the original document. 1 sided to 1 sided* 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Separator Sheets Specify whether to insert blank separator sheets when printing. None* Between Copies Between Jobs...
Page 98 Understanding the printer menus Menu item Description Staple Specify the staple position for all print jobs. Off* Note: This menu item appears only when a ﬁnisher is installed. 1 staple, top left corner 2 staples, left 1 staple, top right corner 2 staples, top 1 staple, bottom left corner 2 staples, bottom...
Page 99 Understanding the printer menus Menu item Description Overlay Specify the overlay text to print on each copy. Conﬁdential Copy Draft Urgent Custom Off* Custom overlay Type the text for the Custom choice in Overlay menu. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description...
Page 100 Understanding the printer menus Menu item Description Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the original document. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge.
Page 101: Fax
Understanding the printer menus Menu item Description Sample Copy Print a sample copy to check the quality before printing the remaining copies. Off* Note: This menu item appears only when a hard disk is installed. Note: An asterisk (*) next to a value indicates the factory default setting. Fax Defaults Fax Mode Menu item...
Page 102 Understanding the printer menus Menu item Description Memory Use Set the amount of internal printer memory allocated for faxing. All receive Note: This menu item prevents memory buffer conditions and failed faxes. Mostly receive Equal* Mostly send All send Cancel Faxes Cancel outgoing faxes before they are transmitted, or cancel incoming faxes before they ﬁnish printing.
Page 103 Understanding the printer menus Fax Send Settings Menu item Description Resolution Set the resolution of the scanned image. Standard* Note: A higher resolution increases fax transmission time and requires higher Fine memory. Super Fine Ultra Fine Original Size Specify the size of the original document. [List of paper sizes] Note: Letter is the U.S.
Page 104 Understanding the printer menus Advanced Imaging Menu item Description Color Balance Adjust the color intensity during scanning. Cyan ‑ Red -4 to 4 (0*) Magenta ‑ Green -4 to 4 (0*) Yellow ‑ Blue -4 to 4 (0*) Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color.
Page 105 Understanding the printer menus Menu item Description Temperature Specify whether to generate a cooler or warmer output. ‑4 to 4 (0*) Note: An asterisk (*) next to a value indicates the factory default setting. Admin Controls Menu item Description Automatic Redial Adjust the number of redial attempts based on the activity levels of recipient fax machines.
Page 106 Understanding the printer menus Menu item Description Enable Color Fax Scans Enable color scans for fax. Off by Default* On by Default Never Use Always Use Auto Convert Color Faxes to Convert all outgoing color faxes to black and white. Mono Faxes Conﬁrm Fax Number Ask the user to conﬁrm the fax number.
Page 107 Understanding the printer menus Menu item Description Output Bin Specify the output bin for received faxes. Standard Bin Fax Footer Print the transmission information at the bottom of each page from a received fax. Off* Fax Footer Time Stamp Print the time stamp at the bottom of each page from a received fax. Receive* Print Punch...
Page 108 Understanding the printer menus Menu item Description Banned Fax List Specify the phone numbers that you want to block. Add Banned Fax Answer On Set a distinctive ring pattern for incoming fax. All Rings* Single Ring Only Double Ring Only Triple Ring Only Single or Double Rings Only Single or Triple Rings Only...
Page 109 Understanding the printer menus Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From Include Message Field Off* Message:...
Page 110 Understanding the printer menus Menu item Description Receive Error Log Print a log for fax‑receive failures. Print Never* Print on Error Auto Print Logs Print all fax activity. Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Logs Display Identify the sender by remote fax name or fax number.
Page 111 Understanding the printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
Page 112 Understanding the printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Page 113 Understanding the printer menus Fax Server Scan Settings Menu item Description Image Format Specify the ﬁle format for the scanned image. TIFF (.tif) PDF (.pdf)* XPS (.xps) TXT (.txt) RTF (.rtf) DOCX (.docx) CSV (.csv) Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo...
Page 114: E-Mail
Understanding the printer menus Menu item Description Original Size Set the paper size of the original document. [List of paper sizes] Notes: • Mixed Sizes is the U.S. factory default setting. A4 is the international factory default setting. • This setting may vary depending on your printer model. Use Multi‑Page TIFF Choose between single‑...
Page 115 Understanding the printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Page 116 Understanding the printer menus Menu item Description Global OCR Settings Conﬁgure the settings for optical character recognition (OCR). Recognized Languages Note: This menu item appears only if you have purchased and installed an OCR Auto Rotate solution. Despeckle Auto Contrast Enhance PDF Settings Conﬁgure the PDF settings of the scanned document.
Page 117 Understanding the printer menus Menu item Description Original Size Set the paper size of the original document. Mixed Sizes* Sides Specify the orientation of the original document when scanning on both sides of the document. Off* Short Edge Long Edge Note: An asterisk (*) next to a value indicates the factory default setting.
Page 118 Understanding the printer menus Menu item Description Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge.
Page 119 Understanding the printer menus Menu item Description Use cc:/bcc: Enable carbon copy and blind carbon copy in e‑mail. Off* Use Multi‑Page TIFF Enable scanning of multiple TIFF images in one TIFF ﬁle. TIFF Compression Specify the compression type for TIFF ﬁles. JPEG LZW* Text Default...
Page 120: Ftp
Understanding the printer menus Menu item Description E‑mail Images Sent As Specify how to send the images that are included in the e‑mail. Attachment* Web Link Reset E-mail Information After Sending Reset the To, Subject, Message, and Filename ﬁelds to their default values after sending an e‑mail.
Page 121 Understanding the printer menus Menu item Description PDF Settings Conﬁgure the PDF settings for the scanned image. PDF Version (1.5*) Note: Highly Compressed appears only when a hard disk is installed. Archival Version (A‑1a*) Highly Compressed (Off*) Secure (Off*) Archival (PDF/A) (Off*) Content Type Improve the output result based on the content type of the original document.
Page 122 Understanding the printer menus Menu item Description Sides Specify the orientation when scanning on both sides of the document. Off* Long Edge Short Edge File Name Specify the ﬁle name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description...
Page 123 Understanding the printer menus Menu item Description Mirror Image Create a mirror image of the original document. Off* Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Allow edge‑to‑edge scanning of the original document.
Page 124: Usb Drive
Understanding the printer menus Menu item Description Log Paper Source Specify the paper source for printing FTP logs. Tray [x] (1*) Multipurpose Feeder Custom Job Scanning Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings, and then scan the next set with the same or different settings.
Page 125 Understanding the printer menus Menu item Description PDF Settings Conﬁgure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Highly Compressed (Off*) set to 1.4.
Page 126 Understanding the printer menus Menu item Description Sides Specify the orientation of the original document when scanning on both sides of the document. Off* Long edge Short edge File Name Specify the ﬁle name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description...
Page 127 Understanding the printer menus Menu item Description Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Sharpness Adjust the sharpness in the scanned image. 1–5 (3*) Temperature Generate a bluer or redder output of the original document.
Page 128 Understanding the printer menus Flash Drive Print Menu item Description Number of Copies Set the number of copies. 1–9999 (1*) Paper Source Set the paper source for the print job. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Color Print a ﬂash drive ﬁle in color.
Page 129 Understanding the printer menus Menu item Description Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies • Between Copies offsets each copy of a print job if Collate is set to (1,2,3) Between Jobs (1,2,3).
Page 130: Network/Ports
Understanding the printer menus Menu item Description Blank Pages Print blank pages in a print job. Do Not Print* Print Note: An asterisk (*) next to a value indicates the factory default setting. Network/Ports Network Overview Menu item Description Active Adapter Specify the type of the network connection.
Page 131 Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Conﬁgure the wireless connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the wireless connection using the control panel.
Page 132 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 133 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 134 Understanding the printer menus Menu item Description Backup DNS Address Specify the backup DNS server addresses. Backup DNS Address 2 Backup DNS Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network.
Page 135 Understanding the printer menus Menu item Description Enable TLSv1.1 Enable the TLSv1.1 protocol. SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections. Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers that are attached to print servers.
Page 136 Understanding the printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1*...
Page 137 Understanding the printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Conﬁguration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Conﬁguration is set SHA256* to Compatibility.
Page 138 Understanding the printer menus Menu item Description LPD Timeout Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs. 0–65535 seconds (90*) LPD Banner Page Print a banner page for all LPD print jobs. Off* Note: A banner page is the ﬁrst page of a print job used as a separator of print jobs and to identify the originator of the print job...
Page 139 Understanding the printer menus Menu item Description Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server. 1–299 (3*) Note: An asterisk (*) next to a value indicates the factory default setting. ThinPrint Menu item Description Enable ThinPrint Print using ThinPrint.
Page 140 Understanding the printer menus Menu item Description Enable USB Port Enable the front USB drive port. Note: An asterisk (*) next to a value indicates the factory default setting. Restrict external network access Menu item Description Restrict external network Restrict access to network sites. access Off* External network address...
Page 141 Understanding the printer menus Menu item Description Options Set the printer to process PDF ﬁles as an image for faster printing. Always Print As Image Off* Note: An asterisk (*) next to a value indicates the factory default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network.
Page 142: Security
Understanding the printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Note: Some menu items appear only when a hard disk is installed. Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks...
Page 143 Understanding the printer menus Menu item Description Administrative Menus Control access to the printer menu settings. Security Menu Network/Ports Menu Paper Menu Reports Menu Function Conﬁguration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration...
Page 144 Understanding the printer menus Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server. Off* Remote Syslog Server Specify the remote syslog server. Remote Syslog Port Specify the remote syslog port.
Page 145 Understanding the printer menus Menu item Description Severity of Events to Log Specify the priority level cutoff for logging messages and events. 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑...
Page 146 Understanding the printer menus Menu item Description Digitally Sign Exports Add a digital signature to each exported log ﬁle. Off* Clear Log Delete all audit logs. Export Log Export a security log to a ﬂash drive. Syslog (RFC 5424) Syslog (RFC 3164) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 147 Understanding the printer menus Menu item Description Repeat Job Expiration Set the expiration time for a print job that you want to repeat. Off* 1 Hour 4 Hours 24 Hours 1 Week Verify Job Expiration Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.
Page 148 Understanding the printer menus Erase Temporary Data Files Menu item Description Stored in onboard memory Delete all ﬁles stored on the printer memory. Off* Stored on hard disk Delete all ﬁles stored on the printer hard disk. 1 Pass Erase* Note: This menu item appears only when a printer hard disk is installed.
Page 149: Reports
Understanding the printer menus Menu item Description Minimum Password Length Specify the password length. 0–32 Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus. Device Menu item Description...
Page 150: Help
Understanding the printer menus Shortcuts Menu item Description All Shortcuts Print a report that lists the shortcuts that are stored in the printer. Fax Shortcuts Copy Shortcuts E‑mail Shortcuts FTP Shortcuts Network Folder Shortcuts Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs.
Page 151: Troubleshooting
Understanding the printer menus Menu item Description Moving Guide Provides information about moving, locating, or shipping the printer Print Quality Guide Provides information about solving print quality issues Scan Guide Provides information about scanning a document and conﬁguring the settings Supplies Guide Provides information about ordering supplies Troubleshooting...
Page 152: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 153: Encrypting The Printer Hard Disk
Securing the printer Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks. Encrypting the printer hard disk This process erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption.
Page 154 Securing the printer • The printer is removed from your premises for service. • The printer is sold to another organization. Disposing of a printer hard disk • Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data •...
Page 155: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Setting up e‑mail alerts Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.
Page 156: Networking
Maintaining the printer Adjusting the default headphones volume Headphones volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset. From the control panel, select Settings > Device > Accessibility > Headphone Volume. Select the volume.
Page 157 Maintaining the printer Notes: • To know the IP address, see the documentation that came with your access point. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Access the WPS settings. For more information, see the documentation that came with your access point. Enter the eight‑digit PIN, and then save the changes.
Page 158: Setting Up Serial Printing (Windows Only)
Maintaining the printer Changing the printer port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the conﬁguration. • If the computers are conﬁgured to use the network name instead of an IP address, then do not change the conﬁguration.
Page 159: Cleaning Printer Parts
Maintaining the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 160 Maintaining the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass...
Page 161 Maintaining the printer • Scanner glass pad Open door E.
Page 162 Maintaining the printer Wipe the following areas: • ADF glass in door E...
Page 163 Maintaining the printer • ADF glass pad in door E Close the door, and then close the scanner cover.
Page 164: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 165 High yield regular toner cartridges Cyan 82K0H20 Magenta 82K0H30 Yellow 82K0H40 Extra high yield regular toner cartridge Black 72K0X10 Lexmark CX827 Return Program cartridges Item United States European Rest of Latin America Rest of Asia Australia and and Canada Economic Europe, Paciﬁc...
Page 166 Maintaining the printer Lexmark XC6152 and XC6153 Return Program cartridges Item Worldwide Latin America Black 24B6511 24B2454 Cyan 24B6508 24B2154 Magenta 24B6509 24B2155 Yellow 24B6510 24B2421 Ordering a photoconductor unit Item Part number Photoconductor unit (1 pack) 72K0P00 Photoconductor unit (3 pack)
Page 167 Maintaining the printer Item Part number Yellow developer unit 72K0D40 Ordering staple cartridges Item Part number Staple cartridges 25A0013 Ordering a waste toner bottle Item Part number Waste toner bottle 72K0W00 Conﬁguring supply notiﬁcations Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 168: Replacing Parts And Supplies
Maintaining the printer Replacing parts and supplies Replacing a developer unit Open door A. Remove the waste toner bottle.
Page 169 Maintaining the printer Remove the imaging unit. Remove the developer unit. Unpack the new developer unit, and then remove the packing material. Insert the new developer unit.
Page 170 Maintaining the printer Insert the imaging unit. Insert the waste toner bottle. Close door A. Replacing the fuser Turn off the printer. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 171 Maintaining the printer Remove the fuser. Unpack the new fuser. Clean the fuser lens using the cotton swab that came with the package.
Page 172 Maintaining the printer Insert the new fuser until it clicks into place. Close door B. Turn on the printer. Replacing a photoconductor unit Open door A.
Page 173 Maintaining the printer Remove the waste toner bottle. Remove the imaging unit. Remove the photoconductor unit.
Page 174 Maintaining the printer Unpack the new photoconductor unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 175 Maintaining the printer Replacing an imaging unit Open door A. Remove the waste toner bottle.
Page 176 Maintaining the printer Remove the imaging unit. Unpack the new imaging unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 177 Maintaining the printer Insert the waste toner bottle. Close door A. Replacing a toner cartridge Open door A. Remove the toner cartridge. Unpack the new toner cartridge.
Page 178 Maintaining the printer Insert the new toner cartridge until it clicks into place. Close door A. Replacing the pick roller Replacing the pick roller in the 550‑sheet tray or envelope tray Turn off the printer. Remove the tray.
Page 179 Maintaining the printer Remove the pick roller. Unpack the new pick roller.
Page 180 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 181 Maintaining the printer Replacing the pick roller in the 2200‑sheet tray Turn off the printer. Pull out, and then unlock the tray. Remove the tray. Remove the pick roller. Unpack the new pick roller.
Page 182 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 183 Maintaining the printer Replacing the separator pad Pull out the tray. Remove the separator pad. Unpack the new separator pad. Insert the new separator pad until it clicks into place. Insert the tray.
Page 184 Maintaining the printer Replacing the waste toner bottle Open door A. Remove the waste toner bottle. Unpack the new waste toner bottle. Insert the new waste toner bottle. Close door A.
Page 185 Maintaining the printer Replacing the transfer belt Turn off the printer. Open door A. Remove the waste toner bottle.
Page 186 Maintaining the printer Open door A1. Remove the transfer belt. Unpack the new transfer belt, and then remove the packing material. Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the transfer belt.
Page 187 Maintaining the printer Insert the new transfer belt until it clicks into place. Close door A1. Insert the waste toner bottle. Close door A . Turn on the printer.
Page 188 Maintaining the printer Replacing the transfer roller Open door B. Remove the transfer roller. Unpack the new transfer roller. Note: Do not remove the white packing material.
Page 189 Maintaining the printer Insert the new transfer roller. Remove the white packing material. Close door B.
Page 190 Maintaining the printer Replacing the ADF pick roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF pick roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 191 Maintaining the printer Unpack the new ADF pick roller. Insert the new ADF pick roller until it clicks into place. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 192 Maintaining the printer Replacing the ADF feed roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF feed roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 193 Maintaining the printer Unpack the new ADF feed roller. Insert the new ADF feed roller until it clicks into place. Insert the ADF pick roller cover until it clicks into place. Close door D. Turn on the printer.
Page 194 Maintaining the printer Replacing the ADF separator roller Turn off the printer. Open door D. Remove the ADF separator roller cover. Remove the ADF separator roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 195 Maintaining the printer Unpack the new ADF separator roller. Insert the new ADF separator roller until it clicks into place. Insert the ADF separator roller cover until it clicks into place. Close door D. Turn on the printer. Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher Open door C.
Page 196 Maintaining the printer Open door G. Remove the staple cartridge. Unpack the new staple cartridge.
Page 197 Maintaining the printer Insert the new staple cartridge until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge holder in the staple ﬁnisher Open door C.
Page 198 Maintaining the printer Open door G. Pull out the staple cartridge holder.
Page 199 Maintaining the printer Remove the staple cartridge. Unpack the new staple cartridge holder. Insert the staple cartridge until it clicks into place.
Page 200: Storing Supplies
Maintaining the printer Insert the staple cartridge holder until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Storing supplies Choose a cool, clean storage area for the printer supplies.
Page 201: Saving Energy And Paper
Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Conﬁguring the power save mode settings Sleep mode From the home screen, touch Settings >...
Page 202: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 203: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 204: Identifying Jam Locations
Clearing jams • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...
Page 205: Paper Jam In Trays
Clearing jams Paper jam in trays Pull out the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Open the tray cover.
Page 206: Paper Jam In The Multipurpose Feeder
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the tray cover. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments.
Page 207: Paper Jam In The Automatic Document Feeder
Clearing jams Close door B. Flex, fan, and align the paper edges before loading. Reload paper. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open door D. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 208 Clearing jams Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Close door D.
Page 209: Paper Jam In The Standard Bin
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door E and the scanner cover. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments.
Page 210: Paper Jam In Door B
Clearing jams Close door B. Paper jam in door B Paper jam in the fuser Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 211 Clearing jams Open the fuser access door. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 212 Clearing jams Close door B. Paper jam in the duplex unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 213: Paper Jam In The Finisher Bin
Clearing jams Open the duplex cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the duplex cover and door B. Paper jam in the ﬁnisher bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 214 Clearing jams Open door C. Open door F. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 215: Staple Jam In Door G
Clearing jams Close doors F and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Staple jam in door G Open door C.
Page 216 Clearing jams Open door G. Pull out the staple cartridge holder.
Page 217 Clearing jams Lift the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. Close the staple guard.
Page 218 Clearing jams Insert the staple cartridge holder. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
Page 219: Troubleshooting
Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Turn on the printer. Check if the printer is on. Is the printer on? Step 2 Go to step 3. Type the correct printer IP address in Make sure that the printer IP address is correct.
Page 220 Troubleshooting Action Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read ﬂash drive Action Step 1 Go to step 2. Wait for the printer to ﬁnish processing the Check if the printer is not busy processing another print, copy, other job.
Page 221: Hardware Options Problems
Troubleshooting Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 4.
Page 222 Troubleshooting Internal solutions port does not operate correctly Action Step 1 Go to step 3. Go to step 2. Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Is the ISP listed in the Installed Features list? Step 2 The problem is Go to step 3.
Page 223: Issues With Supplies
Troubleshooting Defective ﬂash detected Try one or more of the following: • Replace the defective ﬂash memory. • From the printer control panel, select Continue to ignore the message and continue printing. • Cancel the current print job. Not enough free space in ﬂash memory for resources Try one or more of the following: •...
Page 224 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 225: Paper Feed Problems
Troubleshooting Paper feed problems Envelope seals when printing Action Step 1 Go to step 2. The problem is solved. Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the ﬂaps. Send the print job.
Page 226 Troubleshooting Paper curl Action Step 1 Go to step 2. The problem is solved. Adjust the guides in the tray to the correct position for the paper loaded. Print the document. Is the paper curled? Step 2 Go to step 3. The problem is solved.
Page 227 Troubleshooting Tray linking does not work Action Step 1 The problem is Go to step 2. solved. Check if the trays contain the same paper size and paper type. Check if the paper guides are positioned correctly. Print the document. Do the trays link correctly? Step 2 The problem is...
Page 228: Printing Problems
Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the control panel, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type Set the correct paper size and type. Print the document. Do paper jams occur frequently? Step 3 Contact customer...
Page 229 Troubleshooting Action Step 2 The problem is Go to step 3. solved. The print job may contain a formatting error or invalid data. Delete the print job, and then send it again. Are the documents printed? Step 3 The problem is Go to step 4.
Page 230 Troubleshooting Slow printing Action Step 1 Go to step 2. The problem is solved. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3.
Page 231 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Make sure that the printer settings for texture and weight match the paper being loaded. From the home screen, touch Settings > Paper > Media Conﬁguration > Media Types. Note: Rough paper texture and heavy paper weight may print more slowly.
Page 232 Troubleshooting Action Step 3 The problem is Go to step 4. solved. Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
Page 233 Troubleshooting Action Step 5 Go to step 6. Insert the cables to the correct ports. Check if the cables connecting the printer and the computer are inserted to the correct ports. Are the cables inserted to the correct ports? Step 6 The problem is Go to step 7.
Page 234 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Check if the trays are linked. For more information, see “Linking trays” on page Print the document. Is the document printed from the correct tray? Print quality is poor Blank or white pages Note: Before solving the problem, print the quality sample pages to determine the missing color.
Page 235 Troubleshooting Dark print Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 236 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Replace textured or rough paper with plain paper. Print the document. Is the print too dark? Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity.
Page 237 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 238 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Print the document. Does gray or colored background appear on prints? Step 3 Contact customer...
Page 239 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Note: Make sure that the setting matches the paper loaded. Print the document. Are the margins correct? Light print Note: Before solving the problem, print the Print Quality Test Pages.
Page 240 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Turn off Color Saver. From the control panel, navigate to: Settings > Print > Quality > Color Saver Print the document. Is the print light? Step 4 Go to step 5. The problem is solved.
Page 241 Troubleshooting Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. Contact customer support. Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 2 Go to step 4.
Page 242 Troubleshooting Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Pull out the tray.
Page 243 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 244 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 245 Troubleshooting Action Contact customer The problem is solved. Depending on your operating system, specify the support. paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 246 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper source from the Printing Preferences or Print dialog. Print the document. Do horizontal dark lines appear on prints? Step 2 Go to step 3.
Page 247 Troubleshooting Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
Page 248 Troubleshooting Action Step 4 Contact customer The problem is support. solved. Replace the imaging unit, and then print the document. Do vertical dark lines appear on prints? Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting >...
Page 249 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 250 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Check if you are using the recommended paper type. Load the speciﬁed paper source with the recommended paper type. Print the document. Do vertical white lines still appear on prints? Step 3 Go to step 4.
Page 251: Color Quality Problems
Troubleshooting Action Step 1 Take note of the The problem is distance, and then solved. Using the Maintenance Defect Ruler page, measure the contact customer distance between the repeating defects on the affected color support or your page. service Replace the supply item that matches the measurement on the representative.
Page 252 Troubleshooting Modifying the colors in printed output From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction. In the Color Correction menu, touch Manual > Color Correction Content. Choose the appropriate color conversion setting. Object type Color conversion tables RGB Image...
Page 253 Troubleshooting How does the printer know what color to print? When printing a document, information describing the type and color of each object is sent to the printer and is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want.
Page 254: Faxing Problems
Troubleshooting Action Step 2 Contact customer The problem is support. solved. Perform Color Balance. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Balance. Adjust the settings. Print the document. Does the print appear tinted? Faxing problems Caller ID is not shown Action...
Page 255 Troubleshooting Action Step 4 The problem is Go to step 5. solved. Check the telephone wall jack. Connect the analog telephone directly to the wall jack. Listen for a dial tone. If you do not hear a dial tone, then use a different telephone cable.
Page 256 Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact customer solved.
Page 257: Scanning Problems
Troubleshooting Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects. For more information, see “Print quality is poor”...
Page 258 Troubleshooting Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
Page 259 Troubleshooting Scan job was not successful Action Step 1 The problem is Go to step 2. solved. Check the cable connections. Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. Resend the scan job. Is the scan job successful? Step 2 The problem is...
Page 260 Troubleshooting Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 261: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 262: Upgrading And Migrating
Application cards • Forms and Bar Code • PRESCRIBE • IPDS • Lexmark Internal Solutions Port (ISP) – MarkNet N8370 (802.11 a/b/g/n/ac Wireless Print Server) – IEEE 1284‑B Parallel Card – RS‑232C Serial Card Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 263 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Insert the memory card until it clicks into place. Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 264 Upgrading and migrating Unpack the internal solutions port (ISP) kit. Mounting bracket Thumbscrews If necessary, remove the printer hard disk.
Page 265 Upgrading and migrating Insert the bracket into the board until it clicks into place. Attach the ISP to the bracket.
Page 266 Upgrading and migrating If necessary, attach the hard disk to the ISP. Remove the hard disk bracket. Connect the hard disk to the ISP. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 267 Upgrading and migrating Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 268 Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 269 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 270 Upgrading and migrating If an internal solutions port (ISP) is installed, then do the following: Remove the hard disk bracket. Attach the hard disk to the ISP.
Page 271 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
Page 272 Upgrading and migrating Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not try to lift the printer and trays at the same time. Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet.
Page 273 Upgrading and migrating • Printer • Staple ﬁnisher Installing the staple ﬁnisher Turn off the printer. Open door C. Open door A.
Page 274 Upgrading and migrating Remove the paper bail. Remove the standard bin insert.
Page 275 Upgrading and migrating Remove the staple ﬁnisher connector cover. Unpack the staple ﬁnisher, and then remove the packing material. Insert the staple ﬁnisher until it clicks into place. Close doors A and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
Page 276 Upgrading and migrating Installing the keyboard tray Turn off the printer. Open door A. Remove the keyboard attach cover. Unpack the keyboard tray.
Page 277 Upgrading and migrating Attach the keyboard to the base. Insert the keyboard tray. Close door A. Turn on the printer.
Page 278: Software
From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. Adding available options in the print driver For Windows users Open the printers folder.
Page 279 Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 280: Notices
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 281 Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Page 282 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Page 283 ENERGY STAR ® Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Page 284 The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 285 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M03-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
Page 286 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 287 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Page 288 LEX-M03-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé...
Page 289 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 290 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 291 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 292 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 293 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 294 Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneﬁciaries of this limitation. Additional rights...
Page 295: Index
Index Index attaching cables 13 color correction 252 automatic document feeder color quality, troubleshooting activating Voice Guidance 25 (ADF) print appears tinted 253 adapter plug 56 using 45, 48, 59, 62 conﬁdential documents do not adding a shortcut available internal options 262 print 228 copy 47 avoiding paper jams 203...
Page 296 Index copying from documents, printing forwarding 61 selected tray 45 from a computer 38 holding 61 copying multiple pages from a mobile device 38 setting the schedule to send 60 onto a single sheet 47 fax darkness creating a Cloud Connector adjusting 61 proﬁle 21 fax destination shortcut...
Page 297 Index installing an internal solutions Lexmark Mobile Print port 263 using 38 ghost images appear on installing an optional card 267 LINE port 13 prints 236 installing optional trays 271 linking trays 30 Google Cloud Print installing options loading using 38...
Page 298 Index Information Sent to Lexmark 75 multipurpose feeder paper jam, clearing IPSec 136 loading 29 automatic document Job Accounting 88 feeder 207 Layout 83 duplex unit 210 Local Accounts 143 ﬁnisher bin 213 navigating the screen Login Restrictions 146 fuser 210 using gestures 26 LPD Conﬁguration 137...
Page 299 Push Button method 156 background 237 printer messages horizontal dark lines 245 Defective ﬂash detected 223 horizontal white lines 248 Non‑Lexmark supply 224 QR codes light print 239 Not enough free space in ﬂash adding 20 mottled print and dots 241...
Page 300 Index replacing the ADF separator Scanner maintenance required, slow printing 230 roller 194 use ADF Kit 224 SMTP server for e‑mail replacing the fuser 170 scanning conﬁguring 48 replacing the pick roller 178 to a Cloud Connector proﬁle 64 SMTP server for fax replacing the separator pad 183 to an FTP server 62 conﬁguring 50...
Page 301 Index toner darkness crooked print 242 genuine Lexmark supplies 164 adjusting 251 dark print 235 using Customer Support 21 toner easily rubs off 244 ghost images appear on using QR Code Generator 20 transfer belt prints 236 using the ADF...

This manual is also suitable for:

Xc6152 Xc6153 Cx820

Lexmark CX827 User Manual

Safety Information

Learning about the Printer

Setting up and Using the Home Screen Applications

Setting up and Using the Accessibility Features

Loading Paper and Specialty Media

Paper Support

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Securing the Printer

Maintaining the Printer

Clearing Jams

Troubleshooting

Upgrading and Migrating

Notices

Index

Quick Links

Troubleshooting

Related Manuals for Lexmark CX827

Summary of Contents for Lexmark CX827

This manual is also suitable for:

Table of Contents