Internet Support; Speak To A Support Representative - Epson PowerLite 4100 User Manual

Solving Problems
98

Internet Support

Visit Epson's support website at www.epson.com/support for
solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it's free.
This service is available 6
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
U.S.: (562) 276-4394, 6
■
through Friday.
Canada: (905) 709-3839, 6
■
through Friday.
Days and hours of support are subject to change without notice. Toll
or long distance charges may apply.
Before you call for support, please have the following information
ready:
■ Product name (PowerLite 4100, 4200W, or 4300)
Product serial number (located both on the projector and in the
■
projector's menu as described below)
Proof of purchase (such as a store receipt) and date of purchase
■
Computer or video configuration
■
Description of the problem
■
You can obtain the serial number from the projector's menu system:
Just press the button and highlight the
Menu
to 6 , Pacific Time, Monday through
AM PM
to 6 , Pacific Time, Monday
AM PM
to 6 , Pacific Time, Monday
AM PM
Info
menu.