Epson Stylus Pro 4000 Printer Manual page 122

122 | Solving Problems
Problem
Your print has gaps or
appears faint.
Your print appears
blurry or smeared.
Solution
Check the expiration date printed on each of the ink cartridges. If the cartridge is
too old, replace it as described on page 100.
Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
Run a nozzle check and cleaning cycle (see page 96).
Check the ink indicators and light and replace ink cartridges if your ink supply is low,
as described on page 100.
The paper thickness setting is not correct for the paper you're printing on. Use your
printer software (page 51 for Mac OS X, page 67 for Mac OS 9, or page 86 for
Windows) to choose the correct setting. When you're done printing with a custom
paper configuration, be sure to return the setting to standard (STD).
The platen gap setting is too wide. Use the Menu system to change the setting to
STANDARD, or to NARROW if printing on very thin paper. See page 39 for
instructions.
Make sure the Media Type setting in the printer software is correct for the media
you're printing on.
If you're printing on non-EPSON media, you may need to adjust the paper thickness
setting, drying time, or color density. Use your printer software (page 51 for Mac
OS X, page 67 for Mac OS 9, or page 86 for Windows) to choose the correct
setting. When you're done printing with a custom paper configuration, be sure to
return the setting to standard (STD).
Your paper doesn't meet the required specifications or wasn't stored in a dry,
humidity-free environment. Load new paper.
If you're using cut sheet media, make sure the printable side is face down in the
tray.
Ink has leaked into the paper path. Wipe the paper path area of the printer with a
soft, clean cloth. See page 111 for cleaning instructions.
Turn off High Speed in your Advanced settings.
The platen gap setting is too narrow. Use the control panel to change the setting to
WIDE or WIDER. See page 39 for instructions.
Run a nozzle check and cleaning cycle (see page 96).
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