Epson Stylus Pro 4000 Printer Manual
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Epson Stylus Pro 4000 Printer Manual

Epson stylus pro 4000: printer guide
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EPSON Stylus
Pro 4000
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PRINTER GUIDE

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Summary of Contents for Epson Stylus Pro 4000

  • Page 1 EPSON Stylus Pro 4000 ® PRINTER GUIDE ...
  • Page 2 SEIKO EPSON CORPORATION. The information contained herein is designed only for use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other printers.
  • Page 3 FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    1 Handling Paper and Other Media Selecting Media for Your Printer ......17 Using Cut Sheet Paper .
  • Page 6 Monitoring Your Print Job ....... 69 Checking Printer Status ....... . . 70 Selecting Configuration Options .
  • Page 7 Cleaning the Printer ........
  • Page 8 Printer Interfaces ........

  • Page 9: Introduction

    These symbols are used in this book: WARNINGS Cautions Notes Tips The Start Here sheet shows how to set up your printer and install the software. The video CD-ROM, Mastering Your Printer, offers expert advice on ® printing from Adobe Photoshop, performing basic operations.

  • Page 10: Options And Accessories

    ** Replaces the blade for the printer’s built-in cutter (see page 107). You can purchase optional equipment and software, ink cartridges, paper, and manuals from EPSON EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Check the EPSON Pro Graphics web site at http://prographics.epson.com for new accessories and options that may become available.

  • Page 11: Where To Get Help

    You’ll also need your printer serial number and proof of purchase. EPSON also provides technical assistance 24 hours a day through the World Wide Web. You can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

  • Page 12: Windows System Requirements

    • • • For USB connection: a compliant USB port and a shielded USB “AB” cable from Series A (computer) to Series B (printer), up to 10 feet long For IEEE 1394 (FireWire ® ) connection: a shielded IEEE 1394 cable up...

  • Page 13: Energy Star Compliance

    ENERGY STAR Compliance As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR Office Equipment program is a voluntary partnership with the computer and office equipment industry to promote...
  • Page 14 • that the print head is safely capped. Do not store paper or other material on top of the printer. Doing so can interfere with the paper sensors. Keep the entire system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones.

  • Page 15: Ink Cartridge Safety Instructions

    If the power cord or plug is damaged; if liquid has entered the printer; if the equipment has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance.
  • Page 16 Introduction...

  • Page 17: Handling Paper And Other Media

    The EPSON Stylus Pro 4000 prints on a variety of media, including roll Chapter 1: paper and cut sheets up to 17 inches wide. You can also use heavy stock, Handling such as posterboard up to 59 mil (1.5 mm) thick, via the straight-through Paper and paper path.

  • Page 18: Guidelines For Using Epson Media

    Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The EPSON Stylus Pro 4000 accepts sheets ranging from 8 × 10 inches to 17× 22 inches. Follow these additional guidelines for cut sheet paper: •...
  • Page 19 EPSON papers, which are specially designed for the inks used in the printer, Note: Check the EPSON Pro Graphics web site ensure high-quality results. The following table lists the product codes for (http://prographics.epson. the EPSON cut sheet media available for your printer.

  • Page 20: Cut Sheet Paper Paths

    Handling Paper and Other Media Cut Sheet Paper Paths In addition to the paper tray, two paper paths are available for manual feeding of special media. Make sure you use the correct paper path for EPSON media, as listed below: Paper tray • •...

  • Page 21: Loading Paper In The Paper Tray

    Loading Paper in the Paper Tray You can load up to 250 sheets of plain paper in the tray. The following table lists the paper tray capacity for various types and sizes of EPSON paper: EPSON cut sheet paper capacity...
  • Page 22 Handling Paper and Other Media Follow these steps to load cut sheets in the paper tray: 1. Make sure the printer is turned on, then press the Paper Source button until the sheet icon appears on the LCD display. 2. Extend the paper tray and paper tray cover.
  • Page 23 Handling Paper and Other Media 4. Flip up the paper guide roller and slide the edge guide all the way to the left. 5. Clean the inside of the paper tray to remove any dust. Dust may affect printout quality. 6.
  • Page 24 Handling Paper and Other Media 7. Load the sheets with the printable side down, in the portrait orientation Note: When you need to add sheets, first remove all the paper and then add to the stack that you removed. 8. Adjust the edge guide and length of the paper tray. (short edge first).
  • Page 25 Handling Paper and Other Media If you’re printing on letter size paper, raise the paper guide and push it against the end of the paper stack. 9. Flip the paper guide roller down onto the stack of paper. 1-25...
  • Page 26 Handling Paper and Other Media 10. Replace the paper tray cover and adjust its length. Note: Make sure the roll paper support on the paper tray cover is not raised. 11. Extend the paper tray cover if necessary to support your printouts. 1-26...

  • Page 27: Using The Front Manual Feed Slot

    19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot. This provides a straight-through paper path. Be sure to allow enough room behind the printer so the paper is not bent when it feeds into printing position.
  • Page 28 Handling Paper and Other Media 4. Insert the sheet face-up. 5. Push the sheet under the gray feed rollers. Gray feed rollers 6. Align the edge of the paper with the cover. For longer sheets, make sure you align the right edge of the sheet with the vertical mark on the tray cover, next to the arrow.
  • Page 29 7. Return the paper lever to the secured position. The printer automatically feeds the paper into printing position. 8. Extend the paper tray and cover if necessary to support the sheet as it comes out of the printer. Make sure the roll paper support is not raised. 1-29...

  • Page 30: Using The Top Manual Feed Slot

    Handling Paper and Other Media Using the Top Manual Feed Slot You must use the top manual feed slot for EPSON Premium Glossy Photo Paper and Velvet Fine Art Paper. You can also use this feed slot for other types of paper, as listed on page 20.

  • Page 31: Using Roll Paper

    Manually switching from one paper roll to another is a simple process. EPSON dealer for other media that may be Following is a list of the product codes for EPSON roll media available for available. the printer. Unless otherwise noted, these media have a 3-inch core and require the optional high-tension spindle.

  • Page 32: Roll Paper Guidelines

    Also choose this setting if you want to print a series of pages and keep them together for cutting later on. The following media (and other similar materials) do not work with the built-in cutter: Fine art paper (including EPSON Textured and UltraSmooth Fine • Art Paper) PremierArt Water Resistant Canvas for Epson •...

  • Page 33: Loading The Paper Onto The Spindle

    3. Slide the movable paper stop back onto the spindle and insert it into the Placing the Paper in the Printer Follow these steps to place the paper in the printer: 1. Open the roll paper cover. Handling Paper and Other Media spindle: end of the roll.
  • Page 34 Handling Paper and Other Media 2. Place the roll paper in the printer as shown. (The gray end of the spindle Note: To avoid feeding 3. Make sure the printer is turned on, then press the excess paper, make sure you don’t select...
  • Page 35 Handling Paper and Other Media 5. Hold both sides of the paper and feed into the slot. 6. Feed the paper all the way through the printer until it is aligned with the mark on the paper tray cover. OTHER...
  • Page 36 Handling Paper and Other Media 7. Move the paper lever to the secured position. The printer automatically 8. Raise the roll paper support. Make sure the paper is on top of the guides. Note: The maximum length of roll paper you...

  • Page 37: Removing Paper From The Spindle

    2. If the paper is loaded for printing, push the paper lever back to the released position, then roll up the paper before removing it. 3. Remove the roll paper and spindle from the printer. 4. Set the spindle upright, with the gray end on the floor and the black end at the top.

  • Page 38: Cutting Paper Manually With The Built-In Cutter

    Handling Paper and Other Media 3. To remove the adapters, press on the four tabs. Cutting Paper Manually with the Built-in Cutter When you’re not using the auto cut setting, you need to cut the paper manually by pressing the button after your print job is finished. You can use the button for most types of paper.

  • Page 39: Printing Trim Lines

    Menu 7. Press the Pause button to exit the menu. You can also specify trim lines from your printer driver software. For instructions, see page 53 (Mac OS X), page 61 (Mac OS 9), or page 82 (Windows). Adjusting the Platen Gap for Thick or Thin Paper When you print on unusually thick or thin paper, you may need to adjust the platen gap setting.

  • Page 40: Optimizing The Settings For Your Paper

    However, you may want to fine-tune how the printer handles various media—especially if you use non-EPSON paper or a paper not supported by the driver. Use the paper configuration settings described below. If you’re printing on unusually thick or thin paper, you may also need to adjust the platen gap;...

  • Page 41: Creating Paper Configurations

    Handling Paper and Other Media Creating Paper Configurations To create a configuration for a specific paper type, make sure the paper you want to configure is loaded in the printer. Then follow these steps: 1. Press the button, then press the Menu appears on the display.

  • Page 42: Selecting Paper Configurations

    • EJECT ROLLER TYPE with non-EPSON media. You may need to experiment to determine the best setting for your paper. lets you print with non-EPSON media and avoid •...

  • Page 43: Printing With Epson Drivers For Macintosh

    Your EPSON Stylus Pro 4000 comes with drivers and utilities that let you Chapter 2: print and manage print jobs in non-PostScript Printing with ColorSync EPSON Drivers Photoshop or other applications, or in the driver itself. for Macintosh A color-managed workflow using Adobe Photoshop will give you the most accurate colors and best photographic output from your EPSON Stylus Pro 4000.

  • Page 44: Printing In Macintosh Os X

    Printing with EPSON Drivers for Macintosh Printing in Macintosh OS X Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to configure your connection and select the various media input types that you want to use.
  • Page 45 If you’re printing on cut-sheets, select the size of the paper loaded in • the printer. Then continue with step 7. If you’re using roll paper, EPSON recommends that you create a • custom paper size to make the best use of your paper. Click the...

  • Page 46: Borderless Printing

    Printing with EPSON Drivers for Macintosh Tip: To ensure that the 5. Click image is centered on the page, make the top and bottom margins the 6. Select same. 7. Choose the appropriate 8. Click Borderless Printing For true borderless printing on roll paper, you need to select either...

  • Page 47: Choosing Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 50.
  • Page 48 If your paper is not listed, check the instructions included with the paper, or look on the EPSON web site (http://prographics.epson.com). If you are using non-EPSON paper, choose the closest setting. You may have to experiment with different settings to determine which one is best for the media you’re using.
  • Page 49 Choose lower print quality for faster printing, or SuperPhoto - 2880dpi for best quality. 8. Choose any of the following: Printing with EPSON Drivers for Macintosh Color/B&W Photo photographic printing. Select Black or other non-photographic images. option as follows:...

  • Page 50: Choosing Color Management And Paper Configuration Options

    Printing with EPSON Drivers for Macintosh Continue with the instructions in the next section to select color management settings. If you are using the color management settings in Photoshop or another application, it is very important to turn off color management in the printer driver, as described on page 51.
  • Page 51 Note: You may need to 3. If you are using non-EPSON media and you need to fine-tune its change the Color Density setting if your color profile was created to optimize D-max and color gamut. 4. Select the correct settings to match your ICC profile. These settings Printing with EPSON Drivers for Macintosh •...

  • Page 52: Choosing Roll Paper Options

    Platen Gap thicknesses. lets you define the eject roller for printing on • Eject Roller Type non-EPSON media. You may need to experiment to determine the best setting for your paper. You see this screen: Select the Roll Paper Option page...

  • Page 53: Creating A Custom Preset And Printing

    1. Select may lose your settings. 2. After verifying that your settings are correct, select Printing with EPSON Drivers for Macintosh Auto Cut allows margin space at the top and bottom of each • Normal Cut image.

  • Page 54: Monitoring Print Jobs

    Printing with EPSON Drivers for Macintosh Caution: Do not open 3. Type a name, and click and close the Presets pull-down menu without 4. When you’re ready to print, click the Print button. typing a name, or you will lose your settings.

  • Page 55: Checking Ink Levels

    4. When you’re finished, close the print job window, then close Print Center/Printer Setup Utility. Checking Ink Levels The EPSON Printer Utility lets you check the levels of ink in the printer. You can also run maintenance utilities from this screen. See pages 96 to 97 for instructions.
  • Page 56 Printing with EPSON Drivers for Macintosh 3. Select your printer and click OK. You see the EPSON Printer Utility 4. Click the EPSON StatusMonitor icon. screen: The software checks the amount of ink remaining in the printer and displays the StatusMonitor window:...

  • Page 57: Sharing Your Printer On A Network

    Monitor, click Sharing Your Printer on a Network If the printer is connected to a Macintosh on a network, other computers on the network can also access the printer. 1. On the Macintosh to which the printer is connected, open Preferences >...

  • Page 58: Printing In Macintosh Os 9.X

    Printing with EPSON Drivers for Macintosh Printing in Macintosh OS 9.x Before you print, make sure you have installed the EPSON printer driver and utilities from the CD-ROM. You also need to select your printer in the Chooser. For instructions on installing and selecting the printer driver, see the Start Here sheet.

  • Page 59: Choosing Page Setup Options For Roll Paper And Borderless Printing

    • Centered application. You see the page setup dialog box: EPSON recommends creating a custom paper size that is slightly larger than the image size 2-59 Double-Sided (available only when...
  • Page 60 Printing with EPSON Drivers for Macintosh 3. Select one of the Roll Paper sizes from the 4. If you want to print borderless images, select Note: If your application has margin settings, make sure they’re turned off. After clicking customize, you see the custom page size window:...
  • Page 61 Note: These settings override settings made through the control panel. 8. After making your settings, click 9. Print your image. Printing with EPSON Drivers for Macintosh Auto Cut allows margin space at the top and bottom of each • Normal Cut image.

  • Page 62: Recommended Settings For Borderless Printing

    Printing with EPSON Drivers for Macintosh Recommended Settings for Borderless Printing For true borderless printing on roll paper, you can select either Expand clipped on the left and right edges, but you can minimize clipping by sizing your image according to the page width.

  • Page 63: Choosing Basic Print Options

    Once you have selected your page setup options, you need to select printing options. The EPSON driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 65.
  • Page 64 Printing with EPSON Drivers for Macintosh 5. Set the 6. Choose from the following buttons to access additional features: 7. When you’re finished choosing print options, click option as follows: Mode Click to have the printer driver analyze the contents of •...

  • Page 65: Choosing Advanced Print Options

    Media Type you selected. Choose lower print quality for faster printing, or SuperPhoto - 2880dpi for best quality. Printing with EPSON Drivers for Macintosh and then click Custom following: Print Quality to save ink •...
  • Page 66 Printing with EPSON Drivers for Macintosh 5. Choose any of the following: 6. Choose one of the following Color Management settings: Tip: If you turn off color management, you can use the Color Density setting to control the ink density. Click the Paper Config button.
  • Page 67 Printing with EPSON Drivers for Macintosh 7. If you are using non-EPSON media and you need to fine-tune its performance, click the Paper Config 8. Select the correct settings to match your ICC profile. These settings override any paper configuration settings you may have made using the printer’s control panel.

  • Page 68: Managing Print Jobs

    • Eject Roller Type non-EPSON media. You may need to experiment to determine the best setting for your paper. if you want to have your advanced settings Save Settings available for reuse. Then type a name for the group of settings and click .

  • Page 69: Monitoring Your Print Job

    Click to set priorities or print times for waiting print jobs Printing with EPSON Drivers for Macintosh print, click one of the following: to print before any Normal priority job • Urgent to print in the order the job is received •...

  • Page 70: Checking Printer Status

    • • • Checking Printer Status The Status Monitor utility lets you check the levels of ink in your printer and configure error messages and other features of printer operation. Follow these steps to check ink levels: 1. Click the 2.

  • Page 71: Selecting Configuration Options

    3. To recheck the ink level check, click the Status Monitor, click Selecting Configuration Options You can configure the way you want the printer to handle error and warning messages, ink level checks, and print file storage in the Configuration Settings dialog box. Follow these steps: 1.
  • Page 72 Temporary Spool folder let you select the folders on your hard disk that store the folder temporary files created when you send a job to the printer. Click the button to change the folder from the default folder shown. Select •...

  • Page 73: Sharing Your Printer On A Network

    6. Click the printer name and select the shared printer. Only printers on the current AppleTalk zone are available. 7. If a password box opens, enter the password for the printer and click 8. Turn background printing on and close the Chooser.
  • Page 74 Printing with EPSON Drivers for Macintosh 2-74...

  • Page 75: Printing With Epson Drivers For Windows

    Your Stylus Pro 4000 comes with drivers and utilities that let you print and Chapter 3: manage print jobs in non-PostScript mode. ICC profiles are included, so Printing with you can use the color management features in Photoshop or other EPSON Drivers applications, or in the driver itself.

  • Page 76: Choosing Basic Print Options

    EPSON driver and utilities from the CD-ROM. The driver offers automatic settings that optimize print quality and speed when you’re using EPSON media. You can also choose advanced settings for more control over your printer and color management options, as described on page 83.
  • Page 77 Printing with EPSON Drivers for Windows The settings followed by (250) wide sheets. Choose a setting without the print on smaller sheets. For EPSON UltraSmooth Fine Art Paper or PremierArt Water Resistant Canvas for Epson, choose the setting. Paper - Radiant White If your paper is not listed, check the instructions included with the paper, or check the EPSON web site (http://prographics.epson.com).

  • Page 78: Choosing Paper And Layout Options

    Printing with EPSON Drivers for Windows 6. When you’re finished choosing print options, click the Choosing Paper and Layout Options Note: Many application settings override settings in the printer driver. You can select a variety of settings for margins, orientation, paper saving, Always verify settings sizing your image, and double-sided printing.
  • Page 79 Printing with EPSON Drivers for Windows 3. If you want to print to the edges of the page, click that borderless printing applies only to the left and right sides of the page on cut sheets; margins are required at the top and bottom of the page.

  • Page 80: Choosing Roll Paper Options

    Printing with EPSON Drivers for Windows Choosing Roll Paper Options Note: Many application settings override settings Follow these steps to print on roll paper and select settings for borderless in the printer driver. Always verify settings printing and automatic cutting: to get the results you expect.
  • Page 81 5. Select the size of your image as the paper size. make the best use of your roll paper. Printing with EPSON Drivers for Windows Choose Auto Expand Retain Size enlarges your image (up to 3%) to fit the size of the •...

  • Page 82: Borderless Printing

    Printing with EPSON Drivers for Windows 6. If you are printing with margins, set the following options: Note: Select Landscape 7. Make the settings you want for when you want to rotate your image 90°. 8. If you want to reduce or enlarge your image, click the 9.

  • Page 83: Choosing Advanced Print Options

    If you are using color management setttings in Photoshop or another application, it is very important to access the advanced settings and turn off color management in the printer driver, as described on page 85. 1. Follow steps 1 through 4 beginning on page 76.
  • Page 84 Printing with EPSON Drivers for Windows Note: The Print Quality 3. If necessary, you can change your settings available depend on the Media Type you 4. Choose one of the following selected. Choose lower print quality for faster printing, or SuperPhoto - 2880dpi for best quality.
  • Page 85 86. 7. If you are using non-EPSON media and you need to fine-tune its Printing with EPSON Drivers for Windows lets you specify individual values for adjusting •...
  • Page 86 • Drying Time per Print Head Pass non-EPSON media and avoid smearing the ink. You can make the print head wait up to 5 seconds after each pass to allow ink to dry. •...

  • Page 87: Managing Print Jobs

    • Eject Roller Type non-EPSON media. You may need to experiment to determine the best setting for your paper. 8. Click if you want to have your advanced settings Save Settings available for reuse.

  • Page 88: Setting Monitoring Preferences And Optimizing Print Speed

    Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by other users who share the printer. You can also use the Speed and Progress utility to improve printing speed.
  • Page 89 Printing with EPSON Drivers for Windows 3. Select from the following options: • High Speed Copies same document using hard disk space as a cache. If you have multiple hard drives, you can select a different drive to spool to.

  • Page 90: Sharing Your Printer On A Network

    9. Click Sharing Your Printer on a Network If your printer is connected to a computer on a network, other computers on the network can also access the printer. Follow these instructions for sharing your printer in Windows XP. If you’re using a different version of Windows, see the electronic Reference Guide for instructions.
  • Page 91 Printing with EPSON Drivers for Windows 3. Install the printer driver from the software CD-ROM on the other computers that will access the printer over the network. 4. On each computer that will access the printer, click . Right-click the printer icon and select and Faxes 5.
  • Page 92 7. In the Port Name box, type the name of computer that is connected to 8. Close the Printer Ports window to return to the Ports tab. Make sure the the printer and the name of the shared printer (as shown below), then click new port is added and the check box is selected.

  • Page 93: Maintaining And Transporting The Printer

    The EPSON Stylus Pro 4000 requires very little maintenance to keep Chapter 4: working its best. This chapter describes the following routine procedures: Maintaining • Transporting • the Printer • • • • • • • • In addition to the features described in this chapter, you can also use the SelecType menu system on the printer to fine-tune a variety of printer settings.

  • Page 94: Checking Printer Status And Part Life

    You can either print out a status check, or you can view the printer’s status on the LCD panel. Printing Status Information...

  • Page 95: Viewing Status Information

    Maintaining and Transporting the Printer Viewing Status Information To view printer status information instead of printing it, follow these steps: 1. Press the button. You see Menu 2. Press the button until you see . You see Menu VERSION 3. Do one of the following: To check the firmware version, press •...

  • Page 96: Checking And Cleaning The Print Head

    E*** = 40–21% = 20–11% = less than 10% ink or service life remaining Pause button to exit the menu. Mac OS X: Open the EPSON Printer Utility in your Applications • folder. Select , and click SPro 4000 Mac OS 9.x: Select , then click the •...
  • Page 97 Nozzle Check 4. Click and follow the instructions on the screen. Auto The nozzle check pattern is printed and automatically read. If the printer finds clogged nozzles, it runs a cleaning cycle. 4-97 and select . Double-click Control Panel , then double-click...

  • Page 98: Running A Power Cleaning Cycle

    1. Print a nozzle check to make sure the print head needs cleaning, as Caution: Don’t run a 2. Make sure the printer is ready and the red B ink light on the printer’s cleaning cycle while thick media is loaded in the printer.

  • Page 99: Aligning The Print Head

    (page 96). This ensures that the print head alignment patterns print correctly. Follow these steps to align the print head using the control panel: 1. Make sure the printer is turned on. Then load EPSON Enhanced Matte Tip: To properly align the print head, you can use...

  • Page 100: Replacing Ink Cartridges

    It takes about 7 minutes to run the automatic uni-directional head alignment. The printer’s white beam sensor reads the alignment pattern and adjusts the printer automatically. Make sure you don’t open the top cover or turn off the printer during this process.
  • Page 101 You can install any combination of 110 ml and 220 ml cartridges. It’s a good idea to keep a set of empty 110 ml cartridges on hand at all times in case you need to ship the printer. Maintaining and Transporting the Printer 3sec.
  • Page 102 * When using these cartridges, you must leave the ink compartment door open. To order EPSON ink cartridges, contact your dealer or call EPSON at (800) 873-7766. You can also order directly from the EPSON Store at www.epsonstore.com (U.S. only). In Canada, please call (800) 463-7766 for dealer referral.
  • Page 103 WARNING: Do not shake the empty cartridge, or ink may leak out. If ink gets on 4. Remove the empty ink cartridge from the printer. Make sure you save your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.
  • Page 104 Maintaining and Transporting the Printer 7. Hold the cartridge with the arrow pointing toward the printer. Then Note: If you can’t insert the cartridge smoothly, you may have the wrong cartridge. Check the package and product code. If the B ink light...

  • Page 105: Performing Additional Maintenance Tasks

    Performing Additional Maintenance Tasks In addition to running a power cleaning cycle and replacing the cutter blade, you can use the Maintenance menu to set the printer’s date and time. You can also use the maintenance mode to change printer defaults and run special procedures.
  • Page 106 To return all control panel settings to their default values, press the • button until you see button to display Menu the default settings. P Power button. Press the P Power button again to turn on the printer in the normal operating mode. 4-106 Pause button, button. . Then press...

  • Page 107: Replacing The Paper Cutter Blade

    See page 95 for instructions. You can obtain a new cutter blade from EPSON (part number C12C815291). Make sure the printer is on, then follow these steps to replace the blade: 1.
  • Page 108 Maintaining and Transporting the Printer 6. When 7. Release the side pin and carefully remove the cutter blade. WARNING: The blade is sharp. Be careful when removing it. 8. Insert the new cutter as shown. is displayed on the LCD, hold down the side REPLACE CUTTER pin as shown and turn the latch to the right.

  • Page 109: Replacing The Maintenance Tank

    (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. Replacement tanks are available from EPSON (part number C12C890071). Maintaining and Transporting the Printer The cutter moves to the home position. appears on the LCD panel. When the tank is...
  • Page 110 Maintaining and Transporting the Printer Follow these steps to replace the tank: 1. Make sure the printer is not printing or performing any other operations 2. If you are using 220 ml ink cartridges, remove the four cartridges from 3. Place your hand under the right ink compartment and gently pull out...

  • Page 111: Cleaning The Printer

    To keep your printer working at its best, you should clean it several times a year. To avoid damaging the components as well as 1. Make sure the printer is turned off and all its lights are off. Then unplug the case, never use alcohol or thinners to clean the printer.

  • Page 112: Preparing The Printer For Shipment

    • are using 220 ml cartridges, remove them and install 110 ml cartridges. If you have the original cartridges that came with the printer (even if they are empty), install them before shipping the printer. To store partially used cartridges removed from the printer, tape over the needle valve hole and place each cartridge in a separate, resealable plastic bag.

  • Page 113: Setting Up The Printer After Transportation

    5. Turn off the printer and unplug the power cord. Caution: Do not turn off the printer by unplugging 6. If you need to ship the printer, you must repack it using the original box it or turning off a power strip. You will not be able...

  • Page 114: Windows

    5. Click 6. Click 7. On the installer screen, click the arrow in the Easy Install list at the top 8. If you want to reinstall your printer software, restart your Macintosh. Tip: Check the EPSON Pro Graphics website at http://prographics.epson.

  • Page 115: Solving Problems

    This chapter provides instructions for the following: • • • • • • Diagnosing Problems The EPSON Stylus Pro 4000 includes a number of ways to help you diagnose problems: • • • • Diagnosing problems Checking error messages and lights...

  • Page 116: Checking Error Messages And Lights

    You’re using the wrong Press the printer driver. seconds to cancel the print job. Make sure you installed the correct driver for your printer. Damaged data was Press the sent to the printer. seconds to cancel the print job.
  • Page 117 Pull the lever or levers down to lock the ink are raised. cartridges. A printer part will need Note the code number and contact EPSON as to be replaced soon. described on page 11. The maintenance tank Make sure you have a replacement is almost full.
  • Page 118 Response Head cleaning did not Run the head cleaning utility again. If the clear the nozzles. nozzles are still clogged, contact EPSON. Wrong interface card Turn off the printer and remove the card. See installed. the documentation that came with the card.
  • Page 119 An error has occurred. Note the error number, then turn the printer off and back on. If the message remains, contact EPSON as described on page 11. Ink cartridge chip error. Remove and reinstall the ink cartridge. If the message remains, replace the cartridge.

  • Page 120: Improving Print Quality

    Choose a higher resolution, such as SuperPhoto - 2880dpi. If you’re using a third-party RIP and non-EPSON media, see if the RIP provides a method for adjusting the paper feed. Try adjusting your paper configuration settings (page 51 for Mac OS X, page 67 for Mac OS 9, or page 86 for Windows).
  • Page 121 (Mac OS X), page 66 (Mac OS 9), or page 85 (Windows). Adjust the Color Density setting in the Paper Configuration utility. If you’re using a third-party RIP or non-EPSON media, custom color profiles will give you the best color reproduction.
  • Page 122 If you’re printing on non-EPSON media, you may need to adjust the paper thickness setting, drying time, or color density. Use your printer software (page 51 for Mac OS X, page 67 for Mac OS 9, or page 86 for Windows) to choose the correct setting.

  • Page 123: Solving Operational Problems

    Make sure the Media Type setting in your printer software is correct for the media you’re printing on. If you’re printing on non-EPSON media, you may need to adjust the paper thickness setting or drying time. Use your printer software (page 51 for Mac OS X, page 67 for Mac OS 9, or page 86 for Windows) to choose the correct setting.
  • Page 124 Follow the instructions beginning on page 113 to uninstall your printer software. Then locate your printer software CD-ROM and reinstall the software. You can also download and install the latest driver for Macintosh or Windows from the EPSON website at http://prographics.epson.com.

  • Page 125: Solving Miscellaneous Printing Problems

    See the on-screen SP 4000 Reference Guide for more information. Your image is inverted. Turn off the Flip Horizontal setting in your printer software. See page 49 (Mac OS X) page 66 (Mac OS 9) or page 84 (Windows) for instructions.

  • Page 126: Solving Paper Problems

    Add RAM to your system. If you’re using Macintosh, turn off background printing. If you want to continue using background printing, select EPSON Monitor IV (Mac OS 9) and increase its memory requirements. Consider upgrading your system to support a faster connection to the printer: either IEEE 1394 FireWire or USB 2.0.

  • Page 127: Clearing Roll Paper Jams

    Make sure the platen gap setting is correct for the paper or media you’re printing on. See page 39 for more information. If you’re not using EPSON media, make sure you use a paper configuration to adjust for the paper’s thickness and drying time (see page 41).
  • Page 128 Solving Problems 2. Cut the paper at the paper insertion slot, and remove the roll paper. 3. Remove the jammed paper from the front or back of the printer. Caution: Be careful not 4. If necessary, open the top cover and remove the jammed paper.

  • Page 129: Clearing Paper Tray Jams

    Clearing Paper Tray Jams If paper gets jammed while feeding from the tray, follow these steps to clear 1. Turn off the printer and release the paper lever. 2. Remove the paper tray. 3. Carefully pull out the jammed paper.
  • Page 130 Solving Problems 4. If paper is still jammed in the printer, open the top cover and remove it. 5. If paper is jammed around the rear cover, remove the cover by squeezing the square knobs and pulling the cover off the printer.

  • Page 131: Clearing Paper Jams From The Manual Feed Slots

    Clearing Paper Jams from the Manual Feed Slots If paper is jammed in the front or rear manual feed slots, follow these steps to clear it: 1. Turn off the printer and release the paper lever. 5-131...
  • Page 132 2. Remove the paper tray. 3. Carefully pull out the jammed paper. 4. If you can’t reach the paper from the front, remove it from the back of the printer. 5. Press and hold the Pause button if necessary to reset the printer. 5-132...

  • Page 133: A Installing The Optional Print Server Card

    You can purchase the print server card and other optional equipment and Server Card and supplies from EPSON at (800) 873-7766, or you can visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for deaer referral.

  • Page 134: Removing The Print Server Card

    Once the printer is connected to your network, you need to configure it. Turn on the printer and press the small black button on the back of the Ethernet card. Hold it down until the printer starts printing a series of status sheets.

  • Page 135: B Specifications

    18,000 pages (A1-size plain paper) cleaner, cap assembly) Cutter blade life Approximately 2,000 B0+ sheets (user replaceable) (EPSON media up to 4.33 mil thick); approximately 1,000 B0+ coated sheets Unidirectional/Bidirectional EPSON ESC/P 215 ± 10 milliseconds per 1/6-inch line 1/6 inch or programmable...

  • Page 136: Environmental

    Specifications Environmental Electrical Check the label on the back of your printer for voltage information. Dimensions Operation 50 to 95 °F Temperature (10 to 35 °C) Print quality guarantee: 59 to 77°F (15 to 25 °C) Humidity 20 to 80% RH...

  • Page 137: Operating Depth

    With tray fully extended and roll holder With tray fully extended, without roll holder Weight Boxed, with pallet Printer with tray and roll holder Printer without tray and roll holder Roll paper holder only Paper tray only Packing Dimensions and Weight...

  • Page 138: Safety Approvals

    Specifications Safety Approvals Media Roll Paper Cut Sheets Safety standards UL 60950, CSA 22.2 No. 60950 FCC part 15 subpart B, class B, CSA C108.8 class B Maximum roll width Maximum roll length Weight range Roll paper compatibility Maximum roll paper diameter Sizes Weight range...

  • Page 139: Printable Area

    Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
  • Page 140 Approximately 0.85 lb (385 g) lightfastness of color UltraChrome 4000 printer will be rated up to 100 years under glass on specific EPSON media. Data indicate the lightfastness of black and white UltraChrome images will be rated as greater than 100 years under glass on specific EPSON media.

  • Page 141: Index

    94 to 96 illustration, 116 ink levels, checking, 94 to 96, 101 lights, 116 to 119 messages, 116 to 119 monitoring printer, 116 to 119 restoring default settings, 105 status check, printing, 94 CR (carriage) motor, checking status, 94 to 96...
  • Page 142 Head unit (print head), checking status, 94 to 96 -142 Heavy media, cutting, 38 to 39 Height of printer, 136 to 137 Help, EPSON, 11 Hex dump, 105 to 106 High Speed Copies setting Mac OS 9, 72 Windows, 89...
  • Page 143 71 to 72 layout options, 58 to 61 managing print jobs, 68 to 72 Monitor IV, 69 to 70 monitoring printer, 68 to 72 network printing, 73 page setup options, 58 to 61 paper configuration options, 67 to 68...
  • Page 144 18 to 26 loading manually, 27 to 30 Mac OS 9 options, 58 to 61 Mac OS X options, 44 to 46 non-EPSON, 40 to 42 ordering, 19, 31 printable area, 139 problems, 126 to 132 removing from spindle, 37...
  • Page 145 Index Problems (continued) slow printing, 126 smeared prints, 122 to 123 Progress Meter, 87, 89 RAM, see Memory Registering non-EPSON media, 40 to 42 Requirements, system, 11 to 12 Resolution Mac OS 9, 65 Mac OS X, 49 maximum, 135...
  • Page 146 Mac OS 9, 70 to 71 Mac OS X, 55 to 57 Windows, 87 to 90 Storing printer, 111 to 113 Suction, 42, 52, 67, 86 Support, EPSON, 11 System requirements, 11 to 12 Technical support, 11 Temperature requirements, 136 Test Print menu, 94...
  • Page 149 Control Panel Lights and Buttons Power Button Pause light and button Hold for 3 seconds to cancel a print job or reset the printer. Ink light Left arrow or Paper Source button Hold for 3 seconds to cut roll paper after printing.

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