Enterasys SmartSwitch 6G302-06 Installation Manual page 58

Troubleshooting Checklist
Table 4-2 Troubleshooting Checklist (Continued)
Problem
Port(s) goes into
standby for no
apparent reason.
User parameters
(IP address,
Device and
Module name,
etc.) were lost
when the module
power was cycled
or the front panel
RESET button
was pressed.
4-6 Troubleshooting
Possible Cause
Loop condition detected.
1. Position of Mode switch
(7), NVRAM Reset,
was changed sometime
before either cycling
power or pressing the
RESET button, causing
the user-entered
parameters to reset to
factory default settings.
2. Clear NVRAM was set
through Local
Management.
Recommended Action
1. Verify that Spanning Tree is enabled.
Refer to Matrix E7 Series and
SmartSwitch 6000 Series Modules Local
Management User's Guide for the
instructions to set the type of Spanning
Tree Algorithm (STA).
2. Review the network design and delete
unnecessary loops.
3. If the problem continues, contact
Enterasys Networks for technical support.
1. Reenter the lost parameters as necessary.
Refer to the Matrix E7 Series and
SmartSwitch 6000 Series Modules Local
Management User's Guide for the
instructions to configure the device
through Local Management.
2. If the problem continues, contact
Enterasys Networks for technical support.