Table 4-2 Troubleshooting Checklist (Continued)
Problem
Cannot contact
the module
through in-band
management.
Possible Cause
IP address not assigned.
Port is disabled.
No link to device.
Recommended Action
Refer to the Matrix E7 Series and
SmartSwitch 6000 Series Modules Local
Management User's Guide for the IP address
assignment procedure.
Enable port. Refer to the Matrix E7 Series
and SmartSwitch 6000 Series Modules Local
Management User's Guide for instructions
to enable/disable ports.
1. Verify that all network connections
between the network management station
and the module are valid and operating.
2. If the problem continues, contact
Enterasys Networks for technical support.
Troubleshooting Checklist
Troubleshooting
4-5