Troubleshooting - Heath Zenith 6168 Manual

A. Chime does not sound:
• Red light on the sensor does not light.
– Check orientation of sensor battery (See diagram inside sensor for
correct battery orientation.)
– Check charge of sensor battery, replace if necessary.
• Red light on the sensor does light.
– Make sure sensor and chime codes are the same (see Figure 7).
– Make sure the plug-in chime has power going to it.
B. Chime sounds when not intended (false triggers): Chime is receiving
interference from another wireless device; change the code setting (see
Code Setting below).
C. Battery seems OK, but the chime does not work when installed:
• Do not mount the sensor on metal or near metal studs. This reduces the
sensor range. Use 1/4" to 1/2" (6 to 13 mm) wood shims to move the sen-
sor off the metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to sensor.
D. Code Setting:
WARNING: Disconnect chime unit from power source before
opening code access door. Close door and replace screw before
reconnecting to power.
It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Unplug chime from power source.
2. Open the cases and locate the jumpers on both the sensor and chime (see
Figure 7).
3. The sensor and chime both have eight different jumper locations. Jumper
positions 1 through 7 are used for setting the code.
200199-01

Troubleshooting

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