Troubleshooting Guide; Technical Service - Heath Zenith 5210 Manual

SYMPTOM POSSIBLE CAUSE
Light will not
1. Light switch is turned off.
come on.
2. Flood light is loose or burned out.
3. Fuse is blown or circuit breaker is turned off.
4. Daylight turn-off is in effect (recheck after dark).
5. Incorrect circuit wiring, if this is a new installation.
6. Re-aim the sensor to cover desired area.
Light comes on 1. Light control may be installed in a relatively dark
in daylight. location.
2. Light control is in Test (Set control switch to an
ON-TIME position).
Light comes on
1. Light control may be sensing small animals or
for no apparent automobile traffic (re-aim sensor).
reason. 2. Sensitivity is set too high (Reduce sensitivity).
Please call 1-800-858-8501 (English speaking only) for assistance
If you experience a problem, follow this guide. You may also want to visit our Web site at: www.hzsupport.com. If the
problem persists, call* for assistance at 1-800-858-8501 (English speaking only), 8:00 AM to 5:00 PM CST (M-F). You may
also write* to:
HeathCo LLC
P.O. Box 90045, Bowling Green, KY 42102-9045
ATTN: Technical Service
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and
Place of Purchase.
This is a "Limited Warranty" which gives you specific legal rights. You may also have other rights which vary from state to state or province to
province.
For a period of two years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge
to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are
not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This
warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only ACE
with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION
OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY
IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF ACE
FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR
PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.

TROUBLESHOOTING GUIDE

TECHNICAL SERVICE

before returning product to store.
No Service Parts Available for this Product
TWO YEAR LIMITED WARRANTY
assembled products and is not extended to other equipment and components that a customer uses in conjunction
®
SYMPTOM POSSIBLE CAUSE
Light stays on
1. A sensor is positioned too close to the lamp or
continuously.
pointed at nearby objects that cause heat to trig-
ger the sensor (Reposition the lamp away from the
sensor or nearby objects).
2. Light control is pointed toward a heat source like an
air vent, dryer vent, or brightly-painted heat-reflective
surface (Reposition sensor).
Light flashes 1. Heat or light from the lamp may be turning the light
on and off. control on and off (Reposition the sensor away from
the light).
2. Heat being reflected from other objects may be
affecting the sensor (Reposition sensor).
3. Light control is in the Test mode and warming up
(Flashing is normal under these conditions).
4
®
206441-01