Follett HCE/HME700A Operation And Service Manua
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Follett HCE/HME700A Operation And Service Manua

Follett HCE/HME700A Operation And Service Manua

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www.follettice.com
Following installation, please forward this manual
HCE/HME700A, HCE/HME700W, Ice Machines
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
230 V/50 Hz (Self-contained)
Operation and Service Manual
Serial Numbers After H58642
01021674R06

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Summary of Contents for Follett HCE/HME700A

  • Page 1 HCE/HME700A, HCE/HME700W, Ice Machines 230 V/50 Hz (Self-contained) Order parts online Operation and Service Manual www.follettice.com Serial Numbers After H58642 Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01021674R06 www.follettice.com...
  • Page 2 CAUTION! • This appliance should be permanently connected by a qualified person in accordance with application codes. • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. •...

  • Page 3: Table Of Contents

    Table of contents Welcome to Follett Corporation ..........................4 Specifications ................................. 5 Operation ................................. 7 Cleaning ................................7 Weekly exterior care ..........................7 Monthly condenser cleaning ........................7 Semi-annual evaporator cleaning ........................7 Service ................................... 12 Ice machine operation ........................... 12 Water system ..............................

  • Page 4: Welcome To Follett Corporation

    Before you begin After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary.

  • Page 5: Specifications

    To prevent back flow, do not connect drains. Separate drains for ice machine and condenser. Water shut-off recommended within 10 feet (3 m). Water supply must be treated by a scale-inhibiting filter (Follett item# 00130286). Ambient Air temperature 100 F/38 C max.

  • Page 6: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.

  • Page 7: Weekly Exterior Care

    • Wear rubber gloves and safety goggles (and/or face shield) when handling ice machine cleaner or sanitizer CAUTION • Use only Follett approved SafeCLEAN™ Cleaner (part #00132001) and NU-CALGON IMS-II or IMS-III SANITIZER (00979674). • Do not mix Cleaner and Sanitizer solutions together.
  • Page 8 Fig. 2 2. Mix 1 gallon (3.8L) 120 F (49 C) water and 7 ounces (198g) (one 7 ounce packet of Follett SafeCLEAN ice machine cleaner, part# 00132001). Locate cleaning cup. Fill until CLEANER FULL light comes on (Fig. 2).
  • Page 9 Fig. 5 5. Mix 1 gallon 120 F (49 C) water and 1.6 ounces (48ml) NU-CALGON IMS-II or IMS-III SANITIZER. Fill until CLEANER FULL light comes on (Fig. 5). Place one Sani-Sponge™ in remaining sanitizing solution and retain for Step 9. CLEANER FULL Note: Do not use bleach to sanitize or clean the...
  • Page 10 Fig. 7 Disconnect coupling as shown (Fig. 7). Note: Steps 8-11 must be completed before machine flushes and starts producing ice. Fig. 8 8. Using disposable food service grade gloves, insert dry Sani-Sponge™ (kit part# 00132068). Next, insert Sani-Sponge soaked in Nu-Calgon IMS-II or IMS-III sanitizer solution (from Step 5).
  • Page 11 Fig. 9 9. Remove and discard 16" (407mm) pusher tube (Fig. 9). Fig. 10 10. Reconnect coupling. When sanitizing cycle ends, machine will start producing ice. Press power switch ON. Ice pushes Sani-Sponges through tube (Fig. 10). Fig. 11 11. Place a sanitary (2 gallon or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes.

  • Page 12: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.

  • Page 13: Water System

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing rods extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: One of the longest probes is a common.

  • Page 14: Electrical System

    Electrical system ATTENTION! To prevent circuit breaker overload, wait 15 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...

  • Page 15: Error Faults

    Even cycling power will not reset a hard error. A soft error can either be automatically reset should the condition rectify, or if power is cycled. Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician.

  • Page 16: Wiring Diagram

    Wiring diagram...

  • Page 17: Compressor Data

    Compressor data Compressor current draw at 230 VAC Air/Water-cooled 60 F/15.5 C 70 F/21.1 C 80 F/26.7 C 90 F/32.2 C 100 F/37.8 C 4.13A 4.06A 4.08A 4.10A 4.45A Locked rotor amps: 31A @ 230V Gearmotor data Gearmotor current: 0.53A @ 230V Gearmotor torque-out (high amp) trip point: 0.9A @ 230V Locked rotor amps: 1A @ 230V Resistance of windings...

  • Page 18: Mechanical System

    Mechanical System Fig. 12 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 13 3. Unplug gear motor. Fig. 14 4. Remove shuttle housing: §...
  • Page 19 Fig. 15 5. Remove gear motor: § Remove gear motor insulation (Fig. 15.1). § Remove 1/4-20 screw, retainer, and spacer (Fig. 15.2). § Remove two 1/2" bolts (Fig. 15.3). § Pull gear motor from auger (Fig. 15.4). § Remove main housing insulation (Fig. 15.5). 6.
  • Page 20 Fig. 18 10. Press the lever on the back of the reservoir (Fig. 18.1) to release and remove the solenoid (Fig. 18.2). Fig. 19 11. Remove three screws to remove the reservoir insulation (Fig. 19). Fig. 20 12. Remove three screws to remove the reservoir (Fig. 20).

  • Page 21: Evaporator Reassembly

    Fig. 21 13. To remove the rear bushing, place the auger into the evaporator and use it to gently tap and dislodge the rear bushing housing (Fig. 21). Evaporator reassembly Fig. 22 1. Remove and inspect O ring seal. Replace if damaged in any way.
  • Page 22 Fig. 24 6. Install the reservoir insulation, tube clamp, and solenoid lever with three screws. Install solenoid. Fig. 25 1. Remove and inspect O ring seal. Replace if damaged in any way (Fig. 25.1). 2. Clean O ring groove. Lubricate O ring with petrol-gel and reinstall (Fig.
  • Page 23 Fig. 27 6. Install main housing: § Slide main housing onto auger shaft (Fig. 27.1). § Install main housing insulation (Fig. 27.2). § Use an allen wrench to install 3/16" allen screws (3) (Fig. 27.3). Fig. 28 Apply a coat of petrol-gel to the auger shaft. 8.
  • Page 24 Fig. 31 12. Insert screwdriver into groover of auger shaft and pry shaft outwards (Fig. 31.1). 13. Insert retainer into groove (Fig. 31.2), ensure that retainer is aligned with hole in spacer. Fig. 32 14. Install screw and tighten (Fig. 32.1). Fig. 33 15.
  • Page 25 Fig. 34 16. Install shuttle housing: § Install stream divider (Fig. 34.1). § Place shuttle housing and install two screws CONNECT (Fig. 34.2). BLACK § Plug in shuttle housing connections (Fig. 34.3). ORANGE § Connect vent tube (Fig. 34.4). Fig. 35 17. Plug in gear motor. §...

  • Page 26: Refrigeration System

    Refrigeration system Refrigerant pressure data Air-cooled condensers (air) Pressure (psig) discharge/suction 190/31 220/33 250/35 285/37 315/40 Water-cooled condensers (water) Pressure (psig) discharge/suction 215/29 215/31 215/33 215/35 Note: The water control valve is factory set to maintain ± psi discharge pressure @ /21 C water.

  • Page 27: Refrigerant Replacement Requirements

    R404A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.

  • Page 28: "Bin Full" Detection System

    “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.

  • Page 29: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 30 3. Replace water feed solenoid valve. 4. Replace PC board. 8. Service required. 1. 30,000 hour bushing check. 1. Call Follett technical service group at (877) 612-5086 or +1 (610) 252-7301. ATTENTION! To prevent circuit breaker overload, wait 15 minutes before restarting this unit.
  • Page 31 THIS PAGE INTENTIONALLY LEFT BLANK...

  • Page 32: Replacement Parts

    Replacement parts Order parts online www.follettice.com Evaporator assembly...
  • Page 33 Order parts online www.follettice.com Reference # Description Part # Tube, ice transport, molded 01006485 Shuttle assembly 01006253 Switch, shuttle 001006261 Compression nozzle 01048941 Chamber, expansion 01103589 Insulation (sold per foot) 204360 Auger hardware (includes screw, spacer, retainer) - S/N E03141 and after 01041474 Auger hardware (includes washer and 2 nuts) - before S/N E03141 01006493...
  • Page 34 Air-cooled assembly Order parts online www.follettice.com...
  • Page 35 Order parts online www.follettice.com Reference # Description Part # Condenser 01006394 Fan motor assembly - 230 V, 50/60 Hz 00130930 Electrical box support 00153635 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes insulation and (2) clamps) 01006360 Insulation, TXV 502830...
  • Page 36 Water-cooled assembly Order parts online www.follettice.com...
  • Page 37 Order parts online www.follettice.com Reference # Description Part # Electrical box support 00969925 Valve, water regulating 01006329 Union, water 202148 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 502724 Valve, expansion, thermal (includes insulation and (2) clamps) 01006360 Insulation, TXV 502830 Condenser, w/c...
  • Page 38 Electrical box Order parts online www.follettice.com...
  • Page 39 Order parts online www.follettice.com Reference # Description Part # Cover, electrical box, air/water-cooled 01006386 Board, control, 230 V, 50/60 Hz (includes stand-offs) 01026582 Stand-offs (set of 8) 00130906 Capacitor, compressor run - 230 V, 50/60 Hz 502837 Relay, compressor starting - 230 V, 50/60 Hz 502836 Contactor - 230 V, 50/60 Hz 00117010...
  • Page 40 Integration kit – top-mount and RIDE remote ice delivery Order parts online www.follettice.com Top mount configuration RIDE model configuration...
  • Page 41 307277 chute on dual-agitator Cornelius dispensers) Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207 Not shown Follett SafeCLEAN ice machine cleaner (case of 24 x 7oz packets) 00132001 Not shown Sani-Sponge kit 00132068 Not shown Integration kit, Vision...
  • Page 42 Skins assembly Order parts online www.follettice.com...
  • Page 43 Order parts online www.follettice.com Reference # Description Part # Grille, front 01006154 Front cover, air- & water-cooled 01006162 Tubing, water, 3/8" OD 502719 Fitting, water inlet 502924 Elbow, water inlet 502925 Coupling (includes O-ring) 00171207 O-ring 00144675 Bulkhead fitting 00171215 00145342 Hose clamp 500377...
  • Page 45 Le rogamos consulte el manual de instalación y de instrucciones adjunto, ya que es muy importante que la instalación se realice según las especificaciones de fábrica para que el equipo funcione a su máxima eficiencia. Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o pérdidas por causa de defecto de la máquina.
  • Page 46 Registrazione della garanzia e valutazione dell’attrezzatura Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue aspettative, in quanto il nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino pienamente le vostre esigenze! La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato.
  • Page 47 Garantiregistrering och utvärdering av utrustning Tack för att du köpt utrustning från Follett  ® . Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är att leverera produkter och tjänster av högt värde som gör dig helt nöjd! Studera medföljande installations- och bruksanvisning.
  • Page 48 11/12 Horizon, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett LLC. Chewblet, RIDE and Follett are registered trademarks of Follett LLC, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01021674R06 www.follettice.com...

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