Warranty Information - True Fitness TE900 Owner's Manual

CHAPTER 7: ADDITIONAL INFORMATION
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All TRUE® Fitness products are distributed by TRUE and are
warranted to the original registered product purchaser and the
parts of the TRUE product (the "Product") listed below, under
normal use and service, shall be free of manufacturing defects
in workmanship and materials only for the period of time
beginning from the original date of purchase set forth below:
Frame*
Drive Motor
Parts
Transcend Touchscreen
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Escalate Console
Electrical
Wear Items
Cosmetics
Labor
Parts
Motor
Cosmetics
Connectivity
Headphone Jack &
USB Port
Frame
The frame is warranted for defects in material and workmanship for
as long as the original purchaser owns the Product. The frame is
warranted for labor and freight (for parts shipped from TRUE) for two
years from date of purchase. * This limited warranty on the structural
frame does not include paint or coatings.
Drive Motor
The treadmill drive motor is warranted for defects in material and
workmanship for the life of the product with a two year labor warran-
ty. This limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation, failure to
follow instructions and warnings in owner's manual, accident, misuse,
and necessary maintenance.
Parts
The treadmill electrical parts and wear items are warranted for defects
in material and workmanship for ten years with two years labor war-
ranty. This limited warranty does not cover damage or equipment
failure resulting from or caused by improper assembly/installation,
failure to follow instructions and warnings in owner's manual, ac-
reasonable and necessary maintenance. This limited warranty will ap-
ply to but may not be limited to the treadmill elevation motor, upper
control board, deck, running belt and drive belt. *TRUE Fitness shall
not warrant the performance of the heart rate system on its products,
as the heart rate system performance varies, based on user's physiol-
Residential Limited Warranty
Lifetime
Lifetime
3 Years
3 Years
10 Years
10 Years
6 Months
2 Years
2 Years
6 Months
90 Days Parts,
No Labor
Truefitness.com / 800.426.6570 / 636.272.7100
TE900 Treadmills
ogy, age, method of use and other factors. *This limited warranty shall
not apply to Software version upgrades.
Cosmetics
The treadmill cosmetic parts are warranted for defects in material
and workmanship for six months with labor warranty to match the
parts warranty period. This limited warranty does not cover damage
or equipment failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner's
to provide reasonable and necessary maintenance. This limited war-
ranty will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, safety key and straddle covers.
Connectivity: Headphone jack and USB Port are warranted for defects
in material and workmanship for 90 days with no labor warranty.
Labor
Labor is covered for a period of two years from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires over 50 miles of travel may be subject to additional charges.
Reasonable and necessary maintenance includes proper lubrication of the
running deck and tread belt area as specified in the owner's manual. Failure to
maintain proper lubrication of the Product will void this Limited Warranty.
Claims Procedure:
TRUE Limited Warranty service may be obtained by contacting the authorized TRUE
dealer from whom the Product was purchased. If the dealer from whom the Product was
purchased is no longer an authorized TRUE dealer, then TRUE Limited Warranty service
may be obtained by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST)
NOTE: Warranty valid for USA and Canada only.
NOTE: Failure to register this product will result in no servicing or authorization of
parts to be shipped.
NOTE: Buying after-market products from a 3rd party will result in voided warranty.
NOTE: This product is intended for Residential use. If this product will not be used
in this particular setting, please contact TRUE as is warranty is void.
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