True Fitness TE900 Owner's Manual page 142

CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Malfunction Possible Cause
Transmitter belt contacts are not
making good contact with the skin
Contacts on the transmitter belt
are not moist
Heart rate is
Transmitter belt is not within 3 feet
displaying
(1 meter) of the heart rate receiver
erratically or not
The battery inside the transmitter
displaying
belt is depleted
Another user wearing a compatible
transmitter strap is within 3 foot (1
meter) of the unit
Environmental interference from
high voltage power lines
Environmental interference from
Heart rate is
computers
displaying
Environmental interference from
erratically or not
motor driven appliances
displaying
Environmental interference from
(continued)
cell or cordless phone
Environmental interference from
Wi-Fi router
Fault Code
Fault CN00: Corrupted
Console Configuration
Fault CN01: Internal
Fault
Fault CN02: Invalid
Console Configuration
Category Description
Corrupted brainboard
Console configuration - fails integrity
check
Console Math error - software
The product configuration data
has failed validation checks
Console
(incline ranges make no sense,
etc.)
TRUEfitness.com / 800.426.6570 / 636.272.7100
Corrective Action
Re-adjust the transmitter belt so that it is in full contact with
the skin
Moisten the contacts on the transmitter belt
Adjust your position on the belt so that you are within 3 feet (1
meter) of the console
replace the transmitter belt with a compatible transmitter belt
Move the units so that there is more space in-between units
Move the unit to another position within the room or move
the cause of the interference until heart rate reading are stable.
If the probable source of interference is plugged into the same
outlet move the suspect source to another outlet.
Cause
Corrupt software
Firmware and
software versions are
not compatible
Console Configure
incorrectly
Corrupt Software
Console Configure
incorrectly
Incline Motor out of
range
Loose Cable
Corrective Action
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
Power cycle
Re-configure console
Contact dealer or
TRUE service
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