True Fitness TE900 Owner's Manual page 144

CHAPTER 7: ADDITIONAL INFORMATION
TROUBLESHOOTING GUIDE (continued):
Fault CN24: BB Comm
Fault
Fault CN25: Firmware
Mismatch
Fault SP01: Belt Under
Speed
Fault SP02: Belt Over
Speed
Fault SP03: Belt Over
Accel
Fault SP04: No Speed
Signal
Fault IN01: Incline
Stall
SBC cannot communicate with
Console
Brainboard
Firmware on brainboard not
Console
compatible with SBC software
Tread motor rpm is below target
Speed
rpm
Tread motor rpm is higher than
Speed
target rpm
Tread belt speed increasing too
Speed
quickly
Speed sensor is not providing
Speed
speed data
Incline not moving when
Incline
commanded
TRUEfitness.com / 800.426.6570 / 636.272.7100
Console
Corrupt software
Firmware and
software versions are
not compatible
High Belt Deck
Friction
High belt tension
Low Line Voltage
Dirty or misaligned
speed sensor
High Belt Deck
Friction
Line Voltage
Dirty or misaligned
speed sensor
User is holding belt
back
High Belt Deck
Friction
Dirty or misaligned
speed sensor
Dirty or misaligned
speed sensor
High Belt Deck
Friction
Low Line Voltage
Console displays Fault
Calibration not saved.
Incline disabled.
Incline Potentiometer
value out of range
Power cycle
Contact dealer or
TRUE service
Power cycle
Re-configure console
Re-install
software/firmware
Contact dealer or
TRUE service
Lubricate treadbelt
Contact dealer or
TRUE service
Check drive belt and
walking belt tension
Contact dealer or
TRUE service
Lubricate treadbelt
Contact dealer or
TRUE service
Check AC line voltage
Contact dealer or
TRUE service
Do not try to stop belt
Lubricate treadbelt
Contact dealer or
TRUE service
Contact dealer or
TRUE service
Lubricate treadbelt
Contact dealer or
TRUE service
Check AC line voltage
Power cycle
Check cable
connections
Run incline calibration
Contact dealer or
TRUE service
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