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who Will Repair Your Cadillac
At Roadside ? ? ?
In many cases, the advisor at the Roadside Service Center
can
provide
instructions to get you back on the road.
To resolve more complex problems, the advisor
will
page an
experienced Cadillac dealership Service Technician. The technician
will
call
you and evaluate the possible cause. If a roadside repair is possible,
the technician
will
come to your location and provide a permanent or
temporary repair.
What I Your Cadillac Is In An Unsafe Location
Or
On A
t
imitedAccess Highway ? ?
1
If your car is located in an area that is determined to be unsafe
(by
you,
the advisor or the technician) or
if the vehicle is on a limited access
freeway or regulated highway, the advisor
will
arrange to tow your
Cadillac to a safe location, where service
can
be performed. Additional
assistance will be provided if necessary.
What If Your Cadillac Cannot Be Repaired
At Roadside
1 ? ?
If
your
c a r cannot be repaired at roadside within a reasonable period of
time (approximately
45
minutes) or requires the resources of a Cadillac
dealership service facility, the advisor will arrange a
t o w
service for
you.
Towing may
also
be necessary after the technician has attempted a
repair, but determines that your c a r m o t be repaired at roadside.
Tow services are provided by independent companies,
so
therefore,
Cadillac is not responsible for the tow company. During the 48 months
or
50,OOO
miles/80,000 kilometers warranty period, towing services are
covered
for any disablement.
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