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11 Troubleshooting - battery & chargers
Symptom
No LED´s light up on battery when
pressing the status button
Solid red warning triangle on battery
when pressing the status button
Flashing red warning triangle on bat-
tery when pressing the status button
Backpack battery shows less than
100% after a full charge. (Typically
96-97%)
Charger does not start and no LEDs
on the charger are shown when bat-
tery is inserted.
Flashing red warning triangle on char-
ger when battery is inserted
Solid red warning triangle on charger
when put into mains outlet
Solid red warning triangle on charger
during charging
Green light on charger for approx.
5-15 s when battery is inserted, the-
reafter flashing red warning triangle.
The behaviour then repeats from the
beginning.
Possible causes
Broken battery
Broken battery
Over temperature
Under voltage
Too low temperature
Broken battery
Since the battery is on for a
period of time after finished
charge. A small percentage
can be lost in the electronics.
Bad connection between char-
ger and battery
Broken battery
Broken charger
Bad connection between char-
ger and battery
Over temperature on battery
Too low ambient temperature
Too low temperature on bat-
tery
Broken battery
Broken charger
Broken charger
Broken charger
Broken battery
Broken charger
Troubleshooting
Recommended actions
Replace battery
Replace battery
1. Wait until battery cools off (or put in
the charger for faster cooling)
2. Charge
3. Make sure battery temperature is
above -10°C
4. Replace battery
None, charge level is still close to 100%.
Charger will restart if the charge status
drops below 95%.
1. Make sure power connectors between
charger and battery are not damaged
and free from dirt. See pic. 1 in appendix.
2. Check battery status (see above)
3. Disconnect charger from mains for
>1 min then reconnect to mains outlet.
Make sure the fan and the green LED co-
mes on for ~3sec. If not, replace charger.
1. Make sure power connectors between
charger and battery are not damaged
and free from dirt. See pic. 1 in appendix.
2. Leave battery in the charger to cool
off. (1-5minutes)
3. Make sure ambient temperature is
above 5°C
4. Make sure battery temperature is
above 5°C
5. Make sure battery works by pres-
sing the battery status button. Minimum
1 green LED should be visible. If not,
replace battery.
6. Disconnect charger from mains for
>1 min. then reconnect to mains outlet.
Make sure the fan and the green LED co-
mes on for ~3sec. If not, replace charger.
Replace charger
Replace charger
Place the battery in a known OK QC330
charger. If same proble occur, replace
battery.
Place a known OK battery in the charger.
If same problem occur, replace charger.
49
English –
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