Apartment Maintenance - Honeywell TH115-AF-GA Owner's Manual

Help us stay on top of things
Please let our property manager know if an appliance, lock, faucet, drawer, or anything else breaks.
The quicker we know about something broken, the less likely the problem will get worse. Please call
the Property Management Co via:
•
Office phone (413) 253-0285
•
Email – kpm@kendrickmanagement.com
- Plumbing. Do not flush any object (other than human waste and toilet paper) down your
toilet. We will charge you if we must send in a plumber to unclog it. (See our Handbook
section on Toilets)
- Pets. If you have a pet, it is your responsibility to secure or remove the animal while any
maintenance or repairs are being done inside your apartment. If you do not do so, we may need
to reschedule the work or have the animal removed by an animal control officer
You will be responsible for any costs to remove, contain or board your animal.
- Light bulbs. We will replace all light bulbs on built-in fixtures. You must supply light bulbs
for your own personal lamps separate from Aster Fields.
Urgent Maintenance
Call the Property Management immediately in case of the following situations:
- No heat when outside temperature is below 50 degrees
- Electrical failure of any nature
- Overflowing toilet
- Stopped-up toilet with only one bathroom
- Water problems (severe plumbing or roof leaks)
- Fire or electric sparks
- Refrigerator malfunction
- No hot water
- Any unsecured entry or window
- Broken or icy steps or handrails or other safety issues
Emergencies
Emergencies are defined as existing or potential dangers to life or property. They can occur on any day
at any time. In America, the shorthand number to call for Police, Ambulance or Fire Department
emergencies is 911. In the event of an emergency, please remain calm and try to use your
common sense.
Entry and Inspection
Entry: As per your lease, we will give you 24-48 hours' notice if we need to enter your apartment for
repairs or inspections.
file, so please make sure your contact information is up to date.
Inspection: As per your lease, we will arrange with you to do a walkthrough of your apartment once or
twice a year. This semi-annual walkthrough helps us guarantee that all appliances, heating, faucets,
cabinets, doors, drawers, smoke detectors, and anything else related to your apartment are all in
working order. Walkthroughs are also a time you can speak with the property manager about any
safety, maintenance, or general concerns you may have. While you do not have to be home for these
inspections, it is good if you can be. If you cannot for any reason, please make sure you let the
property manager know ahead of time if there is anything you specifically want him to look at.

APARTMENT MAINTENANCE

We will be contacting you by phone or email using the contact information on
8
at your cost.