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Note 1: The customer's existing static ip on copper cannot be migrated over to gpon. This is because the
static ip for copper and gpon are from two different and separated ip pools.
Note 2: If the customer's equipment is already registered with a static ip on our copper network, then their
equipment has to be de-registered (i.e. mac address deleted from the static ip Registration Portal) and then
register the equipment with the gpon user name and password. Follow the steps outlined below.
Step 1: Obtain the customer's copper user name and password.
Step 2: If customer does not know their copper user name and password, call into NFS to have the user
name and password reset.
Step 3: If customer is ready to connect up to the gpon service, then go into the Registration Portal with the
COPPER credentials and delete their equipment with a static ip.
Step 4: Exit Register Device Portal.
Step 5: Log back into the Register Device Portal with the GPON user name and password.
Step 6: Add the customer's equipment (mac address) to obtain a static ip.
Step 7: If the customer is not ready to switch their equipment from copper to gpon, ensure that you leave
them the copper and gpon user name and passwords and the instructions to delete equipment with the
copper credentials and then register equipment with the gpon credentials.
Additional Information for Static IP Plan Subscribers
Static IP addresses are assigned by TELUS; you cannot hard code the information in the TCP/IP settings. Static
IP addresses are location-dependent and are subject to change in the event of a move or a TELUS Network
Upgrade.
If you change or replace your computer equipment or device, you MUST re-register. Return to the device
registration page (https://registerdevice.telus.com ) and follow the steps above.
If the available slots are filled in and you see the new MAC address associated with a dynamic IP address
(rather than a static IP address) you MUST change the IP address to the assigned Static IP address and update
the old MAC address. You can find the MAC address on the device itself (on a sticker on the device) or by
logging into the device.
*Your MAC address is a unique value identifier for a network adapter on your computer. It allows your
computer to communicate with other devices and networks on the web.
**Your Static IP address is a unique identifier for your computer that is assigned to you by TELUS.

4.4 COAX Clarifier

The Coax Clarifier is a coax-specific hand-held tool used for:
Identifying runs
Testing quality of a run or network
Detecting faults such as shorts, opens, or splitters
Measuring the length of runs
Generating tones
Difference between Coax Clarifier and Copper gate
Coax Clarifier
Tests the physical integrity of the coax in the home
Tests for cable faults, splitters, etc.
Identifies cable runs
Measures length of individual runs
Generates tracing tones
Live quality testing
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