Lockups and Software Problems
CAUTION:
safety instructions in the Product Information Guide.
The computer does not start
C
H E C K T H E A C A D A P T E R
the computer and to the electrical outlet.
The computer stops responding
NOTICE:
shutdown.
T
U R N T H E C O M P U T E R O F F
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
A program stops responding or crashes repeatedly
E
N D T H E P R O G R A M
1 Press <Crtl><Shift><Esc> simultaneously.
2 Click the Applications tab and select the program that is no longer
responding.
3 Click End Task.
NOTE:
The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
U N T H E
R O G R A M
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Troubleshooting
Before you begin any of the procedures in this section, follow the
Ensure that the AC adapter is firmly connected to
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You might lose data if you are unable to perform an operating system
If you are unable to get a response by pressing a
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O M P A T I B I L I T Y
C
If necessary, uninstall and then
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I Z A R D
W
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